Don’t let a social network ruin your job prospects

Decided that a new job is high on your new year’s resolution list? Then make sure you don’t let embarrassing posts or photos on a social network ruin your chances.

You’ve spotted your dream job, updated your CV, fired off an application and…bingo! You’ve been invited to an interview.

You prep hard for the big day itself, researching every nook and cranny of your dream employer. You’re all set to land the job, right? Wrong. What about your online profile? Did you bother to check it? If you didn’t, then you could be in big trouble because there’s a strong chance that your prospective employer has been trawling social networking sites to find out what you’re really like.

The practice of employers running online background checks on prospective job candidates is one that has grown rapidly over the past few years. In 2006, a survey by CareerBuilder.com found that 11% of hiring managers used social networking sites to research potential candidates. Two years later, that figure stood at 22%. Today, the figure is forecast to be higher still.

And while once this ‘research’ might have entailed a simple trawl through Google to find incriminating evidence, many businesses are now employing specialist companies, such as California-based Social Intelligence Corp, to run comprehensive social media background checks on potential employees and, in some cases, existing employees.

It’s an incredibly contentious issue. A civil liberties debate is currently raging in the US after an applicant for a job in a prison was forced to divulge his Facebook login details during the interview so that a background check could be undertaken.

Social network benefits

So, should you clean up your Twitter feed, delete those YouTube videos of your debauched night out on the town and change your Facebook privacy settings right now? Not necessarily.

While unsavoury content posted on social networking sites could hinder your chances of getting a job, if you use these sites in the right way, it can strengthen your application. For instance, 36% of respondents to the CareerBuilder.com survey said that if a candidate’s social media profile page conveyed a professional image, it would help solidify their decision to hire them. And great references posted by others through channels such as LinkedIn would persuade 31% of hiring managers to give someone a job.

So the general rule of thumb is: do get former workmates to give you a glowing testimonial; join relevant industry or business networking groups on Facebook and LinkedIn; be careful about what you post on social media sites that can be openly accessed by other people; and if you’re worried about what other people might be saying about you, monitor your name through a service such as Google Alerts.

Looking for your next job in finance/accountancy? Check out AAT Jobs

How to videoconference

New technology now enables a global community to sit around the same virtual table. Yet many people still don’t know how to videoconference. Here’s the lowdown

Considering how telecommunications have evolved, the term ‘global village’ is just so last decade. It no longer feels as though we are in the same postcode as our overseas neighbours – it’s more that we are in the same room. What has brought us so close?

Among a range of contributing factors, videoconferencing is high on the list. The flexibility that it has brought to the business world cannot be underestimated. In Hollywood, for example, it has helped filmmakers such as Peter Jackson and James Cameron monitor the simultaneous efforts of crews in London, California and New Zealand in the course of putting mammoth blockbusters down on film.

But videoconferencing has more workaday applications. One of the most important ways in which it can facilitate business activity is by helping single parents return to work by enabling them to stay at home and care for their children while earning money as remote workers.

Moreover, videoconferencing opens up labour markets in isolated areas – as the technology develops, the need to commute to major population centres is reduced. That’s great news for accounting workers in the North Pennines or the Highlands of Scotland.

Another rich field for videoconferencing is e-learning. One of the UK pioneers is the South West Grid for Learning Trust, a charity formed by a consortium of 15 local education authorities. With a potential reach of 756,000 users – the majority of them students at schools in south-west England – the Grid has set up videoconferences with experts at museums around the UK, and even marine-life gurus in Australia.

Far from signalling the death of the field trip, the Grid hopes to provide students with a supplementary range of information they simply would not be able to access through occasional days out. As bodies such as the Grid trailblaze e-learning for the education sector, FE colleges teaching accountancy and other business skills are likely to follow suit.

How a positive attitude can lead to success

By adopting an optimistic thought process, such as a positive attitude, you can achieve great success and increase your happiness. Here’s how

Dwelling on negativity and comparing own failings to another’s successes leads to unhappiness, dissatisfaction and, for some, depression. Positive thinking facilitates better decision-making by enabling the brain to process information more clearly.

Developing your positive attitude:

  • Start the day positively – avoid negative media such as news and press articles. Build your focus. Listen to your favourite music to reassure and motivate.
  • Turn negativity into positivity – next time you have a negative thought, replace it with something positive. Remember: negative and positive thoughts cannot coexist within the mind at the same time.
  • Self-talk – think positive thoughts and say positive things as this can be done anytime, anywhere.
  • Positive reinforcement – surround yourself with upbeat people and create a list of the positive aspects in your life, including your achievements and future events you are looking forward to. Read the list whenever you need a mental boost.
  • Release negative energy – take regular exercise, a relaxing bath, engage in physical activity or something creative.
  • Read self-help books – they are packed with tips and cognitive tools on how to retrain your mind into positive thinking. Best ones include Feel The Fear And Do It Anyway (Susan Jeffers) and How To Stop Worrying And Start  Living (Dale Carnegie).
  • Altruism – helping others leaves you feeling positive. This can be something as simple as holding a door open.
  • Learn something new – variety is the spice of life, especially when it comes to developing new skills and gaining knowledge. Empower yourself by stimulating your mind and senses.

Mergers and acquisitions: the pits and peaks of corporate buyouts

In the world of mergers and acquisitions (M&A), landing a sure thing is a managerial high-wire act. Here we profile some well-known failures and successes

Egos, hopes, dreams, schemes and unimaginable amounts of money: these are the core ingredients of any high-profile buyout.

Last month the corporate world witnessed what happens when those ingredients fail to blend, as the relationship between record label EMI and its recent purchaser Terra Firma unravelled in the full glare of media attention. It was exactly the sort of deterioration that shows how carefully calibrated a buyout must be for all parties involved to feel the benefit.

Usually, the pattern runs something like this: Company A sizes up Company B in the same sector. Company B is somewhat smaller, but still pretty well off – and yet isn’t working quite as efficiently or profitably as it could be. Company A weighs in with an offer, lawyers talk about it for months on end, and eventually a merger plan is agreed.

Company A pipes its own expertise into Company B, which promptly helps Company A to access new markets. Depending on how Company A feels about life after the merger, it will either keep Company B’s brand going, or impose the Company-A banner upon the purchased firm. Ker-ching.

There are, however, all sorts of variations on this. And, as is customary when imparting information, here is the bad news first…

PITS

Terra Firma takes EMI (2007)

Led by Guy Hands, the takeover of EMI was a controversy wrapped up in a culture clash. In 2004 and 2005, the label was reeling from the draining effects of online piracy, delayed handovers of new Coldplay and Gorillaz albums and the defection of Radiohead to their own online-distribution arm. Despite that, it had a back catalogue to die for, and the Guy Hands remedy was to maximise it through all available channels.

However, lawsuits over the online distribution of songs by The Beatles and Pink Floyd sapped the label of vital momentum, and the general trend for falling album sales didn’t help matters much either.

On top of that, music journalists questioned whether a private equity chief with no discernible fan credentials could possibly hope to steer a record label. Bit by bit, EMI’s debts piled up, and in February this year Citigroup – which had facilitated the Terra Firma deal with a £2.5bn loan – assumed full control.

Daimler-Benz takes Chrysler (1998)

European luxury-car company Daimler-Benz saw a spiritual twin in US manufacturer Chrysler, and snapped it up for the princely sum of $36bn. The plan? Draw in sales revenue from one of Detroit’s original Big Three motor makers and find access roads into the US for Daimler’s own classy products.

Unfortunately, Daimler-Benz had made its approach at the very time that the tide turned in global auto sales. Asian manufacturers were in the ascendant, and US firms on the decline. Added to that, Daimler bosses proved reticent in allowing Chrysler to use some of its pristine components. The European purchaser had utterly failed in its market forecasting and cooperation, and in 2007 it offloaded Chrysler for $7.4bn.

AT&T takes NCR (1990)

Founded in 1884, the US-based National Cash Register Company (NCR) made its name building a large proportion of the country’s tills. Over time, it evolved into a full-service transactions enterprise, dealing in point-of-sale technology and hole-in-the-wall cash dispensers. As transactions and telecommunications converged, AT&T moved in for a piece of the action.

Exploding with ideas about the different technology areas that NCR could be applied to, AT&T diversified the firm – which promptly began to haemmorhage funds.

This ‘negative synergy’ was thought to have cost AT&T around $1.3bn. In 1995, AT&T announced that it would be repositioning its assets into three divisions – AT&T, Lucent and NCR – a tacit admission that the NCR buyout had not quite worked. Happily, in 1992 NCR had acquired the information-storage company Teradata, which went on to become a market leader in the field of data warehousing.

PEAKS

Disney takes Marvel Studios (2009)

This acquisition is turning out to be a match made in cartoon heaven.

While the companies are as similar as Daimler-Benz and Chrysler, they are different enough to make the marriage worthwhile. On one hand, the Empire of the Mouse has a glittering track record in cross-platform merchandising of the numerous characters it has created. On the other, Marvel is preparing an ambitious film slate with access to around 5,000 fictional personages.

Disney’s $4bn cheque is already paying dividends: following the success of 2010’s Iron Man 2, this year will see the big-screen debuts of Marvel’s Captain America: The First Avenger and Norse god turned superhero, Thor. Plotlines from all these films will then be intertwined for the 2012 Marvel-heroes team-up epic, The Avengers. All told, a lot of box-office to look forward to. POW!

Google takes Sprinks (2003)

Sprinks (short for ‘sponsored links’) was set up by US media company Primedia to provide content-targeted advertising across its popular About.com website. Google paid an undisclosed, but reportedly very low, sum for Sprinks, and immediately began to transform it into a platform for its fast-growing advertising service AdWords.

For Primedia, Google added a valuable touch of finesse to About.com’s advertising content. For Google, Sprinks gave AdWords an enormous new presence at a time when competition with Yahoo was hotting up considerably.

Two years later, the deal was sweetened even further when About.com was acquired by the New York Times. The paper’s move enhanced About.com’s credibility and pepped up the profile of AdWords into the bargain.

GlaxoWellcome takes SmithklineBeecham (2000)

As you can no doubt glean from the names of the parties involved in this deal, they had already been created via corporate mergers – so this was really a case of four companies piling up to make the first pharmaceutical super-giant. The result, GlaxoSmithKline (GSK), began its life with an estimated valuation of $130bn.

GSK emerged from a period of extensive consolidation in the pharmaceuticals industry, which had attained a global presence by the end of the millennium. Other companies to merge at the time were Hoechst and Rhone Poulenc, forming Aventis. GSK now stands as one of the three largest pharmaceutical companies in the world.

Find out more about mergers and acquisitions at the official Competition Commission website.

Student view: ICAEW Women in Accountancy 2011

AAT student  Ceris Williams attended the ICAEW Women in Accountancy event at Chartered Accountants Hall in London on 21 November. Here she gives a glimpse of what she learned on the day.

ICAEW’s Women in Accountancy 2011 event brought together 75 aspiring female members of the Association of Chartered Accountancy (ACA) from across the UK to explore routes into Chartered Accountancy.

As an AAT student I went along to find out how to make the transition from AAT to ACA, and gain some valuable guidance when applying for a training contract – from the HR managers who review the applications, and from successful ACA members in practice.

Employability skills

So, what exactly are the key skills that employers look for when assessing a candidate’s suitability for a role? They include the following:

  • Communication
  • Commercial awareness
  • Planning and organising
  • Problem solving
  • Teamworking
  • Resilience
  • Client service
  • Integrity
  • Coaching and development
  • Career focus

Faced with what initially seemed to be a fairly daunting list of core requirements, the employability skills session used the ‘Discover, Develop, Apply’ methodology to help me identify the skills I have, and match these to the skills employers want.

I’m going to concentrate here on how we went about assessing our abilities when it came to the communication aspect.

Discover

The first step in the exercise was to discover the skills I already have. I was encouraged to think about the all different ways and situations in which I use the skill of communication. I realised that as an active member of the online AAT student community I engage with fellow students, tutors, MAATs, MIPs, Chartered and Certified Accountants as well as potential employers on a regular basis.  This demonstrates that I am comfortable discussing accounting topics and that I am confident in putting my opinion across in the written word.

Develop

Having identified the way in which I currently use communication skills, I was encouraged to keep looking for new ways in which to develop my abilities in this area – a fellow delegate suggested a course in presentation skills, while another suggested report writing, or even blogging. You might say that writing this article shows how I’ve taken that suggestion on board!

We were challenged to think of ways each of these core competencies could be demonstrated in different areas of our lives – be that through undertaking charity and voluntary work, as a member of a sports team or social committee or through other life experiences such as travel or work experience gained in other sectors.

Having taken an inventory of my skills and explored some ways in which to develop them, the next step was to apply this knowledge at all stages of a job application, from the initial application process through to assessment centre and interview.

Apply

When it comes to applying you skills, you need to remember that throughout the application process employers are looking to answer the following questions.

  • Can you do the job?

While this will largely be informed by the qualifications you hold, it is likely that if you’ve reached the assessment centre stage then many of the other candidates will also meet this criteria. To stand out from the crowd it’s important to demonstrate your ability to apply your learning to practical situations.

Use the insights you gained about your skills in the “discovery” part of the exercise to give clear examples of how and when you have applied your skills and experience, and the results you achieved.

  • Will you do the job?

Employers look for candidates who not only have the technical skills required to do the job, but also exhibit the ambition and drive to excel within their role.

Demonstrate your motivation by setting challenging but achievable career and learning goals.  At interview, be prepared to outline the steps you have already taken towards reaching your career goals (being an AAT student is a great start) and the steps you plan to take in order to fulfil these objectives.

A clear plan of how you will develop your skills shows commitment and an active desire to progress your career.

  • Will you fit in here?

Just as we all have different personalities, companies have different corporate cultures. It is important to be self-aware, but it’s also equally important to undertake thorough research of the company you’re applying to and to be clear about how you think you’ll fit into the organisation.

The application process is an opportunity for the employer and candidate to discover the ways in which they can work together to develop mutually profitable ongoing relationships.

Does AAT equip you for ACA?

As the morning session on Employability Skills drew to a close I had the opportunity to speak with current ACA trainees over lunch. Naturally I was keen to gain insight from AAT students who had progressed to the ACA qualification.  Emma, a trainee in her final year of the ACA qualification at a top 50 accounts firm told me:

“The practical skills that I gained studying AAT mean that I am in demand with clients… I’m booked out on assignments for the foreseeable future!“

Ceris Williams is a regular contributor to AAT’s Facebook page and the AAT Discussion Forums

How to find work experience and make the most of it

Work experience. Two words that tend to make you misty-eyed for your final year at school. But, in an increasingly competitive job market, work experience is now more important than ever, whatever stage of your career you’re at.

It can open doors, focus your ambition and be a vital opportunity to show what you can do. But how can you make sure you get the most out of working for free? Well, here’s 10 ways to start.

Consider what you can afford

Work experience is often not subsidised and means time out from paid work, studies or your family. Think about how long you can survive without an income, if necessary, and how much time you have to spare.

Do your research

Explore the sector you want a career in and investigate companies you are interested in working for. Search their websites for details of work experience programmes, but don’t be put off if it’s not obvious. Many companies offer work experience, but you may have to send them a letter to find out.

Compose a strong application

Demand for work experience is high, so apply at least three months in advance of when you would like the placement. Whether it’s a response to an advertised position or a speculative enquiry, write a well-researched application tailored to the specific company, outlining why you want to work there and what you can offer them. Be prepared for some rejections, but don’t get disheartened – perseverance will pay off.

Set firm goals

Decide what you want to get out of the placement – especially if you are working for free. Do a ‘skills audit’ to find out which skills you need to brush up on. Ask if you will have a mentor with whom you can discuss these objectives, so you can work towards achieving them.

Act professionally

Make sure you know who you are reporting to, arrive on time everyday and dress appropriately – check in advance what you need to wear. Be friendly and polite to everyone you meet and socialise with your colleagues if you get the chance.

Be enthusiastic and use your initiative

Every job has mundane aspects, but complete everything that is asked of you with enthusiasm, and seize every opportunity. If you are left to your own devices, think about how you could help others in the office. If you make yourself indispensable, you will increase your chances of being asked back.

Keep a diary

Use this to record all the tasks you undertake, the hard and soft skills you use and everything you learn. At the end of the placement, ask your supervisor to read your diary and give you feedback. This will give you an insight into how to improve and provide great content for your CV.

Make contacts

Ask people how they got their job, whether they enjoy it and what work experience they did. It’s important that you learn about the job and get to know the people you are working with, as they can be useful for references.

Ask questions and contribute ideas

Take in and adapt to everything, but don’t be afraid to ask questions – it’s better to ask than to guess and get it wrong. And if you have a relevant idea, feel free to share it, where appropriate – your colleagues will appreciate a new perspective.

Stay in touch

If you enjoyed the work, enquire about further opportunities and a reference. However the experience turns out, learn from it.

Do you have work experience tips you’d like to share? Let us know by leaving a comment below.

Excel apps for accountants

In an increasingly fast-paced business environment, we’re always looking for ways to do more in less time. Here we show you some apps for editing Excel spreadsheets on the go.

Handling Excel on a mobile device isn’t a simple task. Excel is a comprehensive piece of software with an array of advanced options. Want true compatibility? Only Microsoft’s new Windows Phone 7 software runs a native mobile version of Excel as part of its ‘Office hub’

The lack of native compatibility means that iPhone/iPad, Android and Blackberry users need to try third-party solutions such as Documents To Go and Quickoffice in search of the most effective Excel-compatible experience. What do we mean by ‘effective’? Simply put, a mobile spreadsheet application is a companion to Excel, not a replacement for it. A good app will strip back the full functionality of Excel without sacrificing too much core usability.

Ideally, an effective app will let you create new spreadsheets, not just view them. You’ll be able to edit and update these; create new columns and rows; copy and paste data between cells; sort, freeze and format; and perform basic calculations. You’ll want to easily import and export Excel files (in both .XLS and .XLSX formats) without ruining the workbook’s formatting.

Is there a smartphone app that does all this? Here are three apps for mobile devices. Apps for the iPhone will also work on the iPod Touch and big-screen iPad, while apps built for Android can be used on tablet PCs that run the same software, such as Samsung’s Galaxy Tab.

Microsoft Excel Mobile, £FREE
Available for: Windows Phone 7 only

Microsoft’s Windows Phone 7 OS now delivers a far better mobile Windows experience. For business users, Office Mobile is the real draw. Alongside Outlook Mobile, Word, PowerPoint and OneNote, the dedicated ‘Office’ hub features a great version of Excel that’s fully compatible with Office 2010.

Excel Mobile doesn’t support all the features in the desktop software. But there are 114 functions, the ability to insert charts, apply filters, sort data, format cells and freeze panes.

DataViz Documents To Go Premium, £9.99
Available for: iPhone, Android, BlackBerry, Palm, Windows

Documents To Go first made an appearance on old Palm PDAs for viewing Office documents.

The latest version is available for almost every device and the Sheet To Go component effortlessly opens Excel (.XLS and .XLSX) files while retaining the original formatting. You can create and edit spreadsheets, export to Excel and store files on services such as Google Docs, Box.net, Dropbox, iDisk and SugarSync.

But large spreadsheets can crash the application, while imported documents will open as ‘read only’ files if they have functions that Documents To Go doesn’t support. There’s also no chart creation functionality, but you can’t get everything in a mobile version.

Quickoffice Connect Mobile Suite, £5.99
Available for: iPhone, Android, BlackBerry, Palm, Windows, Symbian

The Quickoffice Connect Mobile Suite trumps the cheaper Quickoffice Mobile Suite with support for cloud-based document-sharing services. If you store your Excel spreadsheets in a Dropbox folder on your PC, they’re automatically available (and editable) online. Both .XLS and .XLSX formats are supported but Quickoffice works best with simple spreadsheets and basic number-crunching.

In pursuit of public interest – a step too far?

You cannot fail to have noticed the phone hacking saga which has dominated the news agenda in all papers, with the possible exception of last week’s London riots.

Consulting our trusty friend Google, I happened upon the BBC College of Journalism website, where I pondered the ethical values promoted – truth and accuracy; impartiality; independence; public interest; accountability. So, are the not so innocent guilty of breaching these values?

To what extent did the ends achieved by their publication of the hot topic stories justify the means used to source their information?

To this end, we need to reflect on the distinction between the legitimate public interest and what is of interest to the public. Because this is at the crux of how News of the World journalists appear to have justified the means used to gather stories in their own minds, if not in the eyes of us, Joe Public.

The prolific sales of News of the World and its tag line of ‘the world’s greatest newspaper’ suggest that we as the public did have an interest in John Leslie snorting cocaine in his living room, the soap opera-esque relationship of Jude Law and Sienna Miller, Wayne Rooney’s use of prostitutes whilst his wife was pregnant and Sarah Ferguson shamelessly selling access to her former husband, the Duke of York, in a carefully orchestrated meeting with the ‘Fake Sheik’.

These, however, are arguably less in the public interest than the example given by the BBC of a legitimate public interest topic – financial services and risk management within the sector during the period of boom we experienced before the world came crashing down in 2008.

With our 2011 eyes, the topic seems all the more interesting and we can clearly identify the public interest justification for reporting on economic, political and social grounds. But the issue faced by journalists at the time was that it didn’t sell papers – the public is far more interested in reading about the topics detailed above than most public interest offerings journalists should be reporting on.

So the key question is, is it in the public interest to feed the public desire for salacious gossip and invasion into the private lives of celebrities? This is a question we saw not so long ago, with Ryan Giggs’ not so subtle attempts to gag his lover from selling her story to, ironically, the News of the World’s sister paper, The Sun.

The High Court determined that his right to privacy superseded the public interest argument put forward by The Sun. John Hemming MP decided otherwise, favouring use of parliamentary privilege to breach the gagging order and satisfy the interest of the public to know which footballer was at the centre of the moral and, arguably, private scandal.

We were fine with this at the time – celebrities are role models in the public eye, and therefore the public has the right to know what they get up to. But the revelations that Millie Dowler’s phone had been hacked, as had numerous other members of Joe Public who didn’t live their lives in the public eye or benefit from the interest of the public in day to day affairs, left a bitter taste in our mouths and really crystallised the public interest issue in our minds.

News International management have been hauled in front of a Parliamentary Select Committee to explain themselves and their involvement in the phone-hacking allegations. Would John Hemming MP been minded to have taken the approach he determined appropriate a few weeks ago, had there been any suggestion that Ryan Giggs’ phone had been hacked? We will never know.

The endemic nature of this scandal and its repercussions throughout the legal, and political world has given us all the opportunity to have a long hard think about the public interest, with the overwhelming majority feeling that the public interest has been flagrantly disregarded despite being the overwhelming justification for the actions taken at the time.

Our only hope lies with ‘accountability’, which is currently being tested through both legal and political inquiries. Given the legitimate public interest in this scandal, we can hope that adherence to the ethical principles detailed above by journalists going forward, will result in a return to public interest reporting, and a shift away from feeding the public need for gossip at all costs.

Head into the cloud

Every cloud has a silver lining. And the current cloud looming over the UK business landscape potentially has one of the biggest silver linings of them all.

Cloud computing is a buzz-phrase that has been exciting tech-heads and IT departments for years, but now it is going mainstream with numerous businesses – from small firms to large corporates – latching on to its potential benefits.

But how does it work; what are the key attractions of using it; and are there any potential pitfalls that users need to be aware of?

In its most basic terms, cloud computing is simply a new way of delivering IT services. Rather than splashing the cash to build your own IT infrastructure to host databases or software, and then employing a team of IT specialists to look after this infrastructure, a third-party provider, such as IBM, hosts these databases and software for you in a server farm.

As useful as such services are, there is much more to the cloud than creating simple master documents. The cloud allows businesses to create an online space to suit their own needs.

You can use a public cloud that anyone else can access or you can have a private cloud used by a single organisation. Alternatively, multiple companies can band together and run a shared private cloud.

Whichever cloud option you plump for, one of the key advantages is the time and cost savings that it offers. The cost of cloud computing varies wildly depending on requirements.

A company’s entry-level Development and Test Cloud costs from as little as 15 cents an hour and offers IT savings of up to 50%. In addition to the financial benefits, it’s also scalable, allowing you to manage peaks and troughs in activity more effectively.

It sounds great – but there are a few issues that cloud users need to be aware of, particularly around the areas of legality and security. If you send your data into the cloud, you don’t know who is looking at it.

You can encrypt data on your laptop and then send it up into the cloud, and then you can control who can see the data so it is very secure. However, a lot of cloud computing data is processed in the cloud, so there is a security risk.

Many believe that such security concerns are mere mythology.

An average small business is probably working with a server in a stationery cupboard, backing up every night. But they’re probably not checking if the back-up is successful and they probably don’t know how effective their firewall really is.

When you’re dealing with a major cloud provider, you are dealing with a set-up in which servers are in dedicated units and the security is like Fort Knox. You can be 99.9% certain, if not 100% certain, that their security, back-up procedures and virus checking is going to be better than what you’re operating in your own office.

The one area in which he admits that there remains a lack of clarity is the legal framework within which some businesses must operate. Under the terms of the Data Protection Act (DPA), companies that hold an individual’s personal details must notify the Information Commissioner’s Office that they are processing information and tell them how this information is held.

A key legal requirement of the DPA is that personal data is held within the European Economic Area (EEA) or else in a country deemed to have an adequate level of data protection (see box). So if your data is in a cloud hosted in an EEA member country, the US or any one of the other approved countries, you should be fine. But if your data centre provider has a facility in, say, Mexico or China, then you will be in breach of the DPA if your data is held there.

Some providers may offer assurances that information will be saved in countries that comply with legislation, but such promises cannot always be met.

This will become less of a problem as third-party service providers such as IBM build networks of data centres throughout the world so that they can offer customers a truly local service.

Despite its emergence, cloud computing is still a very new concept to many businesses. But not for much longer. Apple is launching itself into the marketplace with its iCloud service, so the stigma is about to dissipate.

With consumers set to embrace this seemingly new concept, it’s only a matter of time before businesses follow suit.

Accounting with a twist

AAT Comment meets two highly successful members in practice (MIP)

Sophie Hughes MAAT always wanted to be an accountant.

After completing her A-levels, she heard about AAT and how it offered a fast track non-graduate route into chartered accountancy. ‘I knew university wasn’t the right option for me, ‘ she says. ‘AAT seemed like the perfect first step into my chosen career and a quicker route to my end goal.’

Meanwhile, Lucy Cohen MAAT took a gap year after her A-levels and worked as a runner for television and film. Quickly realising that it wasn’t all it was cracked up to be, she started thinking seriously about accountancy and came across AAT. After consideration, Lucy thought it was the best all round qualification out there and immediately knew she’d made the right decision as soon as the course started.

Lucy and Sophie bumped into each other by chance at the very last AAT exam revision class in Cardiff. Previously old school friends, they went for a glass of wine and in December 2006, Mazuma was formed.

Mazuma is a national service specialising in providing monthly bookkeeping and accountancy to sole traders, the self employed and owners managing limited companies through out the UK.

Lucy and Sophie have expanded quickly and now have an array of branches throughout the UK and they’ve recently moved into a new head office in Bridgend, West Cardiff to allow room for even more expansion. They currently have 25 staff and 1,200 clients throughout the UK. They have also just opened their first office internationally, in Salt Lake City, US.

‘We’re continually evolving and growing as a business,’ Lucy says. ‘We spotted a gap in the marketplace and took advantage. We offer a service like no other – easy to understand, no fuss and low cost. Our customers appreciate this approach and we go to great lengths to always make sure the customer comes first.’

They have won numerous awards such as HSBC Start Up Stars, UK Winner, 2010, HSBC Start Up Stars, Wales Regional winner, 2010, National Chamber of Commerce: Winners of Wales Region, Excellence in Customer Service for two years running, South Wales Business Award:  Finalists in ‘Business Service Business of the Year’ Award – August 2009 and the list goes on.

The awards have been won in recognition of their ‘Purpleforce Package’ – which allows any customer to add in a few details online, the customer immediately gets a quote and then a welcome pack is sent out with 12 purple freepost envelopes.

The customer puts their accountants, invoices, sales figures into one of the purple envelopes, pops it in the post and then an email is sent to the customer saying that the envelope has been received and within five working days, the accounts are sent back – done and dusted.

Lucy and Sophie’s success continues to flourish. ‘Other budding entrepreneurs out there should not be put off by the continued economic downturn,’ Lucy confirms. ‘When we first started out, not many people believed in us or our business proposition. However, we knew we had a good idea and we preserved and look where we’ve ended up.’

Sophie adds: ‘University isn’t always the best option, we wouldn’t be where we are today if we hadn’t studied with AAT. We’ve been able to climb the career ladder faster and we’ve got transferable skills which we’ve used in our business from day one.’

More about Mazuma can be found on its official website.