AAT was the perfect foundation for me to study CIMA and advance my career

Studying AAT paved the way for Tom Morfett to achieve the CIMA designation and progress his career at the Ministry of Defence.

When I completed my AAT Level 4 qualifications, my name suddenly became appended with four new letters. No longer was I just ‘Tom Morfett’; I was now ‘Tom Morfett MAAT’. It immediately sent a signal to whoever might be reading my LinkedIn profile or email signature that I was somebody with strong professional qualifications. Now, three years on, my name is set to acquire four more letters: CGMA. These initials stand for Chartered Global Management Accountant. CIMA provides the CGMA Professional Qualification that enables candidates to become CIMA members and earn their CGMA designation. Having already passed the exams, I only need to wait for the results of one final assessment, before I can start using them.

It hasn’t happened without some hard work though. Becoming CGMA-qualified is the end of a six-year journey studying both with AAT and for CIMA’s CGMA Professional Qualification. Alongside this, I’ve been working as an inventory accountant for the Ministry of Defence (MoD). My department oversees and manages the costs of the MoD’s inventory: think uniforms, munitions, vehicle engines, tactical gear and ration packs. It’d be difficult to run a modern military without these!

I might be on my way to becoming a management accountant, but I didn’t have the typical career path for a finance professional: I graduated with a history degree from the University of Leicester. But after leaving university, I worked as a bank cashier and in a shop, where I found myself enjoying the analysis and problem-solving when working with databases and Excel.

The epiphany came when I was working in a shop selling mobility furniture and dealing with pushy customers. I was 25 at the time, and it got me thinking: I really should be looking for something with more career advancement.

Tom didn’t have a typical path into accountancy, but found his way via AAT and CIMA

The MoD had advertised an entry-level finance assistant role, which offered the option to ‘study while you work’ with the AAT. My application was successful, and I was placed with the MoD’s Inventory Accounting Enabling Team (IAET). Because I wasn’t confident in even the most basic accounting skills, I asked my employers to put me on an AAT course, something I knew would help me understand the work I was doing.

Initially, there were some elements of studying AAT that were difficult, such as double-entry bookkeeping (why does that line go to the ledger and another line go to the control account?). However, once I got my head around the concept of DEB, the rest followed naturally, and I found it easy to get stuck in. Starting at a lower level (AAT Level 2) meant I could pick things up in a nice, gradual manner. It was finally good to apply the theory I was learning in the classroom in the workplace.

The MoD granted me 20 days of study leave every year, which I conducted at a local college and sometimes had to supplement with my own annual leave.

After three years of studying AAT, I applied to study CIMA’s CGMA Professional Qualification. The qualification is management accounting-focused, something that was a good fit for the strategic thinking and decision-making required to operate at higher levels of the MoD’s finance team.

Thanks to having already studied AAT, the initial stages of studying for CIMA’s CGMA Professional Qualification were extremely manageable: AAT proved to be the perfect foundation. In fact, during much of my first year with CIMA there seemed to be lots of ‘recapping’ of what I’d already learned at the AAT. There were a few times when I thought, ‘We did this reconciliation at the AAT last year’, which was fortunately still fresh in my memory. So many of the financial accounting concepts I studied during my first year with CIMA were similar to the ones I had already picked up in my final years of AAT, so I found myself regularly applying my AAT knowledge and exam techniques. Meanwhile, the CGMA Case Study Examinations were like a bigger version of AAT’s Level 4 Synoptic.

Going straight from a history degree to studying the CGMA Professional Qualification would have been difficult. Yes, CGMA Professional Qualification has a foundation year but I might have struggled with that [note: when students complete AAT Level 4 they can skip the CIMA Certificate in Business Accounting and fast-track straight to CIMA’s CGMA Professional Qualification ]. But it was the fundamental principles of accounting that I learned at AAT — which spans everything from knowing debits from credits or how different ledgers are interlinked — which has helped me my CGMA journey. These skills have never left me, whether it’s looking at my bank account or here in my job at the MoD…

What is CIMA’s CGMA® Professional Qualification?

CGMA Professional Qualification is a Level 7 assessment where accounting students can pick up new skills such as financial analysis, project management, negotiation and leadership. After finishing their exams and submitting personal work experience, candidates acquire chartered status, holding the CGMA designation. 

AAT Level 4 is the perfect preparation

If you’ve completed the AAT Professional Diploma in Accounting (Level 4), you can start the CGMA Professional Qualification straight away, bypassing the Certificate in Business Accounting. This means you’ll be exempt from some CIMA’s CGMA exams and gain your qualification sooner.

Neonatal leave and pay

It can be hard to keep track of governmental changes to workforce protections and regulations. Here’s a summary of the Neonatal Care (Leave and Pay) Bill.

Working practices change over the years, and the Government is constantly reviewing and updating laws and regulations to meet workforce needs. Neonatal Care (Leave and Pay) Bill, which is currently going through Parliament, is an example of ever-evolving efforts. This Bill creates a statutory right to leave and pay for the parents of children who require neonatal care.

Need to know more?

Members can find further information on payroll in Knowledge Hub.

Read more

The provision

The Bill defines neonatal care as:

  • “of a medical or palliative kind” and “that starts before the end of a period of 28 days beginning with the day after the date of the child’s birth”. The latter provision means that children who have been discharged home but who consequently need to be hospitalised are included.
  • where the child has to be hospitalised for at least a week (seven days).
  • The maximum amount of neonatal leave available is 12 weeks and will be added to the end of the maternity leave.
  • Neonatal leave is for the primary carers of the child. That is:
    • the mother and father
    • a partner (spouse, civil partner or partner who is in a permanent relationship) who lives with the mother and child
    • parents in a surrogacy arrangement
    • parents in an adoption arrangement.

Neonatal leave would be a ‘day one’ right for the employee while neonatal pay would have to meet the minimum earnings test as with other parental payments. This will enable employees not eligible for paternity leave to be able to take time to be with the baby and to support the mother.

Employees will have the same employment protection they receive with other statutory parental leave so their right to return to the same job is protected.

As with other statutory payments employers are able to reclaim back a proportion of Statutory Neonatal Pay.

Rates

The statutory parental pay rate for 2023-24 is £172.48. The Lower Earnings Limit (LEL) used in the Average Weekly Earnings (SWE) is £123.

Small employers are defined as those with NIC payments under £45,000. They are entitled to claim back 103% of the pay, whilst other employers can claim 92%.

Conclusion

The neonatal care leave Members Bill is currently working its way through Parliament. When passed employers will need to put in place budgetary contingencies as appropriate.

Need to know more?

Members can find further information on payroll in Knowledge Hub.

Read more

Celebrating the best of Welsh accounting talent

The Finance Awards Wales took place on 12 May, recognising the accountants helping companies thrive in spite of huge economic pressures.

The Finance Awards Wales took place on 12 May at City Hall in Cardiff, with AAT sponsoring Accounts Technician of the Year Award.

The Finance Awards Wales is designed to recognise, attract and invest in the talented finance professionals working in Wales at all levels, from finance directors and Chief Financial Officers to apprentices and graduates.

Stand for AAT Council

We are searching for a diverse range of people from AAT’s membership to help us shape the future. Could that be you?

Read more

AAT is the sponsor of the Accounts Technician of the Year Award category, which was won this year by Jordan Meek of Leekes, who also picked up the Rising Star of the Year Award. Jordan joined the Leekes team in 2019 as a trainee accountant after leaving school, and has subsequently risen to become one of Wales’s youngest finance managers through her on-the-job experience.

The whole process has been a great experience and I’m so grateful to have been given this opportunity. I’d definitely urge any school leavers or young people to consider this route of studying as the support is immense. I look forward to continuing to study and going up in the finance world!

Jordan Meek

We were very proud to see that the two Highly Commended awards in the category went to AAT students:

  • Thomas Rees AATQB, POBL Housing – currently studying with ACO Training as a Level 3 AAT apprentice. This is Thomas’s second year winning Highly Commended in this category.
  • Lowri Scandrett, BBC – currently studying with Cardiff and Vale College as a Level 4 AAT apprentice.

The other nominees were Ying Lau of Monmouthshire Building Society and Nick Levi of MII Engineering Ltd.

Christina Earls, President, AAT, who presented the award, said:

“Huge congratulations to Jordan and all the other nominees in the Accounts Technician of the Year Award category. AAT has sponsored the Finance Awards Wales for several years and it’s always great to see new generations of financial talent emerge as part of this. At a time when businesses across Wales and the UK are facing huge pressures, they have demonstrated the vital role that accounting technicians play in helping companies to not only survive, but thrive, by applying their real-world ready skills and knowledge. Being nominated for this award is a huge testament to their hard work and dedication. I want to say well done to them all on their success – they are no doubt set for great things.”

Stand for AAT Council

We are searching for a diverse range of people from AAT’s membership to help us shape the future. Could that be you?

Read more

Examiner reports: common mistakes at Q2022 Level 3

This article has been written to help you familiarise yourself with some of the units in AAT’s level 3 Diploma in Accounting.

It is based on the feedback available in the examiner’s reports, which “provide information on the overall performance of students” and “are intended to be constructive, informative and provide further understanding of the specification content and assessment requirements.”  The reports are published annually, but as the new specification of the qualification only started in September 2022, the current reports are interim versions and are based on data from the initial stages of the qualification’s launch.

That said, they highlight key areas of strength and, more importantly, areas for improvement.  Therefore, they contain really useful nuggets of information.  Because if you know in general, which topics/tasks most students find hard, you can use that information to guide your learning and revision and ensure you avoid common mistakes. Although, be careful not to neglect topics just because people generally perform well in them!

So, to encourage you to use them, here is a summary and links to other Comments that will support your understanding of the topics.*  The reports can be found in the learning portal (login required).

Business Awareness (BUAW)

Overall pass rate: 63%

Use of time: on average, students only use 76% of the time available to them but spend more than the notional time allocated on the written tasks.

Strongest tasks: 1  – Organisations and Ethics for Accountants, and 5 – Micro-economic Environment and Sustainability

Weakest tasks: 4 and 6

Task 4 – Ethical and Legal Compliance

This task requires written answers, and you need to understand:

  • money laundering regulations and the process for reporting money laundering.  In particular, the three-stage process of money laundering and the actions which should be taken to report money laundering, including the information to be included in the report and the timescales for reporting.

Task 6 – Communication and Visualisation

This task requires written answers, and you have to:

  • interpret visual information to indicate relationships and trends.  This requires a high-level view to be taken to identify and understand the patterns in the presented data.
  • understand the importance of visualising information in different formats and identify the appropriate format to communicate effectively to meet specific stakeholder requirements.

Other remarks regarding Task 2 – Analysing the External Environment

This task includes written answers in relation to completing a PESTLE analysis, and the report states that students struggle to apply their analysis to the given scenario.  In particular, they are weak at identifying relevant threats and then explaining why they are threats and what appropriate actions can be taken to address them.

The report makes a number of other points about exam technique in relation to written answers, including the fact that students:

  • don’t always answer the question asked and/or don’t answer it fully
    • Try to use the number of marks available to help you gauge how much to write, and always check your answer against the question once you’ve written it to ensure you’ve answered it completely
  • don’t pay attention to the command verb used
  • don’t use the information given in the scenario and/or make unrelated general comments
    • Ensure you always refer to the scenario to support your points, that way, you’ll maximise the marks you can be awarded.

Q22 Comment articles specifically about this unit:

Relevant AQ16 articles:

Financial Accounting: Preparing Financial Statements (FAPS)

Overall pass rate: 57%

Use of time: only 80% used on average

Strongest tasks: 1  – Using Day Books, and Accounting for the Monitoring of Non-current Assets, and 4 – Producing Financial Statements for Sole Traders and Partnerships

Weakest tasks: 2 and 3

Weak areas in this unit include:

Task 2 – Recording Period End Adjustments

  • accounting for irrecoverable debts recovered
  • accounting for accruals and prepayments when not asked to complete the relevant expense or income account

Task 3 – Producing, Adjusting, Checking and Extending the Trial Balance

  • understanding the difference between the extended trial balance of a partnership and a sole trader
  • posting to accounts in the memorandum (subsidiary) ledgers
  • taking into account the VAT status of organisations when considering the effect of accounting transactions on elements of the accounting equation.

The report also mentions that students struggle to identify causes of changes in profitability ratios, an area that is covered in Task 5.

There are lots of articles to support this unit, and whilst they were originally written to cover tricky areas in the AQ16 units, the topics are fundamentally the same and it is likely that students will still find the same key areas difficult.  Therefore, the following are a good place to start.

Relevant AQ16 articles:

Understanding irrecoverable and doubtful debts
Accruals concept parts 1 & 2
How to successfully extend a trial balance
Accounting adjustments in an ETB or journals series
Using a four line journal to correct errors
The non-current assets cycle series
Accounting principles and why you should understand them
How to prepare closing inventory for financial statements
Capital accounts
Appropriation accounts
Current accounts
Cost of goods sold
Margins and mark-ups

Tax Processes for Business (TPFB)

Overall pass rate: 56%

Use of time: 86% used on average

Strongest tasks: 2  – Calculating and Accounting for VAT, 3 –  Recovery of Input Tax and 8 – Reporting Information on VAT and Payroll

Weakest tasks: 5 and 7

The report notes that in order to improve performance students should pay particular attention to:

Task 5 – Verifying VAT Returns

  • verifying and reconciling VAT returns, but also ensure not to spend too long on this task at the expense of others

Task 7 – Principles of Payroll

  • payroll principles and operation, as students are not spending sufficient time on this task which suggests it is an area that requires more practice.

Q22 articles specifically about this unit:

Exports are zero-rated for VAT aren’t they?

This unit has been changed from the previous AQ16 one to better address the needs of employers.  It therefore includes payroll principles and puts emphasis on the administration, compliance, and verification of VAT processes rather than VAT calculations.  It has accompanying reference material that can be accessed during the assessment, with which I suggest you should be as familiar as possible so that you know what is in it, as well as maybe more importantly, what is not!

With that in mind, the following AQ16 articles are relevant as they should help you improve your underpinning knowledge:

Indirect Tax – focuses on accurate and timely submissions
Standard and cash accounting schemes
Annual accounting and flat rate schemes
Balancing a trial balance and correcting errors with journals – you need strong double entry bookkeeping skills, in relation to how VAT is accounted for, in order to be able to calculate changes and adjustments based on errors identified in previous VAT returns.

Whilst these will help improve your calculation and adjustment skills:

How to calculate VAT
Bad debt relief and fuel scale charges on a VAT return

The report also mentions that students need to be more familiar with the implications for non-compliance of VAT regulations, in particular the penalty regime, an area that is covered in Task 6. So, you should also be aware that the unit is based on a specific Finance Act which is changed annually but is usually a year behind the actual tax year. This means that some of the details you will be assessed on, such as thresholds or penalties, may be different to those that you apply at work. Therefore it’s vital you use the reference material, even if you regularly prepare VAT returns!

Summary

The purpose of this qualification is to ensure that you are well prepared to progress into a career in business, finance or professional accountancy, or into further education. Therefore it develops the skills needed for financial processes, including accounting principles and concepts, advanced bookkeeping and preparing financial statements. It also covers the business environment, technology used in finance and accounting, business issues regarding payroll and value added tax (VAT), issues in business, management accounting techniques, ethical principles and sustainability considerations for accountants.

In order to successfully pass this qualification, you will need to use a range of study techniques. The FAPS and Management Accounting Techniques (on which a report is yet to be published) units require you to learn theory and then apply it in practice, usually through calculations; skills traditionally within the comfort zone of accounting students. However, BUAW and a significant proportion of TPFB, requires you to understand topics, recall and apply facts, more than they need you to be able to do things, such as calculations. Therefore, you will need to adjust your learning techniques so that they are appropriate for each unit.

*Note that articles published before September 2022 will have been written in line with the AQ16 specification therefore, they could use different terminology, for example, sales ledger/control account as opposed to receivables ledger/control account, but the theory will still be valid.

LEP funding cuts would ‘undoubtedly’ undermine small business support

Central Government is considering withdrawing funding for Local Enterprise Partnerships (LEPs) from April 2024, with local Government expected to take up the reins in future.

LEPs, voluntary partnerships between local authorities and businesses, were first set up in 2011 by the Department of Business, Innovation & Skills to help boost economic growth and job creation at a local level.

Most, if not all of the 38 LEPs across England manage so-called ‘Growth Hubs’ which bring together public, private, third sector and university support to provide advice and support to local businesses. The Department for Business, Energy & Industrial Strategy (BEIS) described Growth Hubs as a ‘vital link’ between businesses and national and local policy, initiatives and private sector provision.

Stand for AAT Council

We are searching for a diverse range of people from AAT’s membership to help us shape the future. Could that be you?

Read more

Cutting Government funding to LEPs and therefore Growth Hubs would effectively abolish LEPs, should local authorities be unable to take responsibility for them due to a shortage of budget, expertise and resources as well as legal complexities.

According to the LEP network, LEPS:

  • Support over two million businesses.
  • Create over 180,000 jobs.
  • Help three million people to upskill.
  • Encourage investment in local economy.
  • Help to build 100,000 homes.

Although not widely understood across the business community, there are concerns that the impact of central Government funding cuts and the massive restructuring of LEPs could impact the local economy and local jobs.

We spoke to accountants to find out about their concerns and what they’re hearing from clients.

Accountants can provide similar services to help plug the LEP support gap

Bev Wakefield, co-founder, Vibrant Accountancy

Growth Hubs supported by LEPs provide valuable resources and support to help businesses thrive, and their closure could have a significant impact on the ability of local businesses to grow and create jobs.

Many businesses and clients are therefore concerned. Businesses could struggle to access the resources and expertise they need, leading to job losses and a slowdown in economic activity.

It’s likely councils will now be providing the funding directly without the use of LEPS, through methods such as the levelling up fund – which is being billed as its replacement. 

If LEPs are facing funding cuts, it could have significant implications for their ability to meet ongoing liabilities and going concern commitments. Many LEPs are incorporated companies and as such, they have legal and financial obligations to fulfill.

If LEPs are unable to secure alternative sources of funding or generate sufficient revenue to cover their ongoing expenses, they may be forced to take steps to wind down their operations or seek alternative arrangements such as mergers with other LEPs or restructuring of their operations.

I believe as accountants, we can step in to help clients who previously relied on LEPs, by helping provide similar functions albeit on a smaller scale. This could include exploring alternative sources of funding or looking for other ways to access business support services. Accountants can help clients assess their exposure to this risk and develop contingency plans to mitigate any potential negative impacts.

Verdict: Accountants can play a role in providing similar services to help plug the LEP gap.

Accountants should be on guard about going concerns

Paul Samrah, Partner, Moore Kingston Smith

There has been very little publicity around LEP funding cuts – it’s very much under the radar. And it’s not just funding cuts that are a concern – changes to who runs LEPs and how will have a big impact, and will undoubtedly affect service delivery. Businesses want stability and consistency, but cutting funding and handing running of LEPs over to local Governments will create a lot more bureaucracy, confusion and change.

Currently, LEPs are manned by local business leaders who have done an enormous amount to boost jobs and skills. We know small businesses are the lifeblood of the UK, and many rely on LEPs for business plans, training and grants. So with increased costs flying around from energy increases, food increases, bills, talent shortages and lack of staff, it doesn’t seem the best time to cut funding and bring about massive restructuring and reorganizational changes.

There are also issues around liability commitments and going concern reporting so auditors and accountants preparing LEP accounts will need to be on their guard in relation to the going concern aspect particularly around business plans and forecasts.

Verdict: Many small businesses rely on LEPs, so cutting funding and changing structure and frameworks will ‘undoubtedly’ impact them. Auditors and accountants should also be on guard about going concerns.

Changes to LEPs will impact businesess that have previously relied on their services

Mahmood Reza, Founder, Pro Active Solutions

LEPs typically work closely with local businesses through various channels. This includes collaboration with industry associations, partnerships with business support organisations and direct outreach to businesses within their regions. The level of engagement varies across different areas based on factors such as awareness, industry sectors and the specific initiatives and support available per region.

LEP funding cuts are likely to impact face-to-face and virtual support as well as (declining) grant funding. From clients I’ve spoken to, there’s a mixed reaction. A few businesses are concerned about the further erosion of Government support and grant funding. Others are not aware of LEPs, and don’t use their services.

For LEPs themselves, less money coming in now and ongoing commitments mean deficits in the short term. For some, there are likely to be redeployments and redundancies. However, future action will be dictated by the LEPs future business and financial plans including cash reserves and net assets.

For example, based on Companies House records, net assets as of 31 March 2022 for Buckinghamshire LEP were £6.9 million, Coventry and Warwickshire: £0 and Leicester filed dormant accounts £0.

Accountants should therefore review their clients’ financial plans and budgets to assess the potential impact of reduced funding and support on their operations and growth prospects. They should also explore alternative sources of funding or support that may be available to mitigate any negative effects.

Verdict: LEP engagement varies widely across regions but the impact of funding cuts will affect businesses that have previously relied on them.

Stand for AAT Council

We are searching for a diverse range of people from AAT’s membership to help us shape the future. Could that be you?

Read more

HMRC update – software, Child Benefit and more

VAT-registered businesses must use compatible software; Claiming Child Benefit made easier for new parents.

Updates

Continuing to support customers to interact digitally 

We’re expanding our SMS service trial which has been developed to direct customers to online services, where queries can be resolved quickly and easily without waiting to speak to anyone.  

The initial trial found 38.7% of callers who received a text message about our quicker digital services, left the call without needing to call us back within seven days.

From 4 May we will be expanding the trial for the following queries:

  • proof of entitlement document for Child Benefit 
  • voluntary National Insurance Contributions and checking National Insurance record 
  • applying, amending, or cancelling Marriage Allowance claims  
  • checking for receipt of a voluntary National Insurance payment 
  • chasing HMRC for when a reply is expected
  • register as an employer. 

We’ll continue to automatically redirect these routine queries:

  • finding your Unique Taxpayer Reference (UTR) number 
  • registering for HMRC online services 
  • lost or forgotten online service password or user ID.

We’ll also add more routine queries that will be redirected to online services automatically:

  • claiming tax credits (while signposting to benefit entitlements information as this has been replaced by Universal Credits)
  • state pension forecasts (a service provided by DWP, but HMRC often receives calls about it)
  • register as a company 
  • register as a contractor  
  • check my payroll payment history or what I owe/my balance
  • find my lost or forgotten sub-contractor UTR
  • verify a subcontractor.

New services will be added from now on. You can find details on which services are using the SMS service at:

Your clients and members can check if a text message you’ve received from HMRC is genuine on GOV.UK.

VAT-registered businesses must use compatible software for tax returns from mid-May

All VAT-registered businesses are required to keep digital VAT records and submit their tax returns to us using Making Tax Digital (MTD) compatible software, unless they are exempt.  

This will now apply to those who have previously filed their VAT returns annually using their VAT online account, as they will no longer be able to use the online service from 15 May.

Businesses won’t be able to file their VAT return via any other system, and they could receive a penalty if they don’t file on time via compatible software.

Businesses that are already exempt from filing VAT Returns online or are subject to an insolvency procedure are automatically exempt.

Your clients and members can find further information about compatible software and how to submit VAT Returns, and check if they can apply for an exemption on GOV.UK. 

Claiming Child Benefit is now quicker and easier for new parents

From this week, parents can claim Child Benefit online as the service is added to GOV.UK, and most should then receive payment in days rather than weeks.

The new service means the majority of parents can claim Child Benefit, or add an additional child, at a time that suits them – online now by logging in through their Government Gateway account, and in the HMRC app in the coming weeks. Following a successful pilot with new parents, we’re now rolling this out to anyone making a claim, and will continue to test and learn as the service develops.

Parents can claim as much as £1,248 a year for one child, which could add up to almost £20,000 by the time they’re 16. They could also receive nearly £827 a year for any other children they have. A straightforward claim (for example where a child is under six months old) will be processed quicker than before, and first payments could reach customers’ bank accounts in as little as three working days. Previously, all claims started online needed to be printed off and posted, which meant a longer wait for payment.

Claiming Child Benefit online is just one example of where we’re improving our digital services to make things simpler and quicker for customers. They can also see recent child benefit payments, proof of their claim, and update their bank details instantly online or in the HMRC app, without needing to call us.

We’ll be continuing to develop this service to provide the best possible experience, based on feedback.

Advance Valuation Ruling Service (AVRS) now available

Traders can now get legal certainty on their chosen valuation method for imported goods, for a period of three years.  

We understand that customs valuations are complicated, and we are introducing this new service to make things simpler.    

Traders do not have to use this service but it will help to facilitate trade by providing certainty on the correct method of customs valuation.  

Traders can apply for an Advance Valuation Ruling on GOV.UK. When signing up they will need a Government Gateway ID and EORI number.

Please share this information with your clients and constituents to make them aware of this new support service.

Reminders

HMRC prepares to send 1.5 million tax credits renewal packs

We will be issuing annual tax credits renewal packs for the 2023 to 2024 tax year to customers between 2 May and 15 June 2023. There are two types of renewal packs.

Renewal packs:

  1. if it has a red line across the first page and says ‘reply now’, customers will need to confirm their circumstances to renew their tax credits
  2. if it has a black line across the first page and says ‘check now’, customers will need to check that their details are correct. If they are, they do not need to do anything, and their tax credits will be automatically renewed.

Tax credits customers will need to respond by 31 July to confirm their circumstances for the 2023 to 2024 tax year, or risk having their payments stopped. We are reminding customers to wait until 15 June before contacting us if they haven’t received their pack.

Your clients and members can renew and manage their Tax Credits on GOV.UK or by using the HMRC app. We have published a ‘How do I use the HMRC app to manage my tax credits’ on YouTube.

By the end of 2024, tax credits will be replaced by Universal Credit. Customers who receive tax credits will receive a letter from the Department for Work and Pensions (DWP) telling them when to claim Universal Credit. It is important that customers claim by the deadline shown in the letter to continue receiving financial support as their tax credits will end even if they decide not to claim Universal Credit.

AAT setting the agenda on industry issues at Accountex

AAT CEO Sarah Beale discussed key concerns for the future of accounting on a panel with ACCA, ICAEW and others.

Last week’s Accountex conference in London brought together accounting specialists, software vendors and regulators to meet, mingle and debate the pressing issues facing the industry in 2023. Among a myriad of discussion groups, one of the panels focused on the big picture – Survive or thrive: state of the profession.

Speaking on a panel of distinguished institute leaders, AAT CEO Sarah Beale pulled no punches on two of the most urgent issues facing professional accounting bodies in a post-Covid world: the impact of unregulated accountants and attracting the next cohort of smart accountants into the profession.

A worrying picture

Beale’s comments on the unregulated question came 18 months into the AAT’s successful Accountable campaign. It first raised the issue after HMRC’s own research confirmed the problem around the “Different ‘standards’ unaffiliated agents said they followed in their day-to-day work”.

With just 4% of unaffiliated agents following the Professional Conduct in Relation to Taxation (PCRT), only 18% following HMRC’s standards of tax advice and 45% unaware what the standard actually is, it painted a worrying picture, especially when the same survey showed that four out of five unaffiliated agents do not hold a professional qualification and 29% have no qualifications at all.

Unsurprisingly, addressing the proliferation of unregulated agents remains at the top of Beale’s in-tray, as she explained. “I think the level of unqualified actors is a concern for any profession, and accountancy is not immune from that.” Beale told the audience that although it has been a problem for a while, the pandemic may have exacerbated the issue – although without data on the levels of unregulated advice it is impossible to know the true scale.

Public confidence

But the issue goes beyond whether or not agents are regulated. Beale revealed that in the latest YouGov survey of one thousand people using an accountant, 42% reported having issues with unregulated accountants.

“50% of them had to go and find another professional accountant to put right those errors, and the implications of that matter not just to the economy and the public purse, but also for the profession, since it casts us all in the same light that we don’t want,” she said.

Beale went on to explain addressing the problem was an urgent mission, not only to reassure prospective accountants who might be wary of joining a profession with a standards problem, but also to educate the general public on the importance of getting qualified advice.

As to what represents an effective remedy, Beale said she didn’t support shutting the door on the entire unqualified community. “Instead, let’s help them come in, because people need these careers, they need work and if they’re willing to show the level of competence, the same as everybody else in the profession, then should we not say, ‘We are a growing, open community – come in as long as you meet the same standards for everybody else here’?”

An attractive prospect

Recruiting the next cohort of qualified accountants is a key part of Beale’s remit, and she explained to the audience that the job was already underway: “We’ve seen a 35% growth in our members becoming licensed practitioners over the last five years. That’s raised about 10% since the pandemic,” she said.

Explaining the possible reasons behind the increase, Beale suggested that those following an AAT qualification, “now see it as an opportunity that isn’t a ridiculously long path to get a really meaningful career. And more people are conscious about mental health and a good balance of life. I think the opportunity to have hybrid working suits that.”

She also pointed out the emergence of a new mindset that places greater value on time rather than money, as well as being more likely to adopt an entrepreneurial approach.

“I think at one time, you left school, picked a lane and stayed in it and that was it: your career path was very much mapped out. Nowadays, people are much more likely to say, ‘I want to go and try and do something different. I could do that for myself, I could set up that business’”. And that trend, she concluded, wasn’t just confined to the younger population.

“I think what we’re seeing is career changes throughout the workforce, with people saying ‘That could give me a fabulous professional career and an amazing work-home life balance’. Why wouldn’t you?”

Professional money launderers have accountants in their scopes

HMRC explains how to avoid being used in a PML’s schemes.

When we talk about crime, and the harm it causes to communities and individuals, money laundering is rarely more than an afterthought. It shouldn’t be; money laundering is key to organised crime. Without the ability to wash dirty money, criminals would struggle to further their operations and hide their assets. Money laundering underpins and enables organised crime.

What are professional money launderers?

Professional Money Launderers – or PMLs – are people who, for a fee, provide services to organised crime groups (OCGs) by laundering the proceeds of their crimes. They launder for multiple OCGs and don’t concern themselves with how the proceeds were generated.  In other words, they’ll just as happily launder for drug traffickers or human traffickers as they will for tax fraudsters.

PMLs operate globally. They facilitate the movement of dirty money through multiple jurisdictions and are often based in countries where they (wrongly) think they are out of reach of UK Law Enforcement. We also know they use multiple methods and schemes to hide the true source of funds. This includes using the expertise, skills, influence or access of others.

Their impact on the accountancy sector

People working in regulated sectors, such as accountants, are of great interest to PMLs. By exploiting regulated and professional businesses or individuals, PMLs can increase the veneer of legitimacy for their laundering techniques. They try to hide in plain sight and hope the system isn’t dynamic enough to catch them.

Through HMRC’s criminal investigations, we have identified several ways in which accountancy professionals can be used in money laundering schemes. For example, PMLs might utilise trust and company formation services to conceal the ownership of criminal assets and/or facilitate the movement of illicit funds through secrecy jurisdictions.

They may use criminally complicit professionals to falsify accounting through false bookkeeping or to create false documents to facilitate trade-based money laundering. For those individuals, in addition to using all the tools HMRC has to disrupt their activities, we are working with supervisors to share insight, intelligence and leverage other capabilities to make professional life for these complicit individuals extremely difficult.

However, we suspect that many accountancy professionals used by PMLs will likely be unaware of their role in facilitating multimillion pound money laundering schemes. In such circumstances, we don’t try to make life difficult for them. Instead, we want to focus on education, building understanding and helping professionals spot PML exploitation and take the necessary next steps.

How the accountancy sector can help the fight against money laundering

The more we know about PMLs, the better we can respond. The submission of Suspicious Activity Reports (SARs) is key to this. These reports are of significant value to HMRC, including in ways that are not immediately apparent. For example, we use all non-sensitive – that is, TF-focused – SARs as part of our routine risking processes, including our ongoing intelligence development against identified PMLs. 

We are reaching out right across the regulated sector to reinforce the value of SAR reporting to help us build our understanding of PML networks.  If you’d like more information about SARs and how to submit a high-quality SAR, visit the NCA’s SAR webpage.

But we also want to listen to the experiences of the accountancy sector more generally and hear the thoughts and views of accountancy professionals themselves. Apart from SARs, are there other opportunities for the public and private sector to work together to tackle PMLs? Is there an opportunity to better use technology? Where should we focus our educational efforts, and can we do so jointly? We’d be really interested to hear your thoughts.

If you want to learn more about PMLs, sign up for HMRC’s webinar, which will be an opportunity to hear about the methodologies we’ve currently identified, how PMLs operate and what we are doing to disrupt them. There will also be a chance to discuss the role of the accountancy sector.

HMRC is the UK’s tax, payments and customs authority.

Will Chat GPT help me take my exam?

Artificial Intelligence has been around for many years in security, planning, logistics and internet algorithms, as well as chatbots. The controversy which is now surrounding AI is more to do with generative AI, which is capable of creating content, essays, code and, potentially, exam answers.

At the forefront of this is ChatGPT, a piece of software which uses artificial intelligence and is developed by OpenAI. Its launch has been seen as controversial because it can generate content within seconds and it was able to pass a law school exam, although it only managed an average C+ grade compared with real students’ average grade of B+.

ChatGPT generates content by using huge amounts of data from which it creates human-like responses and written content. Sometimes this data is inaccurate or offensive. This has given rise to allegations of unconscious bias, as the content is sourced from existing material publicly available which may itself be racist, sexist or factually wrong. In April this year (2023), Elon Musk and a group of AI experts call for a pause in developing powerful AI systems due to the potential risk to society.

How does chatbot software work?

Chatbots simulate human written conversation in response to your question or prompt. In the background, the software is using machine learning to express thoughts and ideas in a way which is appropriate to human speech and language. While the content that is produced is mediocre compared to that of a great novel writer or grade A student, it takes a matter of seconds to produce a paragraph of 350 words.

This has huge implications for society. Music and art can also be created by computer alone. An AI-generated photograph recently won the Sony world photography awards. Some commentators are suggesting that this software will be as significant in changing society and employment as machines were in the Industrial Revolution.

What are the implications of Chat GPT for students? 

“We are currently witnessing how a groundbreaking invention like AI is changing the way we work, study, generate and transfer knowledge,” says Professor Johannes Kiessler, Dean of the Faculty Art & Design and Head of Programme M.A. Innovation Design Management at University of Europe for Applied Sciences.

“Some people compare the potential consequences of this technology with the massive disruptions that were caused by the steam engine in the middle of the 18th century,” he says

“These bots are based on so-called Large Language Models (LLMs) and are designed to analyze large sets of existing data to identify patterns and predict outcomes. Sometimes, we must remind our students that all of these outcomes are based on something that has existed before.”He describes the changes as a “tectonic shift” and suggests that it might best be used to complement human creativity, not replace it.

“We encourage our students to find critical but creative ways for employing it, not as a standalone creative process but rather as a brainstorming partner, a content critic, or a sketch artist,” he says.“We must also remind them that AI is not a replacement for human, people-centric creativity, which requires the ability to read and understand emotions and leads to moral and ethical decisions.”

Human analysis is superior to that of machines – for now

Elizabeth Ellis, Head of School of Digital Education at Arden University, acknowledges that the way in which we are working is rapidly changing.

On the question of using ChatGPT to write essays, she says that the human touch brings a subtlety and nuance to work and decisions which AI does not possess.

“If students are using AI for assessment, are they truly demonstrating what they have learned? Will they still be an asset to the jobs market post-graduation? There are many concerns around using ChatGPT and we are well aware of the lack of emotional intelligence and the missing ‘human touch’ in AI’s work,” she says.

“We must always retain a person’s input. ChatGPT may be trained enough to pass the bar exam, for example, but how well can it assess the intricacies of the human mind that impacts the legal system and the deep analyses of legal cases?”

She says educational institutions and trainers should be focusing on those skills which will be insulated from automation: interpersonal or ‘human’ skills. “These are the tasks that software cannot replace and will become increasingly important in the future,” she says. “The ChatGPT uproar and AI moral panic begs for an entirely different approach – the education system should really be asking, ‘If AI can regurgitate information already, should we be asking our students to do the same?’.”

She says that in terms of employability, transferable skills are much needed, and readily rewarded. She argues that in the future, there may be a shift that involves offering assessments that step away from traditional examinations and instead asks students to navigate real-life challenges and develop ‘workplace-ready’ skills.

How can we preserve the integrity of training and exams?

Sheldon Monteiro, Chief Product Officer, Publicis Sapient, says that the researchers who evaluated ChatGPT’s performance in the bar exam were understandably surprised at the quality of the output which was generated for this challenging exam.

“Fortunately, ChatGPT is an AI language model, not a human being, and therefore cannot take and pass an exam with the objective of earning legal credentials and practicing law on its own, at least not in the foreseeable future,” he says. “For now, AI’s role will assist, but not replace humans. But make no mistake, this advancement in the capability of AI has profound implications for educators, students and the legal profession.”

He says exam boards will need to modify their evaluative methods to better assess students’ understanding, application of knowledge, higher-order thinking skills, structured analysis, and even the ability to effectively use AI tools and critically evaluate AI outputs.

Before students rejoice at AI tools assisting with studying and even helping during exams, they should keep in mind that while AI-powered language models can be a handy tool for exam preparation, examiners have tools to detect work that an AI language model has generated, he says.

“The language patterns in AI-generated text can give it away, making it sound robotic or lacking coherence. AI-generated work may also lack the depth, complexity, or originality typically expected from human work, and it is less likely to contain human errors like spelling mistakes, grammatical errors, or typos.”

AI-generated content is not a substitute for original work. Properly citing and referencing any AI-generated content is essential to maintain academic integrity and uphold ethical standards in education.

“The most obvious advantage that humans have over ChatGPT is emotional intelligence,” he says. “Emotional intelligence will remain an advantage because professions are about understanding complex human dynamics, and using judgement about how others will react and respond to the arguments and context they are presented with.”

What does the future hold for AI software?

The debate on how and where AI is used will continue to be fiercely debated. Professor Kiessler says: “We strongly believe that used in responsible ways, AI Chatbots will become powerful extensions to the human mind in innovation processes.”

However, the concerns of Elon Musk and others are that AI may be employed in dangerous or irresponsible ways, which could damage society.

Perhaps the last word should go to ChatGPT itself, to whom I addressed the question: Can ChatGPT help me pass my exam. This was the response:

As an AI language model, I can provide you with information and insights that could potentially help you prepare for your exam. However, it’s important to note that I am not a substitute for studying and practicing the material on your own.

If you have specific questions or areas of difficulty related to your exam, feel free to ask me and I will do my best to provide you with accurate and helpful information. Additionally, I can suggest study techniques and resources that may aid in your exam preparation.

Ultimately, success on your exam will depend on your own efforts and dedication to studying the material thoroughly.

How to be an effective charity trustee

The Charity Commission has called for higher standards among charity trustees. So, what do members working in or with charities need to know?

The Charity Commission recently published a new series of guides for trustees as a part of its ongoing campaign “to raise awareness of core trustee duties”.   

These are additions to the Commission’s collection of short Five-Minute Guides, which aim to increase knowledge of the duties of a trustee, including delivering purpose, managing conflicts of interest, managing finances and safeguarding people.  

Although aimed at trustees, these guides and the information they contain also provide a useful resource for those of us advising or working with charities.

Stand for AAT Council

We are searching for a diverse range of people from AAT’s membership to help us shape the future. Could that be you?

Read more

Part of governance responsibility is to ensure that individually and collectively trustees all understand their role within the organisation and their particular role as a trustee. The phrase ‘as described in its governing document’ is particularly important.

Research carried out by the Charity Commission shows that almost all trustees (when questioned) felt confident in their role managing or governing their charity, but on average answered only seven out of 10 questions relating to that role correctly. 

If you are an advisor, accountant or a trustee of a charity yourself, do you know the duties and responsibilities of a trustee board and how to be an effective trustee? Would you be confident that you could describe all the elements of your role correctly? 

Delivering purpose 

A charity’s board of trustees or its governing body takes overall responsibility for the charity’s work and for its good governance. This ensures it’s effectively and properly run, and is meeting its overall purpose as described in its governing document. Part of that governance responsibility is to ensure that individually and collectively trustees all understand their role within the organisation and their particular role as a trustee.   

The phrase ‘as described in its governing document’ is particularly important. While most advisers or trustees think they are sure of their charity’s objectives, in practice sometimes ‘mission creep’ has occurred over a number of years, and the charity has moved some distance from where it started. Understanding the defined objects and, as a result, the charity’s purpose, is key to delivering. 

Managing conflicts of interest 

If a trustee or person connected with them is receiving financial benefit from a trustee decision, that’s a financial conflict of interest. If a trustee is also an employee, volunteer, adviser to the organisation, the founder, and so on, the role can create a conflict of loyalty. In those cases, it’s vital to understand the trustee’s governance role, and which ‘hat’ they wear.

Reporting Information 

Do you as a charity trustee, employee or adviser know what has to be reported to the Charity Commission and when? 

Depending upon the size of your charity, an annual return must be completed and filed each year, trustee and charity details kept up to date and a set of accounts submitted within 10 months of your year-end. If the charity is also registered at Companies House you will have a requirement to deliver a further copy of the accounts there within nine months of the year-end. You may also be required to prepare and deliver a tax return to HMRC.   

Making decisions 

The Charity Governance Code states that “the board makes sure that its decision-making processes are informed, rigorous and timely, and that effective delegation, control and risk-assessment, and management systems are set up and monitored.” 

We know that making decisions is not always a case of right or wrong, but the principles set out in the guides will assist trustees and others in making informed decisions that ensures they:

  • act within their powers, following the charity’s rules and relevant law 
  • act honestly and with good intentions 
  • are sufficiently informed and take advice where required  
  • take account of the relevant and ignore the irrelevant 
  • manage conflicts of interest.

And ultimately, “make a decision that is within a range of decisions that a reasonable body of trustees could make”. Boards should keep records of any discussions and the decisions made. 

Collective responsibility  

When discussing finance with a board of trustees it is sometimes the case that you hear, “this is a matter for the treasurer” or for “our accountant”, but however much they may wish it, this is not completely true. An accountant, adviser or the treasurer may manage the finances day to day and provide an expert view, but responsibility for those finances remains collective. 

Every trustee is responsible for ensuring they understand the finances of their charity, and putting controls in place so those finances are maintained safely.

John Howard is Partner and Head of Charities at top accountancy firm Azets.

Stand for AAT Council

We are searching for a diverse range of people from AAT’s membership to help us shape the future. Could that be you?

Read more