Completing AAT made me better at my job

People say you can’t judge someone until you walk in their shoes. Jackie Bembridge, Truro College’s Business Development Advisor, took this mantra to heart. She enrolled onto the AAT Accounting Qualification to increase her knowledge of the course and gain more credibility with employers. Here she talks about how her approach has made her better at her job

I’ve worked at Truro College in Cornwall for three years. In that time, I’ve been the main contact for AAT enquiries – from people wanting to complete the qualification and potential employers looking to take on AAT apprentices.

The main purposes of my role are two-fold. Firstly, to sell the qualification to potential students and secondly, to match students with suitable employers once they have commenced their studies. The College holds several open days throughout the year where we provide course information and guidance regarding opportunities in accountancy and finance to potential students.

We talk with employers and assist with their recruitment of apprentices by advertising vacancies on our website.  We find that many employers are looking for people with the right attitude as they will learn the accounting skills through their college studies.

The students at our college are aged anywhere between16 and 60. During the qualification, many of them study one day a week and work the remaining days. I knew it was a demanding schedule juggling part-time study with full-time work but, having never done it myself, I couldn’t really appreciate what the students were going through. I’d also found that whilst I knew the ins and outs of the qualification, I couldn’t really provide sound advice as to what to expect when completing AAT.

Why I enrolled on the AAT Accounting Qualification

So two years ago I decided to enrol onto the AAT Accounting Qualification to experience it for myself, figuring there was no better way to recruit for and sell the qualification.  Making the decision to complete AAT was one of the best I’ve ever made.

I now have total empathy with students and more credibility with employers. I’m no longer looked at as someone that is purely recruiting for courses – I can provide credible and honest advice about expectations of course content, career prospects and the commitment required from both employer and learner.

With the qualification to my name, I can also demonstrate to employers how having an AAT qualified staff member or trainee can help their business.

Life after completing AAT

I finished AAT in February this year. Since then, Truro has introduced a second annual intake for the qualification resulting in an increase in student numbers.

I’d like to think my ability to offer helpful and informed advice has contributed to this. Realistically, students won’t enrol in a course if you can’t demonstrate the benefits they will get out of it. I also make it a priority to ensure that all students are aware of and consider an accounting apprenticeship as part of their studies.

Since completing the qualification, my relationships with local employers have strengthened and more of them are now willing to take on an AAT apprentice/s. Around 30 per cent of our AAT students complete an apprenticeship and we have extremely high progression rates from Level 3 to 4.

It’s important our students feel supported throughout their entire journey and the knowledge and skills I’ve gained through AAT has made it possible for me to offer this support where needed.

The learning doesn’t stop when the course ends

I’ve learnt a great deal along my AAT journey to date, most notably I’ve gained:

  1. Perseverance – some things just take longer to learn and you need more time to practice
  2. Confidence – I can now hold a detailed conversation with accountants and can speak ‘in their language’
  3. Job satisfaction – I now know that I can provide real guidance based on experience to students and employers. I’m helping people realise their ambitions and achieve success.

I’d encourage anyone from an AAT learning provider or college to undertake the Level 2 qualification (at the very least). It helps you understand how much time, effort and commitment is required and you also get to up skill, which is an added bonus.

UK taxes in the dock

Nobody likes paying tax. But some taxes are more hated than others. We ask three AAT members to identify the UK taxes they dislike the most – and the reasons why

Jenni Frost MAAT: Inheritance tax

I think this is a very unfair tax, firstly because it affects the grieving family rather than the person who has died. Furthermore, the estate has already been taxed – assets are bought with post-tax income, but with inheritance tax you are made to effectively pay tax on the same things twice.

I also believe the annual limit for inheritance tax is far too low. Drawing the line at estates over the current limit of £325,000 catches some lower middle-income people, and I’m not convinced that was the original intention. With soaring house prices, this limit is not realistic; a reasonable size three or four-bedroom house in an affluent area can easily be worth over £500,000.

In order for inheritance tax to only affect the truly wealthy – although my first argument about fairness and double taxation would still apply – the annual limit needs to be increased to £1m.

Henry Cooper FMAAT: VAT

This is an unnecessarily complicated tax for something that could be solved in a much more efficient and straightforward way.

Certain things are zero-rated, such as baby food, water, books and magazines, and there is definitely some sense in keeping certain essentials VAT exempt. But the rules are just not clear enough. One of my clients owns a business for funeral vehicles. You have to pay VAT on some of them – such as the limousines – others, you don’t. This just makes it needlessly complicated.

Instead, we could have VAT on absolutely everything. Of course, it would not be at the present rate we have today because if the tax is on everything including, for example, houses we could afford to adjust it. This way you could even out discrepancies in society and get rid of other taxes, such as stamp duty. And save business owners the headache of trying to get VAT right.

Dawn Clarkson FMAAT: Heritage renovation taxes

On 1 October 2012 the UK government lifted the exemption on VAT to listed buildings and imposed VAT at 20% to all alterations and restorations. The move will cost owners of listed buildings thousands of pounds just to ensure their property does not fall into disrepair.

The lifting of the VAT exemption is likely to impact on the desirability of listed properties to property investors, leaving many languishing on the market. Listed buildings are some of our country’s greatest assets. The removal of the VAT exemption on alternations will mean potential investors and current owners simply unable to foot the bill for this extra expenditure.

Listed status means improvements and alterations have to use traditional methods and materials, which are already more expensive than those for non-listed property. The exemption gave some respite and, in some cases, meant the building had a future. The responsibilities of owning and looking after often fragile listed properties are demanding enough. This is a short-sighted decision by the government. Any disincentive will, in the long run, damage our nation’s heritage.

Ultimately, the government may well have to pay for those repairs anyway. Other proposed changes to VAT regulations – such as the ‘pasty’ tax – were revoked at the last minute. However, the government decided to go ahead with the lifting of exemption on VAT to listed buildings.

In the headlines: Starbucks, 4G and festive adverts

The Starbucks red cup from three years ago: wonder if it has the same slogan this year? (picture courtesy of samantha celera/Flickr)

Starbucks in the tax avoidance dock, 4G launching with Kevin Bacon in tow and the festive TV advert war all made the news this week. Steven Perryman rifles through the week’s headlines so you don’t have to

1. Tax – Starbucks in the dock

It seems that the arrival of the red cups in Starbucks – an event that gets way more traction than it should (a countdown website? Really?) – has actually spelt danger for the American coffee brand. Its had a tough week.

It started at the House of Commons where Troy Alstead, its Chief Financial Officer, was plonked in front of a public accounts select committee to defend its UK tax arrangements. It didn’t go well.

Trying to explain how the company hasn’t paid a penny of corporation tax in three years, but has an oddly high ‘royalty fee’ going to its European HQ in the Netherlands, proved tough with a horseshoe of MPs surrounding him dissecting every word.

But it was the claim that it has only made a profit once in its 14 years that proved too much, with Austin Mitchell MP finally snapping. ‘My heart has begun to bleed for you,’ he snarled. ‘I’m going to have to rush out to Victoria Street and have a double caramel macchiato because you’re doing so badly.’

It could have been worse: he could have worked for Amazon. Andrew Cecil, the online retailer’s Director of Public Policy (erm, where is the finance exec?), was accused of being ‘totally evasive’ after failing to explain who owned the company, and was unable to detail the income made by the British arm of his business. In the end he was sent away with derision ringing in his ears and calls for Amazon to send someone more fitting.

As if all that wasn’t enough for Starbucks, the Daily Mail has also started its own crusade against the coffee chain. The charge? Its free wifi encourages children to look at porn whilst they sip their coffee, obviously.

Beneath the sensationalist headline and inevitable hyperbole is a worthy discussion point.  With the Lords contemplating legislation to require internet service providers and phone companies to censor their internet connections by default, a new ethical debate has rightly emerged. Cory Doctorow kicked off the debate in The Guardian this week by arguing that filtering won’t work and will put power into censorware firms, helping cover up human rights abuse. Definitely one to watch.

But Starbucks shouldn’t feel too aggrieved. As Matt Packer argued here on AAT Comment this week, the general public find big brands hard to hate as they are just too convenient and engrained in our lives to have antipathy for.

And they won’t be the last to face such scrutiny, especially with HMRC’s new campaign to crack down on tax avoiders launching this week. We couldn’t help but notice that the new M&C Saatchi-designed poster to accompany the campaign bears a striking resemblance to the ‘devil eyes’ General Election poster from 1997. The target for that poster? Tony Blair. The target for the new poster? Tax avoiders like Tony Blair. Just a coincidence, surely?

2. Business – gas companies feel the chill

Feeling the chill? If you’re not, you could be with news that gas prices are on the increase this winter. Feel warmed, then, that the big power companies may be about to be the next set of corporates to get a public flogging.

This week it was announced that the City watchdog, the Financial Services Authority, is investigating claims by a whistle-blower that Britain’s £300bn wholesale gas market has been ‘regularly’ manipulated by some of the big power companies, exploiting weaknesses that echo the recent Libor scandal.

Just weeks away from the Autumn Statement there was more bad economic news, with research by the Social Market Foundation think-tank (SMF) showing that George Osborne will need to cut government expenditure or raise taxes by £48bn in the next Treasury spending round.  What with that and news that the City of London can expect to lose its crown as the leading global financial centre this year, it’s looking like a bleak winter ahead for the Chancellor.

Although it hasn’t all been bad news, with UK unemployment falling to its lowest total for more than a year. And accountants will be pleased to hear of reports of the profession seeing an increase in pay and demand, despite stagnation in other careers.

HMRC’s Real Time Information (RTI) bandwagon continues to roll on with a pilot scheme going ahead with as many as 250,000 employees between now and the end of March next year.

ICAEW has waded straight into HMRC, pointing out that its proposed RTI scheme is ‘at best unrealistic and at worst impossible’. Kevin Reed of Accountancy Age, meanwhile, argued this week that the answer could be to push back implementation another year.

3. Technology – EE footlooses ahead of its rivals with Kevin Bacon in tow

In technology the UK’s first 4G network has officially launched via EE, accompanied by a suitably ubiquitous advertising campaign (we would love to know how much EE slipped Kevin Bacon for those TV ads).

It was announced this week that the telecoms regulator Ofcom has given mobile operators four weeks to join the auction for superfast mobile broadband spectrum. The auction – pencilled in for next year – is expected to raise £4bn.

How Vodafone must be looking forward to that, with the news this week the mobile phone giant made a loss of £1.98bn, compared with a net profit of £6.68bn a year earlier. How it must wish it had the foresight of EE.

Which begs the obvious question: how did EE side-step the auction process anyway and get ahead of the game six months early? Well, the answer is by reusing a section of its own spectrum allocation previously set aside for 2G use. With initial reviews of the solitary 4G service this week proving very positive (just don’t mention the cost), the boffins at EE really have got every excuse to Footloose at the Christmas bash this year.

And finally – The Snowman takes on ‘Mum’

The festive season really is upon us and the retail giants are about to go to war. Sainsbury’s landed the first blow this week with reports that it has posted a 2.5% rise in half-year pre-tax profits increasing its market share to 16.7%, its highest in almost a decade. Tesco, the perennial market leader, is on the back foot already.

But the real battle will be on our TV screens, with the battle of the Christmas adverts now in full swing. And how they need to work this year, with news that there has been a fall in UK retail sales stoking fears that Britain is heading for a triple-dip recession.

How important retailers are seeing their adverts is best illustrated by John Lewis’s £6m ode to The Snowman, which the retailer rather extravagantly filmed on location in New Zealand. Nice work if you can get it.

But the real headlines have been made by Morrisons and, notably, Asda, for their rather stereotypical – or, as some are arguing, sexist – takes on the festive period. Dad wrestling with the Christmas tree, Mum peeling the spuds – and Nan reading 50 Shades of Grey in the corner. It’s all there:

Welcome, finally, to the silly season.

Steven Perryman is AAT‘s Editorial Manager

How AAT supports training providers and employers

Earlier this year, AAT set up a Regional Account Management team to provide local support to employers and training providers. Justin Kyriakou, Regional Account Manager for the North West and Yorkshire, talks about his new role and what it’s like to represent AAT in the community

The education landscape in the North West and Yorkshire

My region consists of a number of key economic cities (including Manchester, Leeds, Sheffield and Liverpool) and financial services make up a significant proportion of businesses in these areas. There’s a large opportunity to increase the awareness of AAT and its qualifications to employers in the area, so that they become familiar with the value our qualified members can bring to any organisation.

In addition, there are a lot of further education training providers throughout the North West and Yorkshire. These consist of both FE colleges and private providers which means I am kept very busy.

The standard of training providers is very high throughout my region and there is no shortage of ‘outstanding’ providers. However, colleges haven’t had it all their own way. In recent times most have had to radically overhaul their business models due to the current economic climate and the changes in funding provision.

My experience in the education sector

I worked in education when I was a business development manager at Runshaw College.

During my time there and now at AAT, I have been amazed by the passionate nature of tutors across the country. When you can see the positive outcomes that your work has on people, it’s hard not to be passionate about it. I believe education has the capacity to change lives and I am pleased that I’m helping to increase training opportunities for my region.

My average work day

I tend to get going around 08:00 as I work from home. The early start gives me the opportunity to get any follow ups done, answer any emails and organise my day. Most days I’m on the road by 08:30 and as my region is quite vast, I can spend between two and three hours travelling to meetings.

I generally have five meetings with training providers and employers from Monday to Thursday, with Fridays usually dedicated to admin and follow ups. The focus of meetings is to better understand their organisations and how I can support them. Every provider is different and I need to understand each one if I’m going to be successful in helping them promote their strengths and grow their numbers.

After my meetings, it’s back home and if I can get back in reasonable time then I update the CRM system and my notes. I then make sure that I action any requests that have come out of the meetings that day. Finally, I will send out some emails and make some calls with a view to booking the following weeks meetings.

Trends in the attitudes of employers towards training

I believe there has been a shift in this area over recent years. Above everything else, employers want value and skills – if a candidate has the right attitude and capabilities, then there is nothing stopping them from being hired.

Qualifications are still a massive driver in the public sector, but here I’m starting to see a change. Generally speaking, graduates can be seen as an expensive way to grow your workforce – particularly when there is a more cost effective alternative of equal or higher quality, such as AAT.

The AAT products I promote

Since AAT Essentials has launched I’ve been focusing on booking as many courses as possible. The same goes for AAT Access – a number of colleges have signed on to deliver the courses and there are more to come.

I really enjoy promoting the Essentials courses as they are one-of-a-kind and offer the fundamentals for any business. It’s said that 90% of businesses go bust in the first two years because they run out of cash. I say that 90% of businesses go bust in the first two years because they don’t have any accounting skills.

Too many businesses don’t know how to budget or control cash flow. The importance of these core skills is vital for their survival. It’s not ‘a nice to have’ but a ‘must have’.

What I enjoy about my role

The best thing about my role is that I get to travel across my region, meet amazing people and learn about incredible businesses and training providers every day. I’m very much a people person and by helping training providers and employers train more people I feel I’m doing something worthwhile which is a great feeling.

Ultimately, I am helping people achieve their goals in life – what more could I ask for?

Our Regional Account Managers are equipped with relevant local knowledge to support employers and training providers with their training and development needs. To find out how AAT can help your business, contact the team on 0875 863 0795 or contact the Account Manager for your region directly.

New approach to e-learning in accountancy

AAT won the prestigious E-Learning Age award for ‘best use of rapid e-learning’ last week. Suzie Webb, AAT Director of Education, talks about AAT’s approach to e-learning and how it’s changing the AAT Accounting Qualification for the better. 

Like it or not, the education landscape is changing.

There are more types of learner than ever before – part-time, full-time, distance and online. What this highlights is that people learn in different ways. In response to this the education system has introduced more options for learners, offering them the chance to gain a qualification in a way that suits them and their lifestyle.

Over the past two years, AAT has begun to adopt and implement e-learning materials to support students through their studies and training providers in their delivery of the qualification. With a large part of our qualification already computer based – particularly assessments – it made sense to develop what we offer in e-learning at the same time.

A demand for e-learning support

Last year we consulted with students to find out exactly what type of products our students would benefit from while they studied. Through this feedback it became clear that there was an appetite for more online study tools.

Students, on the whole, said they required:

  • Bite-sized e-learning modules (10-15 screens) on areas of the curriculum that they found difficult.
  • Diagnostic tests which would show them where they had gone wrong and give targeted feedback on areas they found difficult.

We also consulted with students and college tutors, via surveys and social media, to determine which curriculum areas were causing problems for students. As a result of this work, we decided to develop a series of e-learning modules across levels 2 to 4, as well as a quiz engine which we called ‘Green light’.

Giving AAT students and tutors what they asked for

Some areas of accountancy are subject to yearly changes and government policy amendments, so it’s crucial that we reflect these in the modules when they happen.

We sent out a call for subject matter experts to write the e-learning content and were overwhelmed by the response. Of the 325 tutors that showed an interest in working with us, ten were chosen to produce 30 modules. Earlier this year we embarked on a second round of development of 29 new e-learning modules, 1,100 new Green light questions and 30 interactive PDFs.

Of course, it’s one thing to create these materials, but it’s another to ensure they serve a purpose and tackle ‘problem’ areas experienced by our students. AAT assessments take place all year round, so we constantly monitor areas that are causing issues and react to them as quickly as possible; it’s no point having e-learning tools that aren’t up to date or relevant.

Unlike traditional textbooks, the main advantage of e-learning is the ability to update content quickly. For example, the production of 10 modules takes just two months, which means we can gather feedback and produce a new resource to support the needs of students and tutors faster than ever before.

On the path to success with rapid e-learning

Since launching the first phase of e-learning in December 2011 we’ve had remarkable uptake in the e-learning courses and Green light tests.

At any time, we have more than 62,000 students studying at Levels 2, 3 and 4 and a significant percentage engage with our e-learning resources. In February 2012, 24% of students said they had worked on a module in a lesson – an indication that it has added a new element to their classroom learning and overall AAT experience. The below table shows the dramatic increases we’ve seen in uptake this year alone.

  April 2012 June 2012 Increase
e-learning module course completions (UK based) 24,210 42,529 76%
e-learning module course completions (non-UK based) 2,738 8,014 (May 2012) 192%

The success story globally has been particularly noteworthy. Distance is no longer a potential barrier for our overseas training providers and students who now have access to the same e-learning tools as those within the UK.

Here’s what you had to say:

  • “Every minute spent on these e-learning modules is productive. I would recommend them to anyone who is studying for their exams. They helped me every step of the way in passing Level 3.”- Mark (student)
  • “AAT students have never had such a rich supply of resources in all the time I have been teaching AAT.” Vanessa – College (East Anglia)
  • “The college really likes using e-learning materials in their classes and feel it really benefits the students.” Barry – College (Cardiff)

Our decision to embrace rapid e-learning means that we are in a strong position to deliver courses quickly, make amends in-house rather than going back to suppliers and, most importantly, react quickly to the changing needs of our students, training providers and members.

Due to our success both in the uptake and quality of our e-learning, we’re investing in a rolling programme of development next year and beyond.

Want to sample some of AAT’s award-winning e-learning? You can try free modules on solvency or invoice discounting now.

In the headlines: Apple, revision tips and Obama

Apple joining the tax avoidance bandwagon, calls for students to discover their ‘hippocampus’ when revising and Wiggo’s take on living the tax-free life in Monaco, all made the news this week. Steven Perryman rides through the week’s headlines

1. Tax – hacks take a bite out of Apple

We give up. Just when tax flirts with dissipating from the news, it keeps coming back. If anything, this has been the busiest week yet. The festive break seems our only hope now of a return to the silly season.

Another week, another American brand. This time it’s the biggest: Apple. The Californian technology company has apparently paid less than 2% tax on profit made outside the United States last year. And? Aren’t the business hacks getting a little lazy with these stories now? Surely news that Apple might be on the decline may be of more interest?

Rather depressingly, HMRC admitted this week that it is currently unable to prevent big multinational corporations from declaring their profits in foreign countries. But there is hope. The government has announced that it is to start recruiting a team to oversee the development of guidance on the new General Anti-Abuse Rule (GAAR) to tackle abusive tax avoidance. Heads of large American brands need not apply.

As you would expect, tax avoidance is still getting a lot of coverage. Perhaps too much. This means broadcasters are increasingly looking for ‘alternative’ viewpoints on the subject. BBC’s Newsnight is currently ahead of the game by inviting fashion blogger, Poppy Dinsey, on to discuss corporate tax avoidance.

Not necessarily a strange decision in its own right, although the exclusion of economist Richard Murphy – whose research they were discussing – was odd and led him to complain of ‘straightforward discrimination’. Which is just the sort of accusation the BBC could do with just now, right?

In other tax news, the airline we all like to hate – Ryanair – is embroiled in a tax case in Italy. The budget airline is facing a €12m (£9.6m) tax bill on an alleged violation of Italian tax and social security contributions to its Italian employees. That’s really great news for anyone who has had to face the dictatorial bag checking process at the boarding gate (not that I’m bitter about it).

2. Education – how the ‘hippocampus’ helps you revise

With half term out of the way, education news turned back to graduates with the rather depressing news that 40% fail to get graduate-calibre posts more than two years after leaving education. The study by Warwick University’s Institute for Employment Research tracked 17,000 people from the moment they began applying for higher education courses due to start in autumn 2006 into the winter of 2011-12. What with sky-high fees to contend with, the cost of a degree just keeps on rising.

In other news, ACCA students have been warned again that too many exam scripts are proving unreadable, leading to candidates possibly losing valuable marks if the markers can’t read them. Perhaps computer-based assessments are the answer, guys?

Ah, exams – the bane of all our lives. Revision tips are always handy – amusing acronyms being the obvious way to remember things, right? Not so, according to David Cox, a neuroscience student who wrote an interesting blog on revision for The Guardian this week. According to Cox: ‘When you learn something new, a group of neurons activate in a part of the brain called the hippocampus.’  The what? Is that a really word? Scrabble players take note.

3. And finally…Wiggo on Monaco

We couldn’t review this week without mentioning Barack Obama, who won his second term as US President. He was even winning once the race was won too. His tweeted picture of himself hugging his wife, Michelle, became the most retweeted post ever on the social networking site. Watch out for a cynical attempt at replicating that with a British politician very soon.

But we also have to mention Tour de France winner, Bradley Wiggins, who has been all over the news this week plugging his biography and getting knocked off of his bike. Amid all the column inches, it was his response to a question about avoiding tax by living in tax haven Monaco that caught our eye.

‘I wouldn’t go to Monaco or anywhere like that,’ he lamented. ‘It’s a s**t hole. I couldn’t think of a worse place to live.’

Don’t you just hate people who sit on the fence?

Steven Perryman is AAT’s Editorial Manager

How brands get away with paying low tax

Big brands like Starbucks and Facebook are going to continue to get away with paying low taxes for as long as consumers remain complacent, argues Matt Packer

‘If that company were a person,’ we’ve heard in the past week or so, ‘it would be sentenced to seven years in jail.’

‘Yeah,’ chimes the collective response. ‘It’s utterly disgraceful.’

Starbucks, Facebook and UK tax 

The bone of contention has been that most ancient of foes: corporate taxation of the witheringly low variety. On 16 October, news emerged that coffee chain Starbucks had paid only £8.6m in UK tax over the past 14 years, a rate of 1%.

Facebook, meanwhile, had shelled out just £238,000 in 2011 for the privilege of doing business on these shores, despite having almost 40m users here – all of which are touched by the network’s targeted advertising whenever they log in.

Explaining the sleight of hand that has led to Facebook’s negligible levy, accountant Richard Murphy of the Tax Justice Network said that the web giant ‘is recording expenses through the UK to claim tax relief on them, but recording costs through Ireland to benefit from its low rate of tax. It’s the same old story of: “we pay the price, they get the benefit”.’

Is tax avoidance ethical?

Murphy also pointed out that Starbucks re-routes its profits through Switzerland – a tax haven. All of this is perfectly legal. Whether it is ethical is another matter. What one firm avoids, another has to pay.

‘This is another blow for small businesses across the UK,’ AAT director of professional development Adam Harper wrote in a letter to The Guardian. ‘We are asking small and medium-sized enterprises to play a pivotal role in getting the UK out of this recession; yet HMRC launches new taskforces into many a local business, while Starbucks, a company that prides itself on its ethical standards and yet sidelines the UK tax system while raking in huge profits, it seems, walks free.’

Taxation determines what the government is able to provide for our country – through infrastructure, education, amenities and healthcare. It affects us all. So what exactly is it about the corporate-tax story that has led to it becoming a priority of professional commentators and journalists but not of the public? Why is there no outcry over the registration loopholes that permit such fudges?

Why being a big brand helps

It’s interesting to compare the public response to the FaceBucks details with reaction to the fraud and misery perpetrated by the banks up to 2008 and beyond. While most UK citizens take the view that the machinery of justice has failed to even twitch in the direction of the kind of ‘banker bashing’ they’d like to see, widespread protest over the meagre levies paid by consumer brands has been conspicuous by its absence.

The Facebook page Fair Taxation For All: Boycott Starbucks has attracted just 14 ‘likes’ since it was created on 16 October. But it’s not hard to see why this is the case.

Widespread disdain for the firm’s UK tax affairs is unlikely to arise for all the while it provides neatly packaged caffeine to busy people. Like it or not, Starbucks has become one of life’s great crutches. It has snapped up enough premises to make itself unavoidable, if not ubiquitous.

Any time an overloaded professional is forced to grab a latte from a nearby branch before the train to the crucial business pitch in Croydon leaves without them, they’re not going to rue their own weakness, or existence. They’re going to think: ‘Thank goodness for Starbucks, and all who sail in her.’

That goes double for Facebook. It has become so integral to diary dating, joke telling, community building, photo-sharing and keeping up to date with the hype surrounding Skyfall that, were HMRC to punish it in any way that affected its functionality, public outrage would be more likely to be aimed at the Taxman than at Facebook. As with Starbucks, Facebook has proven far too popular and useful to sustain a decent stretch of public antipathy.

Are big brands too convenient to hate?

There is a major problem with the complacency that these crutches have bred. Consumers have moved from being angry that they are supporting super-rich bankers working for bodies that are ‘too big to fail’, to tacitly declaring that their favourite brands are ‘too convenient to hate’.

Big brands and banks all fall into the bracket of international firms doing business in the UK, who are increasingly reliant on our laissez-faire system that allows businesses to thrive here without ensuring they pay their way. Until it raises urgent calls for a different approach, the public will continue to get the brands it deserves.

Matt Packer is Online Editor of Think Publishing

Mitt Romney and the ethics of tax avoidance

Tax has barely been off of the front pages recently with a spate of avoidance stories involving high profile brands and celebrities. But, as Steven Perryman argues, it is an ethical issue that has threatened to derail the prospects of US Presidential candidate Mitt Romney too

Transparency in politics rarely ends well.

Just ask the MPs embroiled in the UK expenses scandal three years ago. Tales of duck houses, moat clearing and blue movies being claimed at public expense rightly caused widespread furore. America, it seems, is no different.

Tax avoidance and the 2012 US Presidential election

The US Presidential election has been facing its own tax scandal. It’s all Democratic Senate leader, Harry Reid’s, fault. He claimed on the Senate floor in August, based on an alleged informant inside Bain Capital where Mitt Romney made his fortune, that the Republican presidential challenger had paid no tax for 10 years.

The Romney campaign team reacted angrily, releasing a letter from his accountants with a summary of his returns from 1990-2009. The letter showed that he had paid an effective average of 20.2% over the period, with the lowest return 13.66%. In case you’re wondering, the top rate of income tax in America is 35%.

Even the casual observer would fail to notice the absence of the last two years returns in that initial riposte, which was also merely a ‘summary’ rather than the hard figures themselves. If anything, the disclosure stirred the issue up even more, with the campaign managers from the respective candidates engaging in a negotiation battle to settle the debate once and for all.

Romney under pressure

With President Obama’s tax returns from the previous 12 years there for all to see on his own website, and with naysayers rightly pointing out that Romney’s father, former Michigan Governor George, released a dozen years of tax returns during his own unsuccessful run for president in 1968, he was left with no choice. A video secretly recorded at a donor dinner, in which he disparaged Obama voters saying they pay no income tax, hardly helped his cause either.

Romney relented and released his much-anticipated 2011 tax return in September, which showed he paid a rate of 14.1%. This amounted to a tax amount of $1.9m (£1.1m) in taxes in 2011, on $13.7m of income. In 2010 he paid about $3m, a 13.9% rate. Painful reading for any Romney supporter, but as Fox News rightly points out, such figures can’t always be taken at face value.

What the disclosure did mean was that the candidates’ respective tax policies have been easier to digest for the American voting public. Knowing the information has enabled the Washington Post to apply both candidates’ earnings to their proposed tax systems. It certainly makes for interesting reading.

How does Romney pay such little income tax?

But how does Romney pay such low tax on seemingly large earnings? One of the ways has seen him effectively renting the tax-exempt status of the Mormon Church – a charity – to defer taxes.

It is a system which doesn’t raise an eyebrow anymore given that we have become accustomed to tax avoidance scandals involving Jimmy Carr, Bear Grylls and our own former Prime Minister, Tony Blair, this year to name a few. Although perfectly legal, such schemes raise ethical questions, particularly in austere times such as these.

Stateside the issue has inevitably threatened to derail the Romney campaign – Obama even using it as an attack in the second presidential debate.

Impact of Superstorm Sandy on the controversy

Of course, a Presidential campaign is rarely fought on one topic alone – and Superstorm Sandy has rightly usurped the lot over the past week, offering Obama the kind of profile raising and photo opportunities that resonate with voters at the most crucial time of a campaign.

With the ballots officially opening this morning, the muddy waters of transparency – this time at least – may not prove to be as decisive after all.

AAT has recently launched a new website – AAT Ethics – which looks into ethical issues such as tax avoidance, offering support and guidance through podcasts, videos and articles.

News round-up: Comet, Barclays and Superstorm Sandy

Bad news for electrical retailers, Tony Blair taking free labour to the extreme and a macabre discovery in the aftermath of Superstorm Sandy all made headlines this week. Steven Perryman is your guide

1. Business – UK economy in a pickle

It didn’t take long. After last week’s euphoria at news the UK economy grew in the third quarter of this year, normal gloomy service resumed this week. Maybe it was Halloween or the clocks going back.

The CBI was the party pooper this week with its prediction that the UK economy’s long haul out of recession would last for at least a further two years. But banks thrive in a recession anyway, don’t they? Er, no actually, with news this week that Barclays has reported a £47m loss for the third quarter of this year, compared to a £2.4bn profit for the same period last year. Ouch.

Being fined £290m for manipulating crucial interest rates certainly didn’t help – and neither will the news this week that the bank is to be fined a further £270m for rigging US energy prices.

British institutions have also had a hard week. Hot on the heels of the planned closure of plants of car manufacturer Ford last week, comes news that Branston Pickle is to be sold to Japanese company Mizkan in a £92.5m deal. Whether pickle jars that play the national anthem are a thing of the past remains to be seen.

On the high street, the expected demise of electrical chain, Comet, was confirmed this week with news it is to go into administration putting 6,000 jobs at risk. In a bizarre coincidence, John Browett, the former Dixons boss, has been axed as Apple’s retail chief having only joined in April. Whispers coming out of the Californian company’s fortress is that store staff didn’t like his emphasis on profits over service, which is just what Comet needs right now.

Could Apple’s loss be Comet’s gain? Stranger things have happened.

2. Education – New Labour to free labour for Tony Blair

Although it’s half term, education has stayed high on the news agenda, with the chairman of the Independent Commission on Fees, Will Hutton, warning that a further fall in university applications next year would be ‘very worrying’. It could be argued universities are already worried, taking into account two degree courses announced this week.

In Salford, Peter Kay launched the university’s first-ever degree in comedy, while The Guardian reported popularity with students taking degrees in modern music. Surely the odds on a degree in partying and watching Countdown launching soon have just shortened.

It’s not all about going to university though. At an AAT-hosted round table event to discuss employer attitudes towards skills, the issue of whether employers are failing to appreciate the positive aspects of young employees – such as technology and social media skills – was debated.

It’s a debate Tony Blair could have done with sitting in on. News broke this week that his office could face investigation over its use of unpaid interns. It was news which prompted an instant u-turn from the multi-millionaire ex-Prime Minister. Less New Labour and more free labour, eh Tony?

3. Tax – ‘tis the season to be…sober

Ah, tax – the news subject that just keeps on giving. Tax avoidance is slowly creeping away from the front pages, but not without a final kick from Labour who has finally spotted a hot topic (four weeks after everyone else). Labour MP Helen Goodman has criticised Google, Facebook and Twitter’s lack of social responsibility, calling for them to help fund anti-cyberbullying measures.

In bad news for bookshops, it was reported that VAT levied on e-books may be dropped by the government if a legal challenge by law firm Berwin Leighton Paisner proves successful. Tablets and e-readers will surely top many Christmas lists at that news.

It is only a month or so until George Osborne’s Autumn Statement on 5 December, and the armchair Chancellors are already circling. CIPFA has waded in, warning the Chancellor that he needs to place emphasis on stimulating growth, such as tax cuts or private sector investment, come December.

Meanwhile one of George’s cash cows – alcohol duty – has come under the spotlight as we head into the lucrative Christmas party season. This week there have been calls for the government’s beer tax ‘escalator’ to be scrapped. Under the annual rise, beer costs rise by 2% plus inflation meaning the price of a pint in the UK rises by between 5p and 10p each year.

It is something which has got the Campaign for Real Ale (CAMRA) hyperventilating through its beards, with concern over the number of pub closures brought about by rising costs. That, coupled with an impending global wine shortage, means this year’s festive period looks like it will be drier than usual. Cheers!

4. USA – Superstorm Sandy: too good an opportunity for retailers

All eyes have turned to America this week, and not to monitor the last throes of a tightly-fought Presidential election. Instead it was to watch the impact Superstorm Sandy had on the east coast.

The effect was devastating, with a record storm swell of four metres recorded in New York. It was an event even the US Presidential candidates daren’t use for political gain, with both Obama and Romney rightly abandoning the campaign trail. It’s a shame that some US retailers couldn’t show the same restraint, despite the lure of a seemingly irresistible marketing angle so close to the profitable festive period.

Leading clothing retailer American Apparel sent an email to consumers about a 20 per cent off sale ‘in case you’re bored by the storm’, while Urban Outfitters sent out an email alert containing the subject line: ‘This storm blows (but guess what doesn’t)…’ The offer inside touted free shipping. Gap, meanwhile, checked in at Foursquare to the ‘Frankenstorm Apocalypse,’ touting plans to do ‘lots of Gap.com shop.’ Just as well these storms only come round once in a generation.

5. And finally – Superstorm Sandy remains

As always, the ‘and finally’ story was a tough call. Highly commended efforts include news that a prowler at Tom Cruise’s house was hit by a stun gun fired by a security guard. The offender? Not a stalker, but the actor’s drunk neighbour who entered the property by mistake.

It is only fitting, though, that a story borne out of Superstorm Sandy should take top spot. Rather fittingly for a storm that struck the same week as Halloween comes the macabre news that bones from a centuries-old human body were unearthed by a giant oak tree toppled by Superstorm Sandy in New Haven, Connecticut. The resulting news article is like a scene from CSI.

Only in America, as they say.

Steven Perryman is AAT’s Editorial Manager

Understanding HMRC’s new tax taskforces

HMRC’s latest crackdown on tax evasion puts all businesses within the focus of sector specific taskforces. It’s a bold new approach, as Gary Brothers, National Director of Tax Investigations and Employer Solutions at Mazars, explains ahead of AAT’s HMRC Investigations CPD mastercourse in Newcastle on 24 November.

Are you, or is one of your clients, a lawyer? A grocer? A motor trader?

If so you may be affected by HMRC’s new approach to investigations, the sector specific taskforce and they aren’t the only sectors due to be affected.

The taskforces are part of HMRC’s main and recent focus to tackle tax evasion by encouraging disclosures of undeclared income in specific business sectors.

Sectors so far targeted under HMRC’s taskforces have included:

  • the Tax Health Plan for doctors and dentists in 2010
  • private tuition professionals in 2011
  • the Plumbers’ Tax Safe Plan in 2011 for tradespeople.

This year, meanwhile, market traders, taxi firms, property investors and restaurant owners have found themselves under HMRC’s gaze.

HMRC’s message so far has been clear: failure to disclose tax irregularities under the numerous disclosure routes can result in prosecution in the most serious of cases.

The recent criminal prosecution of a plumber who failed to disclose earnings under the Plumbers’ Tax Safe Plan supports the message that HMRC fully intends to exercise their powers of prosecution, and is a stark warning to those in future who try to fly under HMRC’s ever-increasing radar.

HMRC have published details of the sectors that they will be targeting in future, and from which £19.5m of unpaid tax is likely to be recovered:

  • The legal profession
  • Grocery and retail
  • Hair and beauty
  • Restaurants
  • The motor trade

These taskforces are both trade- and location-specific, and it should be assumed that HMRC have researched thoroughly where there are likely to be cases of non-disclosure.

Gary Brothers is a tax specialist at Mazars, one of the UK’s leading accounting firms. He’s running an AAT CPD mastercourse on HMRC investigations in Newcastle on Saturday 24 November 2012.

Book your place at AAT’s HMRC investigations CPD mastercourse