Accounting bodies write to Chancellor over creaking HMRC

A public letter from ten organisations says resourcing HMRC must be a top priority in the budget

This week AAT is leading a clarion call to Jeremy Hunt to address what is an increasingly serious issue around the funding of HMRC.

Following months of conversations with other professional bodies, and reflecting on direct feedback we have received from members, we are sending an open letter to the Chancellor. Signed by the leaders of ten accounting and taxation bodies, the letter makes it clear that unless government makes a serious effort to find extra funding, HMRC simply cannot deliver on its central remit: to collect the right level of tax revenue to support the country’s economic aspirations.

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Accounting bodies join forces

The letter is supported by ICAEW, ACCA, CIMA, CIOT, ICAS, CIPP, ATT, ICB, STEP as well as AAT, which together represent hundreds of thousands of professional accountants and tax practitioners supporting UK businesses.

We make a strong case that service levels are falling to dangerous levels: ‘Businesses claiming repayments and reliefs are frequently waiting upwards of six months, straining cashflow,’ the letter says.

‘Time spent waiting on phone lines and sending chasing letters creates additional compliance costs that our members typically bear rather than pass on to their frustrated clients, but it is also an added cost for HMRC and ultimately, taxpayers.’

Impact on public services

There is also a huge impact on UK plc – and especially our hard-pressed public services –   as we point out in the letter: ‘£42 billion in taxes have not been collected – more than double the amount pre-pandemic and the equivalent of paying the annual wages of three quarters of staff in the NHS.’

And while it’s clear there are many serious structural reasons for this, it would be wrong to ignore the impact of smaller businesses in improving tax compliance and collection.

Individually, the amounts taken from small businesses may be small, but they add up to a significant total. And the picture of compliance in this sector is a worrying one. 

The annual Measuring Tax Gaps report shows that £5 of every £10 in the tax gap can be traced to smaller businesses – a stark illustration of the impact of the sector on the UK’s tax take.

Unregulated accountants

Both HMRC and small businesses need the support of efficient, competent accounting professionals to support them. Do businesses really want to be on the phone to HMRC for hours unnecessarily because of incomplete returns? And does HMRC really want mistakes and under payment of tax? Yet, as our letter notes:

“More than £9 billion of the tax gap is comprised of taxpayer error or failure to take reasonable care, and a third of tax agents do not belong to professional bodies. Responsible businesses should always ensure that their accountants and tax agents are members of a professional body which has strong codes of ethics and practice.”

This once again highlights the need for all accountants to be accountable, as AAT has stressed continually with its Accountable campaign. But still we are waiting for regulation to protect both the public and the exchequer.

HMRC presses for greater digitisation

HMRC’s shortcomings were aired widely at its recent stakeholders’ conference, an event which brings together senior leaders at the Revenue with those on the front line.

HMRC didn’t hide from its difficulties. But it did suggest it wants to more help from businesses to support efficiency, namely by adopting digital working as soon as possible.

Making Tax Digital has been delayed until 2026 to help businesses, but HMRC clearly wants to see progress before the mandatory deadline. How would it look, the argument runs, for HMRC to ask the Chancellor for more money to support businesses that could be digital, but choose not to be?

Digitisation can’t be a condition

We have been supportive of the government’s aims with digitisation, and have fed into consultations at every step of the way. That’s for two reasons: firstly, we recognise that the general direction of travel is already set towards digital; and second, we must recognise that funding a broken system simply bakes inefficiency into the system.

But while greater digital adoption is desirable, it can’t be made a precondition for dealing with HMRC’s own performance. The Chancellor must surely see that refusing to fix a system that is near breaking point because other organisations are not efficient would make little sense.

The Chancellor can now be in no doubt as to what the expectations of the accounting and tax profession are. On March 15 he has the chance to truly demonstrate his understanding of the issue and his commitment to tackling it.

Potential R&D tax reliefs put SMEs at risk

The Treasury is edging towards merging R&D schemes – what does that mean for SMEs and accounting?

Last week saw the latest episode in the ongoing debate around the UK’s regime of R&D tax reliefs. One of the knottiest issues to resolve is whether to continue with separate schemes for large businesses and SMEs. There are arguments on both sides but there are legitimate concerns that merging the schemes will make it harder for smaller businesses to access the reliefs they’re entitled to. 

So what happened? The House of Lords sub-committee on the Finance Bill issued its report into the state of play of the UK’s R&D support system. It looked at a range of issues: the definition of what is – and isn’t – R&D, how the regime is designed and administered, how well understood the scheme is and the level of abuse and fraud.  

The Committee’s report will form part of the ongoing Treasury consultation into the future of the R&D relief scheme in the UK. It drew on the input of a range of stakeholders with AAT taking a leading role in giving a front-line view of how the profession engages with R&D reliefs.  

In my evidence to the committee I explained how AAT’s input was based around protecting consumers and encouraging HMRC to provide a greater level of detail and clarity to the purpose, process and guidance of R&D tax relief.

The debate

Under the current regime, SMEs can claim an additional tax deduction of 130% of qualifying R&D expenditure on top of the normal 100% deduction. Meanwhile, larger firms are covered by the Research and Development Expenditure Credit (RDEC) which provides relief by way of a credit, rather than as an additional tax deduction. 

The clarity of a single scheme is appealing to some, especially as it relates to cutting misuse. The current system is vulnerable to abuse; as the committee chair Lord Hurley pointed out, “Fraud and error are costing the taxpayer over £450 million each year.”  

That represents 4.5% of the total cost of R&D relief, an increase on HMRC’s estimate of 3.6% in each of the preceding two years. Crucially, the Revenue reported that the majority of fraud and error emanated from the SME scheme. 

On the other side, there are those that believe the complexity of what R&D is and how it relates to different businesses demands a more nuanced approach. Some fear merging all R&D relief will make it more difficult for smaller businesses to access the reliefs to which they are entitled.  

They argue such a change could risk the UK falling further behind in the global race to build an innovative economy for the coming decades. Certainly when we look how other countries – in Europe, Asia and the US especially – support their companies to invest in R&D, the urgency becomes clear.

Making our voices heard

Reading between the lines, it appears that the Treasury is erring towards merging the schemes under one umbrella. Given that, it’s imperative that the accounting profession gets involved in the discussion.  

What do accountants need from a reformed R&D relief system? What works in the current framework, and what needs to change? How are businesses using it, and what do they need in order to get the best out of the system?  

As with any significant regulatory change, it’s not just about the destination, but also the journey: getting the transition right is crucial to success. As we told the committee at the time, designing a transition that allows enough time for businesses – and accountants – to prepare for the change will be vital.  

This remains a significant issue for all businesses – our job now is to shape the direction of travel to ensure whatever emerges from the process is right for accountants, their clients and the UK’s economic future. 

That’s why we are calling on out members to speak up. The committee report draws heavily on our input, proof that there is willingness among regulators to listen to constructive feedback and input. As the Treasury consultation gathers pace, we are determined to ensure that the voice of the profession continues to be heard.

If you would like to share your views and feed in to AAT’s response to the consultation, please contact [email protected].

How accountants and bookkeepers can help prepare their clients for the recession

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As a recession sweeps across the UK, businesses up and down the country will be turning to their trusted accountants and bookkeepers for financial guidance and tailored advice.

It’s a rocky road ahead, but your accounting practice is probably more prepared than you think.

The kinds of challenges businesses deal with during a recession are not dissimilar to those faced at the height of the pandemic. And both practices and businesses will have developed the resilience it takes to withstand an unstable economy.

Many practices have embraced new technology as the Making Tax Digital rollout continues. With those tools in place, accountants and bookkeepers have been able to streamline their operations and focus on new services.

With a recession on the horizon, your clients will need you more than ever. But the kind of help they need could look quite different from what you’re used to providing.

Let’s take a look at how you can help prepare your clients for the months ahead and adapt your services to meet their needs.

Run the reports

You won’t need a crystal ball to help your clients plan for the future. Forecasting, scenario planning, and measuring profitability will do the trick.

The first thing your clients will need is a clear picture of what they’re spending and what they’re earning. Work with your clients to audit existing expenses, and identify areas where they could save money. It’s important to remember that recessions don’t last forever – so make sure you’re cutting back on things your business can function healthily without.

Your clients will also need support with forecasting and financial planning. Producing a cash flow forecast can be incredibly useful in times of trouble, and your clients will appreciate having a view of what the next few months might hold.

It’s difficult to know how a business will fare during a recession, but you can give your clients more insight by running a few different scenarios with them. Similar to cash flow planning, this will help them see how resilient their financial standpoint is.

You’ll want to help them keep an eye on profit and profit margin, too. For small businesses, it can be tempting to absorb rising costs to keep prices low. But they can only afford to do this for so long. Show clients their profit and profit margin reports, so they can make informed pricing decisions.

If your clients are already using cloud-based accounting software, make sure they’re aware of the reporting features available to them. Recessions force us to be resourceful, so it’s a good time to make the most of what you already have.

And once you’ve assessed their financial standpoint from all angles, encourage your clients to build a buffer. Cash flow forecasting and profitability reports will be useful here; you can use them to help clients figure out how much they need to save.

According to Investec, 43% of UK businesses plan to lean heavily on their savings during the first half of 2023. The sooner your clients get started on their financial planning, the more likely they’ll be able to withstand the storms. 

Streamline and save with the right tools

Investing in new technology might be the furthest thing from your – and your client’s – mind. But it could save you a small fortune in the long run.

With a fast-changing economic environment, your clients must have a live view of their finances. It’s also important to remember that compliance obligations remain – even if everything else feels like it’s changing.

Cloud-based accounting software makes it simple to see the financial health of a business at a glance. Some software packages offer integrations, too, so you can help clients gain deeper insight into their finances with inventory, reporting, and analytics applications.

Xero data shows that invoices aren’t paid as quickly during a recession. If your clients are invoicing with cloud-based software, advise them to activate online payments so their clients can pay at the touch of a button. Suggest automating late payment follow-ups, too, so clients can stay on top of who owes what.

Software can also help clients limit spending and save on resources in other areas. For instance, project management tools and payroll functions can make vital business operations less human resource dependent.

Provide a fresh perspective

Your clients will need your expertise on side for the challenges up ahead. They’ll likely be looking for more advisory support than day-to-day admin, and you could be having lots of different conversations with your client base.

That’s why it’s essential practices provide a variety of ways to access support. For example, running a few evening sessions on financial resilience or hosting a monthly drop-in where clients can stop by to get their questions answered individually.

Some clients might feel uncomfortable about sharing their financial struggles. In these cases, one-to-one conversations where they can provide a listening ear, an empathetic approach, and proactive advisory will help your clients feel more confident about weathering the storm.

If you’re not yet a Xero partner, visit our Xero partner programme where you can find out more about becoming a partner and join over 200,000 accountants and bookkeepers using Xero in their practice. Get the tools and resources you need to succeed.

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Can late payment reforms save small firms from ruin?

Holding larger companies accountable is a good start, but the PPC must be made mandatory to have an effect.

The Government is considering late payment reforms to ensure large firms pay their suppliers on time, protecting smaller businesses.

Late payments cause significant problems for suppliers and small businesses, from cash flow issues and associated additional costs, to spending time and resources on chasing payments. They’re a major factor in company insolvency.

Official government statistics show that over £23 billion in outstanding invoices is still owed to small businesses.

Similar late payment reforms were announced back in 2021 to help tackle this, which included strengthening the Prompt Payment Code (PPC) and reducing required payment period from 60 days to 30 days – but only for large businesses who sign up to PPC.

Two years on, and a new round of reforms are under consultation, which will end in April. Writing in the latest government consultation, Payment and Cashflow Review, Kevin Hollinrake MP, Minister for Enterprise, Markets and Small Business said the late payment problem ‘cannot entirely be addressed’ by legislation alone: culture change in payment practices is also needed.

Currently, signing up to the PPC is entirely voluntary and requires businesses to report on the proportion of payments made in 30 days or fewer, the proportion of payments made between 31 and 60 days and payments made in 61 days or more.

The new plans being considered include:

  • implementing mandatory reporting of payment disclosures of large firms which have already signed up to PPC
  • increasing accountability of CEOs and FDs to meet 30-day payment rule
  • extending the ‘sunset clause’ deadline for commercial debt repayment laws beyond April 2024 to provided continued protection for small businesses
  • investigating the possibility of technology and software ensuring faster payments
  • investigating how banks and lenders can help small businesses with cash flow issues.

So, do accountants think the proposed reforms go far enough?

Reforms will help once embedded within organisations – but careful monitoring will be needed

Todd Davison, Chartered Accountant and MD, Purbeck Personal Guarantee Insurance

We’ve had a number of customers who have faced financial difficulty as a result of late payments – particularly in the construction sector where they are sub-contracting or providing consultancy/engineering services to a main contractor.

Some clients have been dealing with late payments by accessing financing facilities such as invoice finance/factoring to help improve cash flow. There is an obvious financial cost in doing so, but it enables almost instant access to cash. Others are engaging with their supply chains to understand timings for payments and to determine if there are any larger/bigger contagion issues. Many of our clients are also undertaking careful financial planning/forecasting and stress testing to make sure the business has enough of a liquidity buffer to withstand late payments.

The reforms are therefore a good starting point and help raise awareness of the issues associated with late payments in the SME space. Making senior management more accountable is a good thing but it needs close monitoring for how effective it will be.

Overall, once the reforms become embedded with supply chains and cultures change, I am optimistic the reforms will have an impact.

Verdict: Small businesses have faced financial difficulty due to late payments. The reforms, once embedded, will help address the issue.

If PPC itself is not mandatory, there will be few incentives for larger firms to comply

Jamie Skelding, Director, Prime Accountants Group

Only 3,000 large companies have signed up to be part of the PPC so far. Of those, 95% of their payments need to adhere to the 30-day rule, leaving five percent unaccountable. It may sound small, but this can equate to significant financial hardship for small businesses.

So while the new reforms seem good in principle, by not making PPC mandatory, companies can continue to choose the 60-day payment deadline with few repercussions.

Cash flow is absolutely vital for small businesses, it’s the fuel in the tank that keeps them up and running. Currently, clients are managing late payments by deferring their own debts, further exacerbating the issue.

The reforms also look to be a ‘name and shame’ process for the non-compliant companies and this could be a great thing for accountability towards the CEOs and finance directors.

Yet from experience, initiatives such as these are slow to be policed, with no real guarantee to how long an investigation will take, should a company be providing late payments.

Verdict: Without making PPC mandatory, there is no incentive for companies to aim for a 30-day payment deadline.

Big companies need to understand the importance of prompt payment

Joanne Thorne, Technical Compliance Manager, SJD Accountancy

High inflation and the challenges caused by the cost of living have left many small businesses in a vulnerable position. Late payments are making things worse, often impacting cash flow and obstructing further growth.

Small businesses will be looking to take on as much work as possible at the moment. But they shouldn’t be forced to accept longer payment terms, which will impact their cash flow and could impact the future of their businesses.

Currently, small businesses are forced to chase up late payments, but many are considered too small to make significant waves or create issues in the future.

Signing up to the PPC has offered transparency around how promptly companies pay small businesses. However, the voluntary nature of the PPC means it does little to address slow payments by companies. It is still a helpful indicator of ethical companies that are committed to working with small businesses and paying on time, though.

The proposed reforms seem to be once again based around improving the visibility of companies’ status as prompt payers (or not). Ultimately, if a business doesn’t have the money to pay a supplier, the fact that they are part of a code is unlikely to have much impact, especially if the consequences of late payments are undefined or unclear.

For me, there is much to be done to ensure all companies understand the importance of prompt payments and also face some accountability and consequence for delaying payment without reasonable excuse.

Verdict: Big companies need to understand the importance of prompt payment, and face accountability and consequences for late payments.

The AAT award winners making a real world difference

The first-ever AAT Impact Awards highlight how the AAT community is making a big difference.

We are proud to celebrate the contributions of our first AAT Impact Award winners. The awards show how the students, members and training organisations are working with AAT to make a real world difference. And they are a perfect illustration of what we hope to achieve with our new strategy to 2030.

AAT President Christina Earls (pictured above with prize-winners and runners-up at AAT’s head office) comments:

“We’re celebrating our community’s achievements through the first ever AAT Impact Awards. These awards exemplify how the AAT community adds value, creates impact, and delivers results. I’m delighted to celebrate the achievements of the unsung heroes in our community and congratulate everyone nominated for an award.” 

The winners were announced during the online launch of the 2030 strategy, watched in over thirty countries.

The awards show the AAT community is already making a real world difference. And the new strategy will set us on a course to stay relevant for the coming decade. It will also boost the profile of accounting technicians worldwide.

“Our winners show how AAT members are real world ready, and we are proud to show their successes. The new strategy AAT has unveiled will ensure members remain highly relevant well into the future.”

We’re grateful for their dedication and enthusiasm of all who entered. Mark Clayton travelled all the way from China, braving international travel and domestic rail strikes to share his story with us. Winners such as he and Sam Woon have a sense of purpose that will play a big role in accountants’ lives in future.

And the winners are…

Excellence Award

For an individual who’s been hugely successful in their career with a demonstrable impact on their business.

Mark Clayton FMAAT embodies many of the characteristics AAT is looking to cultivate through its relaunch, having made a major impact on his business and done so responsibly. Based in Guangdong, China, Clayton joined manufacturing and sourcing company C2W in 2007, when it was in its infancy. Since then, it has grown from a $650,000 (£542,000) to a $21m business. “I had to build the finance function from scratch.” Clayton explains. “The knowledge AAT gave me enabled me to build all that. Once that was built, we could really focus on growing the company and where we could utilise the cash we had.”

“Without people helping me, there’s no chance I’d be where I am.” In the spirit of helping others, Clayton has also established an NGO, which helps children living with autism and underprivileged children in the region. “I’ve always wanted to give back to the community I live in,” Clayton explains. “AAT underpinned the ethical side of it, and that allowed people to trust what we were doing.”  

“Get that social purpose. Find out what you want to do to help others, and that will help you to grow yourself too.”

One to Watch Award

For an early-career individual already making an outstanding contribution to their workplace and showing exceptional progress.

Adrienne Davis‘s talent for teaching was first noted by tutors within weeks of her starting AAT Level 2 at Doncaster College, when she helped her fellow students. “Whenever I saw people struggling, I’d sit next to them and give help when they needed it,” Davis remembers. Her support extended outside of the classroom too, with Davis organising study dates after college. It wasn’t long before Davis was invited to work as a teaching assistant every Wednesday. “You can see when someone clicks on a topic, it’s almost like they light up. If I can help someone decide to be an accountant, that’s incredible.”

Today, Davis is studying AAT Level 3 alongside her job handling the books for two companies in Doncaster. She’s also still on-hand to help other students, either in the classroom or on the other end of a WhatsApp or Teams call.

Social Impact Award

For an organisation that has helped drive social mobility.

RSM UK won for facilitating access to the accountancy profession. The mid-tier accounting firm has long been a champion of social mobility and inclusivity. Its in-house apprenticeship schemes are recognised as among the best in the UK, while CEO Rob Donaldson started his career as an AAT school-leaver.

In recent years, they’ve underscored this reputation by offering talented students work experience through the 10,000 Black Interns scheme, as well as unlocking the potential of their LGBTQ+ and disabled workforce via the Stonewall Diversity Champions and Disability Confident programmes. RSM also works with local schools, which spans everything from “organising careers events and skills workshops to helping with CV writing, interviews and mock assessments” according to Helen Bloodworth, RSM’s senior manager, professional qualifications. “Our apprentices mean so much to us, so it’s great to be in the position where we can hopefully get that recognition and therefore reach more apprentices in future.”

Triumph Award

For someone who has overcome challenges and obstacles to begin their AAT journey, demonstrating resilience along the way.

Joshua Wilson MAAT AATQB won for persisting in his studies despite devastating personal circumstances. Joshua lost his mother to cancer when he was 13 and his father to Covid last year, leaving him to care for himself and his younger brother. He managed to find housing for them both, take care of his father’s funeral arrangements and also become fully qualified just months after his father passed away – all while managing Borderline Personality Disorder and Attention Deficit and Hyperactivity Disorder.

“Wanting to be an accountant like my father was enough to keep me going and never stop. I had to deal with the funeral, housing me and my brother as well as studying. It was the hardest challenge I’ve ever had in my life, but I’m now qualified Level 4.” Now working as an assistant management accountant for Veolia, Wilson has ambitions to become a forensic accountant. He’s doing his ACCA qualification and plans to go on to do a master’s in accounting. 

Inspiration Award

For someone who’s inspired others to level up their careers, going beyond their remit with passion and dedication, and keeping the profession relevant and high-standard.

Eve Jones FMAAT Life Member works with AAT’s Birmingham Branch and Birmingham Metropolitan College, Sutton Coldfield to support and inspire her students. Jones calls on her language skills (she speaks five in all) and business acumen, which served her so well in her career. This includes serving as company director for a subsidiary of Toyota, initially in France and later the UK. She was heavily involved in setting up and running the business, from recruitment to dealing with government and local officials, and locating premises and starting production.

“I fell in love with AAT – I found my path with AAT, and I want to help others find their own way,” explains Jones. “I have classrooms of people who left schooling 10 years ago. AAT helps them to regain that confidence and it’s so wonderful to see.” Plus, she is “very fervent about AAT because it provides a path that nowhere else does”.

Global Champion Award

For an organisation that has helped widen AAT’s impact and driven commitment to high standards within the profession across borders.

Sam Woon won this award through his incredible work for System & Skills Training Concept (SSTC), driving professional standards in Malaysia. The training provider has helped countless people pursue careers in accounting, which may not have been available to them because of their race, economic background or disability.

“In Malaysia, you have to spend a lot of money to get a good quality education, and people from poorer backgrounds or minority races can’t get much funding from the government to support their studies,” explains Woon. To help them, SSTC has lower fees than other training providers and has established a network of businesses to employ AAT graduates on wages higher than the minimum salary. Woon and his team also support autistic and deaf students entering the industry. 

Woon is also keen to promote AAT’s code of ethics in a country that ranks 61st on Transparency International’s Corruption Perceptions Index. “Malaysia has a lot of bribery and corruption,” he says. “AAT opens our students’ minds to these issues. The more accountants in Malaysia who are aware of ethics, principles and money laundering is better for the national economy.” 

Real world ready: AAT’s strategy to 2030

The award-winners were announced at our AAT Real world ready premier event where AAT CEO, Sarah Beale, introduced the exciting plans for our future and our way forward to 2030.

Our mission is to make it possible for more people to experience the opportunities a career in finance brings, through our accessible qualifications, continued professional development programme and the supportive AAT community.

From retail to luxury fashion with AAT

While working in fashion retail, Rasa Adomaitytė decided to follow a career path in finance. Since qualifying with AAT, she has remained working in the fashion industry, stepping up into her current role with an online fashion retail business. 

Rasa Adomaitytė was introduced to AAT by her store manager while she was working in a retail store as a head cashier. After completing her AAT studies, her retail background, along with her AAT qualification, helped work her way up to her current role as a financial accountant for an online fashion retail business, Braveheart International Limited. “I used to work in a retail store as a head cashier,” Rasa explains.  

“I was introduced to AAT by my store manager – at that time, one of her friends had completed AAT Level 3 and got his first job in accounting as a credit controller. After learning more about AAT, I felt that it might be the right career path for me. Not long after that, I signed up for AAT Level 2.” 

Rasa noticed that she was finding it difficult to study during the warmer months – when the weather was nice, being stuck indoors studying was not so appealing. 

“I studied harder during autumn and winter, making sure that I finished one of the AAT levels before spring,” Rasa explains. “Then I did not start studying again until September. That worked well for me. I took the same studying approach for all three AAT levels.” 

After completing AAT Level 2, Rasa got her first job in accounting as a sales ledger clerk. 

Getting started in the industry

Rasa worked for more than a year as an accounts assistant and eventually completed AAT Level 4. 

“It’s a long journey, but it’s so worth it,” she says. “Don’t think about how much you have left to do, just take it one exam at a time – and be consistent with your studies.” 

She then decided to look for a new job and soon accepted an accounts assistant role with well-known online luxury retailer Net-a-Porter. 

“It was an amazing experience,” she says. “I worked in a very fast-paced environment with constant changes. My main responsibilities were filing various tax returns and I was also involved in a number of other projects. I was very fortunate because the company offered me study support, so I started to study ACCA.” 

Not long after starting her new accounts assistant role, Rasa was offered a junior accountant role, which she accepted. However, she didn’t stay long in this position, as she was contacted by a manager she previously worked with and was offered her current financial accountant role. 

“As a start-up company, our finance department is very small,” she explains. “I look after the receivables side, various VAT returns, fixed assets, prepayments, and other month-end reporting tasks. I am also involved in various ongoing projects. Because we’re a start-up company, many internal controls need to be implemented so that everything runs smoothly, and all tasks are completed on time. I really enjoy solving problems, making changes, and seeing positive results.” 

With just four exams to go, Rasa’s next goal is to complete ACCA. After qualifying, she then hopes to progress further in her career. 

Rasa’s advice 

Thinking about an accounting role in the fashion industry? Financial accountant Rasa Adomaitytė recommends sharpening your skills in these areas: 

  • Critical thinking: “If I have any doubt, I always double-check. This has helped me to avoid many costly mistakes.” 
  • Analysing data: “You need to be able to analyse data easily, form a correct opinion and make the right decisions.” 
  • Time management: “I always update and track my to-do list, prioritising tasks and working hard to make sure that deadlines are achieved on time.” 
  • Communication skills and attitude: “I believe that good communication and showing respect to your co-workers defines at least 50% of your success in an accounting career.” 

“When I worked as a sales ledger clerk, I was always interested in learning more,” she says. “Whenever I had spare time, I spent it with the accounts assistant and he introduced me to receivables, payables reconciliation, accruals, prepayments, etc. After spending seven months in the sales ledger clerk role, my colleague resigned and I was offered his position as accounts assistant. This was my first step up in my accounting career.” 

Braveheart International Limited 

Founded in 2020, Braveheart International Limited is an online fashion retail company based in London. Braveheart International Limited owns sustainable contemporary women’s fashion label, Align (aligne.co) and multi-brand fashion retail platform, The Founded (thefounded.com). 

Further reading:

Acing the AAT exams: The ultimate guide to successful studying!

This content is brought to you by Learnsignal.

Learn how accounting technicians pass their AAT exams every year.

In this article, we’ll provide you with an ultimate guide to acing the AAT exams – what the AAT exams are, the benefits of acing them, tips and strategies on how to prepare for the exams, and more. Let’s dive in!

Introduction to the AAT Exams

The AAT (Association of Accounting Technicians) exams are professional qualifications that can be taken to become a certified accounting technician. These exams are split into two: the Foundation Certificate and Professional Diploma.

The Foundation Certificate is for those who are just starting out in the field of accounting, while the Professional Diploma is for those who already have some experience and knowledge in the subject.

Passing the AAT exams demonstrates to potential employers that you have the necessary skills and knowledge to be a successful accounting technician. It also opens up a world of opportunities for you!

Benefits of Acing the AAT Exams

  • Enhanced career prospects
  • Increased earning potential
  • Professional recognition
  • Improved job security

AAT Exam Structure

The AAT exams are split into two categories: the Foundation Certificate and the Professional Diploma.

The Foundation Certificate consists of four modules: Financial Statements, Costing, Accounting Software and Legislation.

The Professional Diploma consists of three modules: Financial Accounting, Business Taxation and Management Accounting.

Each module is divided into two components: the written exam and the practical exam. The written exam consists of multiple-choice questions (MCQs), while the practical exam consists of practical tasks that require you to demonstrate your understanding of the subject matter.

Tips for Acing the AAT Exams:

  • Understand the exam structure: Knowing the exam structure is essential for acing the AAT exams. Familiarize yourself with the types of questions that will be asked, the time limits and the topics that will be covered.
  • Develop a study plan: A comprehensive study plan is essential for acing the AAT exams. This should include a timeline of when you will study, how much time you will devote to each topic and how you will tackle questions.
  • Practice, practice, practice: Practicing questions is key to acing the AAT exams. This will help you to familiarize yourself with the types of questions that you will face in the exam and give you a better understanding of the subject matter.

Did you know? With Learnsignal’s 24×7 tutor support, you can get one-on-one help to understand difficult concepts and resolve your doubts at any time of the day. Get started today.

Exam Preparation Strategies

  • Set goals: Having realistic goals in place that you can track can help you to stay focused and motivated.
  • Take practice tests: Taking practice tests is a great way to get familiar with the types of questions that you will face in the exam and identify any areas of weakness that you need to work on.
  • Make use of study materials: Books, online courses and videos will help you build a solid foundation of knowledge that you can draw upon when studying for exams.
  • Seek help: If you need assistance with any topics, don’t be afraid to seek help. There is a range of resources available, from online forums to tutors.

Step-by-Step Guide for Acing the AAT Exams

  • Step 1: Familiarize yourself with the exam structure.
  • Step 2: Develop a comprehensive study plan.
  • Step 3: Focus on the key topics.
  • Step 4: Take practice tests.
  • Step 5: Make use of study materials.
  • Step 6: Seek help if needed.
  • Step 7: Take regular breaks.
  • Step 8: Get plenty of rest.
  • Step 9: Put the strategies into practice.
  • Step 10: Revise and review your answers.

How to Manage Stress During the Exam

  • Start preparing early: Starting your preparation early can help to reduce stress levels.
  • Take regular breaks: Regular breaks during your studies can help refresh your mind and reduce stress levels.
  • Get plenty of sleep: Getting adequate sleep before the exam is essential for reducing stress levels.
  • Eat healthily: Eating a balanced diet can help to boost your concentration and reduce stress levels.
  • Practice relaxation techniques: Practicing relaxation techniques such as deep breathing and mindfulness can help to reduce stress levels.

Common Mistakes to Avoid During the Exam

  • Not reading the question properly: Make sure to read the questions carefully and fully understand what is being asked.
  • Not budgeting your time: Allocate enough time for each question and manage your time wisely.
  • Not preparing adequately: Make sure to have a comprehensive study plan in place and give yourself enough time to prepare for the exams.
  • Not focusing on the key topics: Make sure to focus on the key topics that are likely to be covered in the exam.

Resources to Help You Ace the AAT Exams

  • Online courses: There are a range of online courses available that provide comprehensive instruction and are tailored to the specific exam you are taking.
  • Practice tests: This is a great way to get familiar with the types of questions that you will face in the exam.
  • Study guides: These provide a comprehensive overview of the topics covered in the exam. They are a great resource for understanding the syllabus and preparing for the exam.
  • Tutors: If you need assistance with any topics, don’t be afraid to seek help. There are a range of tutors available who can help you to prepare for the exams.

To help you pass your AAT exam, Learnsignal tutors have designed an Exam cheat sheet that will teach you how to make the most of what you have between now and your exam. Get it today for free!

Conclusion

Acing the AAT exams is an important step for those looking to enter the accounting field. By following the tips and strategies in this guide, you can ensure success in your endeavours.

Good luck with your studies, and use the resources available to help you succeed!

Register with Learnsignal today and get access to free study material, discounts and much more.

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How clients are coping as insolvencies reach a 13-year high

Accountants report back on how businesses are faring as prices soar and government support packages close.

Over 20,000 businesses across England and Wales registered for insolvency last year, representing a 30% increase since 2009, the highest number of insolvencies in thirteen years, according to figures from government-backed Insolvency Service agency.

There were 22,109 company insolvencies last year – a 57% increase from 2021. In particular, nearly 6,000 companies registered for insolvency between October and December 2022.

Director advice helpline service Real Business Rescue revealed the top 10 industries with the highest number of companies in significant financial distress in Q4 2022:

  1. Support services – 94,868 companies
  2. Real Estate and Property Services – 86,892 companies
  3. Construction – 77,007 companies
  4. Professional Services – 42,003 companies
  5. Telecommunications and Information Technology – 41,207 companies
  6. General Retailers – 38,068 companies
  7. Health & Education – 31,651 companies
  8. Media – 25,565 companies
  9. Other Manufacturing – 21,943 companies
  10. Bars & Restaurants – 18,905 companies

The rise in insolvencies has been linked to closure of government support packages that were available during the pandemic alongside rising business costs and increased inflation.

So how has this played out on the ground? Have accountants noticed an uptick in the number of clients who are struggling financially or at risk of becoming insolvent? And how is this likely to play out over the long term?

Increasing numbers of clients are choosing to operate at home to reduce risk

Lauren Harvey, Assistant Accounts Manager, The Accountancy Partnership

From what we’ve seen, the cost-of-living crisis has been the biggest cause of these insolvencies. Businesses have been impacted in two ways: business costs have increased while customers have reined in on spending, causing significant reductions in sales.

While some of our clients are certainly concerned, an increasing number are choosing to operate their businesses from home and as a result, exposing themselves to less risk.

We’re finding that hospitality businesses have been hit the hardest. Most concerns have come from clients who run cafes, restaurants and bars. A few have had to close because of this double hit they are taking with increased costs of rent and heating as well as the decreased custom, meaning their sales simply cannot bridge this growing gap.

Verdict: Cost-of-living crisis is biggest cause of concern for clients, many are now operating from home to reduce costs and risk. Hospitality is being hit hardest.

We’ve noticed an increasing number of insolvency enquiries

John Cullen, Business Recovery Partner, Menzies

The number of insolvency enquiries we have been receiving has risen significantly since November, so the latest statistics are not surprising. Between rising interest rates, high inflation and depressed consumer demand, it’s likely that corporate insolvencies will not only remain high but also increase further in Q1 2023 and beyond.

For the hospitality sector, pressures have hit especially hard, with sky-high energy costs and staff shortages conspiring to put many businesses at risk of insolvency. The challenges have rolled into the start of 2023 and, with another recession looming, many businesses in the sector have been taking drastic action to reduce their overheads.

It’s not just the hospitality sector that’s feeling the strain due to lack of labour. One of the reasons we’re seeing an increase in administrations and company voluntary liquidations (CVLs) at the moment is that HMRC is not able to pursue all of its debts as quickly as it would normally, given the number of defaulting companies and its own struggle to recruit staff.

Businesses will need to balance a number of pressure-inducing variables in the months ahead. Further interest rate increases and the reduction of the Government’s Energy Bill Relief Scheme in April will only make things worse. In the meantime, many businesses will be stuck in fire-fighting mode for a while longer.

Verdict: Businesses will experience pressure-inducing variables in the medium to long term and are likely to remain in fire-fighting mode for a while.

Businesses that survived the pandemic are now struggling

Steve Elliot, head of Insolvency and Business Recovery, Monahans

In the South-West, we are witnessing insolvencies on the rise.

It’s a perfect storm; a recession looming coupled with the cost-of-living-crisis means future concerns are driving down consumer spending. Many businesses are facing swelling overheads of energy costs and supplier price increases, with no realistic prospect of passing those increases on to the end customer.

We’re also seeing those who have battled through Covid struggling to maintain momentum. Businesses that survived the pandemic by making use of loans and grants are now considering the prospect of insolvency.

This is partly due to the delayed hangover of Covid. Some face higher tax liabilities due to the timing of grants or need to pay back bounce back and CBILS loans, adding a further squeeze to cash flow.

Small retailers and the hospitality sector are the most likely to struggle. That’s unsurprising considering they tend to operate on low-profit items and rely on high turnover with regular custom. In some cases, the increased energy costs have eaten away the vast majority of profits, and footfall is expected to drop even further.

Construction is also always at risk when recession hits. With raw materials in short supply and their prices rapidly increasing, it’s likely that we will be seeing more construction companies fold in the near future.

Verdict: Companies that managed to survive the pandemic are now struggling due to delayed Covid hangover and higher tax liabilities.

Clients in all sectors are concerned about business failure

Alan Broome, Director, Acumenica Tax and Accounting

We are finding clients in all sectors are becoming increasingly concerned about business failure. It seems that a perfect storm of the Covid hangover, energy prices and the general economic downturn is the main storm.

Much of the Covid relief provided to businesses during lockdown, while very welcome, was only temporary, and now we’re seeing the problems with kicking problems down the road.

Businesses that were given a suspension on paying their VAT and other taxes now have to pay them back, along with maintaining payments on current obligations, and possibly paying back Covid loans. This, coupled with twofold and more increases in energy costs, and less business generally is, unfortunately, making business failure, and liquidation almost unavoidable.

Those businesses in hospitality are most at risk, along with those in the supply chain.

Verdict: Clients in all sectors are concerned about insolvency thanks to Covid hangover, energy prices and global economic downturn.

Clients phone in financial distress, asking for reassurance they’re not the only ones

Jessica Middleton, money expert and founder, Middleton Professional Accounting Services (MPAS UK)

Businesses have just come through one of the toughest periods in economic history. When income is lost for one reason or another, the time taken to recover often matches the time of loss, or worse.

So unfortunately, insolvency is not surprising. Businesses are expected to cover current costs whilst still recovering from losses or debts incurred during Covid. Energy price hikes, tax increases, rising interest rates and more mean businesses are barely breaking even from month to month, or operating at a continuous loss. I have had clients phone me just to get the concern off their chest and the assurance they aren’t the only ones. When debts mount up, money can’t come in quick enough, you only have 24 hours in a day when you need 30, insolvency seems like the way forward just so you can sleep at night.

The sectors I have seen the hardest hit are health and beauty, hospitality and retail. I fear these are a fraction of the industries being backed into a corner feeling like insolvency is their only way out.

Verdict: Businesses are barely breaking even and clients are needing reassurance they’re not alone. Insolvency can feel like the only way out.

HMRC’s resource problems hold back the country

Adam Harper, AAT’s Head of Public Affairs & Public Policy, assesses the causes and remedies for HMRC’s underperformance.

The recent Public Accounts Committee report on HMRC performance paints a stark picture of the strains within the UK tax system.  

Although HMRC collected £731b during 2021-22 – its highest ever tax take – it fails to collect 5% of the tax owed annually. The PAC also notes that HMRC “Only expects to recover around a quarter of the estimated £4.5 billion lost to fraud and error in its COVID-19 support schemes.” 

Staff redeployment hamstrings compliance

Returns from compliance activity have fallen by £9 billion. Measured as a percentage of total revenues, they are a full percentage point lower than the pre-Covid level of 4.2%.

Like many public services, a lack of resources lies at the heart of HMRC’s problems.

The drop in compliance-related revenue arises from decisions to redeploy employees in the compliance team to other priority areas, from Brexit to Covid relief schemes. This led to a 9% reduction in compliance team staff.

As Covid bit, HMRC paused many inquiries into suspected non-compliance, except in cases of potential fraud or criminal activity, closing 29% fewer cases in 2020/21 than in the previous year. 

AAT members suffer the consequences

AAT members are witnessing this state of affairs first-hand. Anecdotally, they report hours spent hanging on the phone to HMRC, ending with an unsatisfactory conclusion in some cases, thanks to poorly trained call centre staff.   

This isn’t likely to improve soon. NAO chief Gareth Davies said, “It is concerning that HMRC’s planning indicates that non-compliance may grow following the pandemic. The next two years are critical, and swift action is likely to be needed to stem potential losses”.  

HMRC admits the problem will take time to solve. Its 2021-22 annual report stated: “The tax debt balance is likely to remain above the pre-pandemic average of 2.4% of tax revenues for some years”. 

Under-resourcing has to be tackled 

The PAC was clear: HMRC simply doesn’t have the level of resources needed to meet current compliance demand and maximise the tax revenue that it recovers from fraud and error.  

With lower funding, service levels are dropping as the Revenue struggles to meet its remit. The impact of that is made clear by the reduction in yield. And while the pandemic was a genuine black swan event, there’s no doubt that HMRC staff and systems were already beginning to show the strain. 

HMRC has a difficult but vital job

HMRC faces a difficult job in the current climate. It plays a huge role in supporting businesses in the UK. Its expertise and dedication are not in doubt, and its responsiveness to the continued crisis has been admirable under the circumstances. But customers’ needs aren’t being met, which is hugely damaging.   

Anger over pay levels amid the cost of living crisis has led HMRC staff to back a strike. Although the ballot failed to meet the necessary 50% turnout threshold, if the vote from 47% of staff is anything to go by, those within the organisation can see it failing to serve its purpose adequately.  

That anger won’t go away: without adequate resourcing, even well-intentioned professionals can only do so much. They need the right tools for the job – including training – to deliver a return on spend.  

A report published in December by the National Audit Office showed the average tax compliance officer generated around £1.1m in tax revenue in the year 2021/22. That had dropped from £1.3m per staff member on average in the five years before the pandemic.

Cutting HMRC resources is a false economy

HMRC staffing levels have dropped from 25,500 to 19,500 in recent years.  At the same time, the UK faces generational challenges: 10% inflation is comfortably above rates in France, the US and Germany, while the IMF recently singled it out as the only G7 economy that won’t grow in the next year.  

With growth forecasts cut, inflation rampant and the cost of living crisis showing no real sign of abatement, AAT says that failing to properly resource HMRC is a false economy.   

If we fail as a country to collect enough tax, yields will inevitably drop, creating a vicious circle of funding shortfalls leading to underinvestment, inefficiency and further reductions in yield. 

Investment needed now  

Investment in a fully functioning and effective tax collection system is clearly needed now. All healthy economies that prioritise tax efficiency commit the right level of funding to it over a sustained period, investing in training, headcount and technology to address the demands of a changing tax base.   

If the UK is serious about its desire to climb out of recession and become a world-leading economy again – and wants to support its businesses, big and small – then it cannot achieve that without a fully functioning tax collection system.  

Return on investment 

Teachers, nurses, doctors and firefighters are all making a compelling case for investment in their services. But HMRC’s business case has an advantage – investment can pay for itself many times over.  

The head of HMRC has disclosed that for every pound spent on customer compliance, £18 is recovered. Giving evidence to the PAC, Chancellor Jeremy Hunt responded: “I hope he maintains that 18:1 ratio. If he can do even better, I will consider giving him even more money.” 

Conclusion  

HMRC has a few weeks to try to persuade the Chancellor it can meet his challenge. Equally, in the budget run-in, the Chancellor needs to be asking himself where else he could find an investment that could give him – and the country – an 18-fold return in a time of financial need.

How I overcame my struggles with the synoptic exam

Goitsemang Mogogi Motatuki, AATQB, enjoyed completing her synoptic exams, but they weren’t easy at first. Here are her tips for success.

Keen to pursue a career in accountancy with the aim of working for a multinational bank as well as running her own business, Botswana-based Goitsemang Mogogi Motatuki decided to study with AAT via distance learning to help her reach her goals.

“I realised that accounting is at the heart of every business and because I want to run my own business one day, I realised I’d need to know how to read and understand financial statements to see if my business was making a profit or a loss, so accountancy was the obvious choice,” she explains.

Motatuki decided to study with AAT because of its internationally recognised and respected reputation – and having asked several CEOs and CFOs about their career journey, she discovered that most of them had studied with AAT.

Applying learning directly

Two years since she first enrolled with AAT, Motatuki (who is currently working towards her Level 4 Certificate) now works as a key account assistant at the Reddy Group of Companies in Botswana and is a fully qualified bookkeeper (AATQB). Working while studying, she says, means she can apply her learning directly to her job and it makes it easier to understand it all.

But it hasn’t all been plain sailing. Motatuki initially struggled with the theoretical, written aspect of the course, as her strengths lay mainly in numbers and figures. This made examinations and assessments particularly hard, especially when longer essay-style answers were required.

Time pressures

“There was so much information you had to write down and very little time in the exam, so I found it very stressful, particularly with ‘explain’ or ‘discuss’ type questions,” she recalls. “I used to wonder if I had written enough or provided the right information, especially for questions carrying 15 marks or more.”

Motatuki overcame this by practicing as many questions as she could, using past papers and additional material provided by AAT, such as flash cards and Green Light tests.

“AAT’s e-learning material and Green Light tests were the best thing ever for me,” she says. “What I found really helpful was once you’ve completed your answer on the test, you’re shown correct formula so you can learn model answers.”

Pursuing career goals

AAT has given Motatuki the confidence to pursue her career goals and she hopes one day to work abroad. “I would love to relocate and explore different countries,” she says. “My achievements with AAT so far have given me so much more confidence and I am really looking forward to seeing what else I can achieve.”

Key takeaways

  • Identify any weaknesses you may have early on in the course, then you’ll have plenty of time to seek out extra help and support if needed.
  • Make use of all AAT’s e-learning material, it’s extremely user-friendly.
  • AAT flash cards with their short, bitesize notes are ideal for exam preparation, too.
  • Practice theoretical, written answers just as much as formulaic number-based ones as both play a key role in all exams.