How to consolidate your learning to memory Posted 04/28/2021 by The content team & filed under Students. If learning is a process for acquiring knowledge or skills, then memory is a means to retrieve that information in the present. This article looks at best practices to consolidate learning to memory. The three stages of memory Encoding is the process whereby information is acquired and transformed for storage. This could be from reading a book, attending a lecture, watching a video, or listening to a podcast.Storage is the retention of information over time. This can be for short periods of time (short-term memory) or longer periods of time (long-term memory). Learning usually involves storing information in long-term memory.Retrieval is the process by which you access this stored information from memory. Being able to recall the relevant information at the right time is a good indicator of successful learning. Optimising the three stages of memory Minimise distracting information in your study environment. Aim to reduce the sights and sounds that will draw your focus away. It helps to have a clear and comfortable setting to study in – set up your chair, desk, and equipment ergonomically and ensure all your study materials are to hand. Your brain will associate this environment with learning and switch to “study mode”.Pace your studies so that they don’t become too overwhelming – for example, follow 50 minutes of study with a 10-minute break. Experiment to find what works best for you.Where possible, aim to get a good night’s sleep, particularly in the days that you’re actively studying. When we sleep, the brain consolidates what it’s learned during the day.Defining the goals that you want to achieve will help you achieve them. Goals can be high level, such as passing a particular exam, but also more immediate, such as the learning objectives you want to address in a defined period. Add dates. Setting goals positions newly acquired information and provides focus.Make full use of the range of study resources available to you. Using a variety of resources ensures you approach the information from different angles to reinforce connections in memory.Make notes while you are learning, as revision bolsters the processing of information from short-term memory to long-term memory. This will not only identify salient information for review, but the act of writing also helps store into memory. Examples of revision aids include flashcards, mnemonics, long-form written responses, question sets, pop quizzes, and practice assessments.Take stock of where you are in your studies to help ensure you are on track. Is your method of study working as well as you thought? Taking a moment to reflect on what you have learnt can bring a perspective that will reinforce retention.Return to subjects you studied earlier to check how well you recall what you have learned. This provides some confidence that information has moved to longer-term memory. Retrieving and practicing reinforces and develops memory.Where possible, tell others what you know. The expression of knowledge is a powerful way of reinforcing it in memory. Communicate with students or tutors, directly or online, to clarify your thinking.Taking care of your physical and mental wellbeing will help manage stressful thinking to optimise your study and exam preparation. You may want to consider mindful practices to help with focus and exam stress. Key takeaways: Learning about memory and optimising the three stages of memory can assist you with your studies.There are a number of techniques that can help you consolidate learning into your long-term memory. Further reading: How to keep what you’ve learned and carry onHow to retain what you’ve learntHow to learn smarter and faster
Top tips for setting achievable goals Posted 04/27/2021 by Marianne Curphey & filed under Students. The last 12 months have been particularly difficult for students who may not have had as much support from peers and tutors as they would normally. Now that organisations are beginning to encourage staff back to the office, how can apprentices and students make the most of the new opportunities? How can they set goals in place for 2021, motivate themselves to get back to study and take exams, and start to consider the next step for their career? Time to boost your workplace learning Regardless of your chosen route into accountancy, you’ll need to acquire both recognised qualifications and relevant work experience within the first few years of your career, says Jo Howell, Recruitment Manager for Accountancy & Financial Services at Cathedral Appointments. During the pandemic, obtaining work experience has been particularly challenging, with those lucky enough to have secured remote placements learning to adapt to a new, virtual world alongside even the most experienced accountants. “Accountancy students should embrace every opportunity for hands-on learning in the workplace, whether that’s an internship or a long-term placement,” she says. “When you feel it is safe to do so, take advantage of the chance to work in an office environment. Not only does this help you to visualise your future career path and build rapport with your socially distanced colleagues, but it also gives them chance to witness your enthusiasm and proactive attitude too.” If you leave a lasting first impression, you will finish the placement with a growing professional network and – if you’ve played your cards right – a potential job opportunity. “Stay in touch with your supervisor, engage with your colleagues on LinkedIn and remember to ask for feedback at the end of your placement,” she says. Setting goals for 2021 As COVID restrictions continue to lift, there’s a real sense of a new beginning – no matter whether you are mid-apprenticeship or halfway through the academic year. “Students and apprentices alike must harness this, carefully considering where they’d like to be in three or four years’ time,” she says. You can then work backwards to lay the stepping stones which will enable you to reach your goals. “Remind yourself why you’re studying. Once you’ve taken your next exam, will you be moving on to a module that you find more fulfilling? Are you excited by the prospect of gaining real-world experience in the industry? The key is to choose a career path that you’re genuinely enthusiastic about. Otherwise, it may be time to reconsider your options.” Upskilling and adapting to a changing industry COVID-19 has shone a spotlight on the areas of accountancy which are the most agile and resilient. Jo Howell says that as a student, it’s wise to consider entering a more stable market, such as a business which primarily operates online or has a growing interest in e-commerce. In this new, virtual world, firms like this are the most likely to thrive. Browse some of the vacancies that accountancy practices are currently advertising. What specific skills are they asking for? By nature, accountancy is a profession that requires impeccable numeracy and analytical skills, but you’ll also need to showcase soft skills – such empathy, communication and customer service – if you are to successfully secure a role. “Keep an eye out for new, technology-based skills too, as Cloud-based systems, data security tools, artificial intelligence and machine learning are all making their way into the world of accountancy,” she says. “A solid grasp on the benefits, potential shortfalls and workings of these advanced systems will be crucial, setting you miles apart from the competition.” Take stock and polish up your CV Liz Sebag-Montefiore, career coach and Director of 10Eighty, says it is a good idea to review the last 12 months to decide what you most enjoyed doing so that you can arrange to do more of the same. At the same time, look at what caused you frustration and irritation to see if you can minimise those aspects of your work. “Think of your future CV – what skills would you like to have on there?” she says. “How do you perform at your best – are there any skills you need to develop and who can help you to do this? Ask for feedback, ask what people like about you and what you do, and then ask what they think you should work on.” When setting goals for 2021 she suggests you make your objectives SMARTER – that is, specific, measurable, achievable, relevant, time bounded, exciting and reviewed. “Write down your goals – all the research shows that if you write down your goals, you’re much more likely to achieve them.” Take two hours a week and devote this time to personal development. It can be work related or personal time, but it should be downtime, when you relax and do something you enjoy. She also recommends that you decide on a skill you are interested in and work out how to develop that skill and spend more time working with that skill. Another idea is to identify someone who looks like you on LinkedIn, someone in a similar job to you, either in the same or a different industry and reach out to them; see if you can arrange to do be a mentor. You could also review your LinkedIn profile, revisit your skills endorsements, make sure they are appropriate and align with what you are telling your network about your plans and aspirations. Ask for endorsements. Getting back to study and taking exams It may seem daunting to try to get back into the exam and study mindset, especially if you have been working from home without any study companions. However, Liz Sebag-Montefiore says that great things can be achieved with small but regular and consistent steps. “How do you build a skyscraper? One block at a time,” she says. “Focus on tasks and the objective will take care of itself. Look at what you’re going to do and how you’ll navigate obstacles and challenges. Think about who can support you?” You should also consider your timescales and build in time every month to do at least one item of professional development work. This will ensure you appreciate as an asset, that you are enhancing your employability. “Remember nothing is more important than your career!” she says. Check whether you need to fill in gaps and draw up a personal plan Learning whilst working is an important part of accountancy training, saysJohn Watkins, Director of Employability at The University of Law. “As a Chartered Accountant who recruited many trainees into the profession to study the AAT I am very aware of the on-the-job support that is such a powerful feature of the journey towards an accounting qualification,” he says. “Whilst I have seen many organisations adapting as well as they can to the demands of home working, including remote supervision, the prospect of some return to the office is very welcome for those at a relatively early stage of their career. “I encourage an early ‘reality check’ for student and supervisor to ascertain where there may be some relative shortcomings and gaps in development – it is nothing to be embarrassed about and, of course, the same check ought to demonstrate that there are some areas which are far more advanced than would normally have been expected. A personal plan with goals and targets for 6-12 months and then 3-5 years can be motivational – workplace milestones as well as exams.” Consider the next step for your career Liz Sebag-Montefiore recommends that you revisit your career plan at regular intervals. If you don’t have one then write a plan for the next 12-18 months. If you do have a plan, then take a good look at how close you are to achieving your objectives and set some targets for the year. Questions to consider include: What’s your long-term career goal?In terms of skills, knowledge and expertise where are you against the very best person?What’s the next step for you that’s suitable as a steppingstone to your long term goal? Spending time taking stock of the last 12 months and making concrete and measurable plans and goals for the coming year will help you adjust to the new ways of working and get your career and studying back on track. Further reading: What to do 24 hours before your assessmentTips to survive your assessmentStudy tips: the best way to work through an assessment
Can the exit from lockdown avoid a tipping point with redundancies? Posted 04/26/2021 by Annie Makoff & filed under Road to Recovery. Early signs suggest that businesses are really benefitting from an ease in lockdown restrictions. But is it enough to avoid a tipping point that will result in mass redundancies? We are two weeks on from the official reopening of non-essential retail, gyms, hairdressers and the outside areas of pubs and restaurants. There are early indications that the UK economy is enjoying a sharp uptick, according to analysts at Barclay’s. AAT wants to hear about responsible businesses! AAT wants to hear about examples of Responsible Business, from diversity and well-being, to ethics and sustainability. Got a great story? Then contact the Content Team! Tell us your story But the Federation of Small Businesses (FSB), despite recording its highest level of business confidence since Autumn 2014, have warned that one in seven small firms are expecting to make redundancies between April and June. Future redundancies could coincide with the winding down of the CJRS scheme which ends in September. There are a few factors which businesses need to take into account: Collective and individual redundancy consultation still needs to be carried out during the pandemic, but can be done remotely. Under new legislation introduced last July, furloughed employees are now entitled to receive statutory redundancy pay based on their normal wages rather than the reduced 80% furlough rate. From 1 December 2020, employers are liable to cover 100% of wages of employees working their notice period and can no longer claim using the CJRS scheme. This means that if an employee is on furlough, their furlough period ends the day before the start of their notice period. Employers cannot use furlough payments to cover redundancy costs. Accountants will need to be on hand to support clients going through redundancies, not just from a transactional, cash management perspective but from an emotional one, too. We spoke to accountants to gain insight into how their clients are faring and how they intend to support them during periods of redundancy. Some redundancies are inevitable because of limited cash reserves Simon Young, founder Aysgarth Chartered AccountantsSome of our clients are having to make redundancies. Recruitment businesses and personal services, such as beauty therapists and so on are struggling. Other sectors have grown and taken on more staff. The clients that are making people redundant are reviewing their costs. They know their income has collapsed, they know what reserves they have and they have to make a forecast of what is likely to happen in the future. These calculations do not have to be complicated, they can be pretty simple. Next steps: We are being a listening ear, engaging clients in a conversation and celebrating with those clients who have seen business continue as normal as well as assisting with previously successful businesses which through no fault of their own, have been destroyed. Verdict: Clients are making redundancies because they’ve reviewed costs and financial forecasting predictions and had to make difficult decisions. Redundancies are usually the last resort. Most businesses are adopting a ‘wait and see’ approach Jessica Garbett, director, Whitefield TaxGenerally, making redundancies is the last resort for businesses, but it is something which businesses are having to consider amongst other options. However, it’s too soon to gauge the actual Covid fallout. Most businesses are developing different financial and operational scenarios for the coming months and years, and then adopting a wait and see strategy. Planning is the key, allied to watching short term cash flow and performance. Next steps: Be a sounding board. It’s not a practising accountants’ role to be directive, but to be a trusted and responsive sounding board with a touch of mentoring. Verdict: Most businesses are adopting a ‘wait and see’ approach. Accountants are ‘key’ in helping businesses make financially-based decisions Andy Carey, partner, McBrides Chartered AccountantsAll clients will be looking to see how their business emerges from the latest (and hopefully last) lockdown. It’s no secret the retail and hospitality sectors have been dealt a substantial blow. However, most businesses have had at least a year with little or no income and may now emerge with a considerable amount of debt. Redundancies are therefore likely to follow as part of a cost-cutting exercise for some. Business owners take their responsibility as an employer very seriously and any redundancy decisions will not be taken lightly. Accountants should be suggesting and prompting in certain areas to assist the management in running the business. They’ve been key in helping business making important decisions based upon ever-changing financial results. As well as offering tailored support, we’ve been providing weekly webinars and factsheets to provide clients with practical ways to navigate through the crisis. These have included: Discussing latest government measures and how they impact businesses.Updating business owners on available loans and grants.Creating a business support community. Next steps: Budgets and cashflow forecasting is a must as many businesses will now be saddled with a proportion of debt. Owners will need to have a clear plan of how the business should emerge from lockdown and address any shortfalls or challenges. Verdict: Accountants have been ‘key’ in supporting businesses with important decisions. Redundancies may happen over the next six months and beyond, so future planning is crucial Paul Reed, owner, Reed & CoNone of our clients have had to make redundancies and instead, have put staff on furlough to prevent this happening. However, depending on the bounce back, redundancies may be inevitable over the next six months. A lot of our clients have taken advantage of the bounce-back loan scheme which has helped with cash flow during a difficult time. Next steps: We are advising our clients to remain calm and make rational decisions when it comes to finances. Plan far out into the future as possible, even if it feels extremely difficult during the current climate. Verdict: Redundancies may happen over the next six months depending on the economy, so it’s important to create long-term financial forecasts to help with future business strategy. Cause for optimism overall, but debt-laden companies will have to make redundancies Matt Portt, founder, Portt & Co A high proportion of our clients have been backed by venture capital funds, so they are well capitalised and focused on sustained long-term growth, which means they are able to absorb short-term shocks such as Covid. In my opinion, we are seeing pent-up demand being released and business confidence returning. We are also seeing businesses authorising expenditure decisions that had previously been on pause due to Covid. But whilst there are reasons for optimism in many cases, there are also a large number of ‘zombie companies’ which have survived Covid by taking on large debt. Often these businesses had very low profitability pre-pandemic and the lack of capital means they are unable to invest and diversify. Sadly, when the time comes to pay back the debt, many will be unable to do so, leading to insolvency and job losses. Next steps: We’re encouraging fast-growth companies to bring forward recruitment drives while there is a greater availability of people who have either been made redundant or treated poorly by their current employer. Verdict: There’s cause for optimism in many cases, but zombie companies unable to pay off Covid-related debt will have to make job losses.
What you should be doing to achieve diversity and equality in your finance team Posted 04/26/2021 by Marianne Curphey & filed under Members. The past twelve months have changed working practices and redefined what we mean as the office. The pandemic has also speeded up digitalisation and challenged companies to rethink working practices. As businesses and practices start to return to work in the physical office, how do you ensure that your practice or company is fully compliant regarding diversity and equal opportunities, and how can you identify areas that need to be improved? AAT wants to hear about responsible business! AAT wants to hear about examples of Responsible Business, from diversity to sustainability. Got a great story? Then contact the Content Team! Tell us your story Rethinking the office environment for all Chris Biggs, Partner at Theta Global Advisors, a consultancy and accounting company, says to ensure people are at their happiest and most productive, employers must be responsive to their employees’ needs for where, when, and how they work. Freedom from the office must also mean freedom to go to the office to account for different experiences, priorities, and conditions. “In our adaptation to working digitally, we have shown that we can work remotely, but this has also highlighted the employers that can effectively engage empathetic leadership skills, really taking into account employee experiences during this difficult time,” he says. How best to create a truly diverse workforce? Many practices are keen to embrace diversity and inclusion and want to attract a wide range of people of different ages, backgrounds, experience and ethnic origins. However, setting hiring quotas alone doesn’t ensure that a company is inclusive, says Suki Sandhu, founder of Audeliss, a global boutique executive search firm. “To ensure your organisation is creating equal access and opportunities for each individual, you need to set goals and targets for diverse talent across the company,” he says. “In setting goals, a company can create a benchmark and remit to fulfil, whether this is in terms of hiring, progression or retention. By setting these goals businesses are ensuring their own accountability.” He believes businesses need to work to ensure that their diverse talent is supported throughout all stages of the business. Measuring and tracking data is one of the most effective ways in which to identify areas that require improvement. In addition, by creating spaces for employees to safely share their own experiences you can gather qualitative data on what your employees expect from your organisation and areas to improve upon. Your business will be able to holistically identify areas of improvement in D&I as a result. “Overcoming bias is key to ensuring that recruitment efforts are inclusive,” he says. “Bias can have a negative impact on the recruitment process and it’s important for businesses to invest in eradicating this, such as through the implementation of recruitment-focused trainings, in order to mitigate their own biases.” Additionally, organisations should ensure that their pool of candidates is diverse from the outset. A key change could be to use a variety of channels to advertise roles (not just the same handful of platforms), and create a blind hiring process, where names, gender, location and other details about candidates are removed. Having a diverse interview panel is also crucial. How can you train your existing staff to implement and support policies around diversity? Suki Sandhu says investing in company-wide training sessions is key as these provide employees with practical tools and the opportunity to contribute to and build an inclusive workplace. “Your teams need to know that these pieces of training are important not just for the business, but for wider society and, of course, their own personal development,” he says. “It’s important for businesses, in particular senior leadership teams, to drive change from the top-down. This should cover consistent communication and fostering an environment that is safe for people to speak freely in.” It is also key to invest in the ongoing education, training and career progression of each individual. “It is the people that drive the success of a business, so making them your priority is crucial,” he says. How can you make your workplace more family-friendly? Working while parenting has always been a balancing act, but the pandemic has led to any existing structures and routines being abandoned. A recent ONS study found that parents were nearly twice as likely to be furloughed (13.6 per cent) as those without children (7.2 per cent). This is because for many parents, working from home during the pandemic has meant longer working hours, limited access to support structures such as child care, school, and homeschooling. Ezgi Verner, People Experience Director, Xero, the global small business platform, says businesses must ensure that family-friendly policies apply to all team members, regardless of their gender or whether or not they are parents. “Promoting a culture in which people feel comfortable using policies without fear of discrimination or retaliation is crucial,” she explains. “This includes informing all employees in an inclusive way and ensuring you aren’t creating a separation between parents and non-parents.” By giving working parents the time and support they need to care for their children, family-friendly workplace policies – like paid parental leave, partner’s leave, keep in touch days and flex-return – helps to reduce the burden on families. “The companies that stand out post-Covid will be the ones that paid attention to how the pandemic affected their employees’ needs and working styles, and then adapted accordingly,” she says. How can you help bring diversity into your practice at entry-level? Award-winning social mobility charity Leadership Through Sport & Business places bright but disadvantaged young people into apprenticeships with top blue-chip companies within digital, tech and finance. CEO Paul Evans says an organisation has to have a vision for great representation across the business that has buy-in at the most senior levels of leadership. “An effective D&I strategy, like most strategies, has to involve colleagues, stakeholders and beneficiaries or customers,” he says. “A starting point is to look at your organisation and ask challenging questions. Do we look the same? Do we come from the same backgrounds – same academic backgrounds, similar socio-economic backgrounds? If you recruit in the same way, in the same places, you get the same talent. But you might be missing out on an amazing, diverse talent pool purely because you don’t advertise in the places where people look.” He says that financial companies can look at the language that they use in recruitment campaigns, too. “Are you using language that articulates a culture that can be off-putting to people from certain backgrounds? What is the imagery on your recruitment campaigns? Do you use the voices of a diverse range of colleagues within your recruitment campaigns to highlight the difference within your business?” Consider, too, what you ask for when you advertise to candidates – being too rigid can put off or exclude some potentially bright and diverse candidates. “If you look at many adverts for roles, you will see “degree” required. “Senior level experience” a “2:1 from a “leading university”. Challenge your HR team. Does the role really need a degree, and does it honestly have to be from a Russell Group university?” he says. “Challenge yourself to justify why you recruit the way you do, and who you might be missing out on by always doing what you have always done.” How can Diversity and Inclusion remain at the centre of a practice? Paul Evans says managers should make diversity and inclusion training a core part of the training plan for all employees at all levels. “Like any change process, buy-in and understanding is essential,” he says. “You might have to change a great deal as a business to attract a wider range of candidates. Beyond job adverts, recruitment campaigns and “strategies” you might just need to change your culture first.” For example, if the way you “team-build” is Friday night at the pub, who might you be excluding? What message are you sending? Consider working patterns, locations and how you support parents and caregivers. Can your organisation move from being calendar-driven to output-driven and a culture that recognises the outcomes and impact of a person’s role rather than the 100 hours they spent performing it? “It starts with leadership, it continues with role modelling, and is formalised through policies,” he says. Listening to the experiences of all your employees “Inclusion’s not a thing you do once, it’s an ongoing process. It’s more than just opening a door, it’s actually inviting people to sit at the table and listen to their voices,” says Rachel Morgan-Trimmer, consultant, trainer and public speaker at Inclusively Tech – www.inclusively.tech, a neurodiversity training company teaching companies how to be inclusive to people with ADHD, autism, dyslexia and dyspraxia. “So many under-represented people have invisible disadvantages,” she says. “How many of your staff are dyslexic, for example? How many have a hidden disability? Who might be struggling with their mental health? Most importantly – have you created a culture where people are comfortable disclosing these things? Will they feel supported and safe – or are they afraid their job will be in jeopardy?” She says training is vital – and it needs to go beyond simply “awareness” training. “We’re all aware that minorities exist – what we need is a deep understanding of the issues that people face and how to address these effectively,” she says.
4 reasons now is a great time to set up as an AAT Licensed Accountant Posted 04/26/2021 by Calum Fuller & filed under Run your business. Given the difficulties we’ve all faced over 2020 and into this year, it’s natural that a good portion of AAT professional members will be considering striking out on their own and setting up as AAT Licensed Accountants or Bookkeepers. It’s equally natural, given the pandemic, to be hesitant. So, is it a good time to start your own practice? The short answer is yes it is, but there are several important things to bear in mind. AAT wants to hear about responsible businesses! AAT wants to hear about examples of Responsible Business, from diversity and well-being, to ethics and sustainability. Got a great story? Then contact the Content Team! Tell us your story 1 There’s a lot of demand “Some businesses are struggling and need guidance to stay afloat until they can prosper on the other side of the pandemic,” explains Will Blower MAAT, an AAT Licensed Accountant who set up his practice, Realise Finance, last summer. “On top of that, there are a lot of new businesses. With furlough and working from home, people have had spare time on their hands and they’ve been finding new opportunities, which they need guidance with.” AAT Fellow member Ihqlak Hussain FMAAT is the author of SUCCEED! An Inspirational Toolkit for the Serious Entrepreneur. He agrees the conditions are favourable. “It’s as good a time as ever to set up your own practice. AAT professional members are resilient and have a qualification that’s highly rated. There are always businesses looking for a new accountant. “It’s important to focus on what type of market you want to work in. It’s difficult to be a general practice and do anything and everything. These days, it’s more important to specialise. The most successful firms at the moment are those that are digitally savvy and adaptable.” 2 Low barriers to entry Aside from reaching the required levels of qualification with AAT, there are very few barriers to entry for those considering setting up their own practice. In fact, you could be ready to start applying to become an AAT Licensed Bookkeeper as soon as you complete the AAT Advanced Diploma in Accounting. “You have to apply for each service you want to provide and give evidence of prior work in those areas, plus gain the AAT qualification (and professional membership),” explains Blower. “But once you’ve done that and got your professional indemnity insurance, Basic Disclosure Certificate and AML supervision, you can become an AAT licensed member. “You don’t need office space, you don’t have to invest in loads of staff. There aren’t too many barriers to entry. My initial set-up costs for licenses, subscriptions, my laptop and phone came to under £2,000. You could do it for under £1,000 if you don’t need to buy yourself a new laptop.” While Blower, who gained his AAT qualifications from Anglia Professional Training, would encourage members to take advantage of the current conditions, he suggests doing so in stages. “There isn’t much risk in terms of cost, but if you can do it at the same time as having another job, that does offer more protection,” he says. The current conditions naturally mean greater competition, says Hussain, who is director at firm AMCI. He notes that while the current market is competitive, it is likely to go through changes that will favour new entrants. “Many members are considering retiring early who probably wouldn’t have if the circumstances were different,” he explains. “So, for younger members, the opportunities are there.” Get your free Be Your Own Boss guide Find out if going self-employed is right for you and how to get started with running a successful practice. View 3 Social media is your friend Gaining clients is a crucial part of making any business work, and could arguably be the toughest part of setting up as a Licensed Member. After all, pandemic conditions are not in any way conducive to meeting potential clients. With that in mind, you’ll have to make use of alternative tools. “I didn’t spend a penny on advertising until March – seven months in,” says Blower. “The best channel for me was Facebook. I’d join local groups and post there. It was just being proactive and not waiting for people to come to me. What I’ll do once I feel I’ve used them enough is join different towns’ groups. I’ve only done Peterborough and it’s got me this far.” The success of his social media activity has been a boon for Blower, who notes that, without it, gaining clients could have proven a major hurdle. “It can be harder to get your name out there and you have to think outside the box. I did an article with the local paper and that really helped.” 4 New ways of networking “One of the biggest issues for me was not being able to go to networking events,” says Blower. “Meeting clients isn’t the same at the moment. I was able to meet a few at a coffee shop in September before the restrictions came back in, but since then it’s been restricted to video calls, which is a shame because I like to give that personal touch. I like to know all my clients, that’s a big thing for me. It’s really affected me because I wanted to build my business on meeting people.” Hussain is an advocate of networking in all its forms to glean as much as possible from peers. “Talk to other members through AAT societies in particular,” he says. “AAT has a strong branch network and a lot of societies that are very active, so use the branch network. Speak to as many people as possible, not just within AAT itself, but in wider networks as well.” Despite the lack of the usual networking opportunities, Blower recommends taking advantage of support provided by AAT and using social media to supplement that to begin to build up a presence. “There’s a lot of good advice and guidance out there, especially from AAT. There are also a lot of good Facebook groups for accountants. You can just post a question and nine or 10 other accountants will come back to you very quickly.” Further information Full information on becoming an AAT licensed member is available at aat.org.uk/beyourownboss
What we learn from Thomas Cook’s collapse about banking on goodwill Posted 04/26/2021 by Calum Fuller & filed under Members. At the time of its collapse in September 2019, Thomas Cook employed 22,000 people across 16 countries, 9,000 of whom were based in the UK. The group had annual sales of around £9bn, and 19 million customers a year. The company’s collapse left around 150,000 holidaymakers stranded abroad, meaning a huge repatriation operation was required. While its employees and customers faced immediate challenges, Thomas Cook’s issues had been building for some time. A confluence of factors came together to seal the company’s fate – financial, social, political and, oddly, the weather. Alongside poor weather, the company had become more vulnerable to competition from low-cost airlines and online travel agents, as well as political unrest in some of its most popular destinations, including Greece, Egypt and Turkey. Not only that, but customers had become increasingly comfortable with putting together their own holiday plans, without relying on travel agents or packages. Much of the value of the business was perceived to be in its brand and the loyalty of its customers, accounted for in its books as goodwill. The firm had very little in the way of tangible assets, such as planes or hotels. So, when customers left for online competitors or to book their own flights and hotels, the value of the firm plummeted. In May 2019, it reported a loss of £1.5bn. That was starkly reflected in the company’s share price. In summer 2018, shares in Thomas Cook were trading at just below 150p. In the months leading up to its collapse in 2019, analysts at Citigroup described its shares as “worthless” after a series of profit warnings. As a result, it began to look for additional investment to ensure its survival. It hoped to seal a rescue led by its largest investor, Chinese conglomerate Fosun, but its creditor banks issued a last-minute demand that the travel company find an extra £200m. It failed to do so, and its fate was sealed, sparking the largest repatriation of British citizens in peacetime. A key lesson to take from Thomas Cook’s demise is changing products to meet demand. Unlike other businesses that feature on this page, Thomas Cook did adapt well to online sales initially, but it was already operating with slim profit margins and heavy competition. Not only that, but it was operating a lot of high street outlets, which incur rental, staff and other overheads, which it could not sustain. With Brexit on the horizon at the time it called the administrators in, it was unable to stimulate as much interest in foreign travel as it had previously, while its costs remained stubbornly high.
Use taxes now to support green policy Posted 04/26/2021 by Phil Hall & filed under Members, Tax reform. AAT has increasingly sought to play a role in framing the debate around environmental taxes, not simply because of the importance of getting this right for future generations but because it matters to AAT members and their clients now. In September 2019, AAT surveyed its Members’ Assembly and Council members, as well as AAT Licensed Accountants, on the issue of reaching net zero by 2050. The results revealed that 100% of AAT Council and Assembly members think this is important, as do 88% of AAT Licensed Accountants. There are very few issues that can achieve such high levels of agreement and it is this knowledge that drives us to have an impact where it’s needed most. Plastic Packaging Tax This is a new tax that applies to plastic packaging produced in, or imported into, the UK that contains less than 30% recycled plastic. This tax provides a clear economic incentive for businesses to use recycled material in the production of plastic packaging and in the words of government, will, “create greater demand for this material and in turn stimulate increased levels of recycling and collection of plastic waste, diverting it away from landfill or incineration.” AAT has responded to several consultations on the Plastic Packaging Tax and worked with environmental charities on the same. Indeed our work on this was hailed during a debate in the House of Lords in 2018. AAT has always backed the Plastic Packaging Tax because it could play a very significant role in reducing plastic waste, positively changing producers’ behaviour and ultimately benefit all consumers, the environment and economy. However, there are a number of improvements that could still be made, especially around increasing the plastic content threshold above the 30% level to at least 40% with further increases in the years ahead as part of a roadmap for action. Deposit Return Scheme According to the government, UK consumers go through an estimated 14 billion plastic drinks bottles, nine billion drinks cans and five billion glass bottles a year. Recycling rates are far short of where they should be and cans and bottles form a huge litter problem. AAT has long supported government plans to introduce a Deposit Return Scheme (DRS). Again, DRS still has some issues to be ironed out. Crucially, the rate at which the deposit is set. Some years ago AAT stated that a 20p deposit did not appear unreasonable and would likely reduce litter and increase recycling rates. This has subsequently been set as the rate in Scotland so there is already a precedent in very close proximity. AAT also quickly realised that a DRS scheme could have a significant impact on small newsagents and the like due to a lack of storage space and similarly if significant numbers of cans and bottles are returned, this could potentially affect the running of their business. However, it could also lead to increased business through increased footfall and the handling fee would represent an extra revenue stream. AAT therefore recommended a potential solution to the need to balance these competing issues – granting an exemption if the small store can demonstrate that an alternative collection point is available within a certain short distance of their store, say 400 metres. Not a panacea but a reasonable, practical compromise. There are various other areas of environmental tax policy on which AAT is providing politicians and civil servants with analysis and advice. For more information or to let us know your views, please don’t hesitate to get in touch at [email protected].
Study support: Professional – flash cards Posted 04/20/2021 by The content team & filed under Professional Diploma. Print, study, share. Our flash cards make a great on-the-go study tool, designed to assist you through your assessments. Download Professional decision and control flash cards Download Professional financial statements of limited companies flash cards Download Professional synoptic flash cards Download Professional personal tax flash cards Download Professional business tax flash cards Download Professional budgeting flash cards Download Professional writing tips flash cards Please login to download content – and good luck with your studies!
Your views: how new CJRS calculations will work Posted 04/19/2021 by Annie Makoff & filed under Coronavirus. The next phase of the Job Retention Scheme starts in May. The Government has released details on how this phase will work. In his March budget, Chancellor Rishi Sunak announced the latest extension of the Coronavirus Job Retention Scheme (CJRS). The scheme had been due to end on 30 April, after a previous extension in November last year. AAT Future Finance 2021 – free for AAT members. Gain fresh inspiration and actionable insights from top industry experts. Register now to create your own customised programme from over 17 sessions for those working in industry, practice, and the public sector. Register It will now run until the end of September 2021, providing furloughed employees with a significant proportion of their salary paid for by the Government, including those on flexible furlough.Up until the end of June, furloughed employees will receive 80% of their salary, capped at £2,500 a month. But after July, when businesses and the UK economy are largely expected to have reopened, government support for furloughed employees will reduce as follows: July – The Government will cover 70% of unworked employee hours, with employers contributing 10%.August and September – The Government will cover 60% of unworked employee hours, with employers contributing 20%. As with previous CJRS versions, eligibility for the furlough scheme remains roughly similar, with employers expected to pay Employers’ National Insurance Contributions (NICS) and pension contributions as before. There are, however, slight differences this time: It is no longer a requirement for employees to have been furloughed in a previous version of CJRS to be eligible now.Newly eligible employees must have been on payroll on or before 2 March 2021 in order for employers to claim from 1 May 2021 onwards. There is no limit for the number of eligible employees who can be furloughed under this version. We asked accountants what they’ve been hearing from businesses about the CJRS extension and what additional challenges it’s created this time around. Businesses need to be aware of the impact of lower government support on cash flow Ercan Demiralay, Partner at Wellers The main challenge this time is to monitor work patterns, look at eligibility criteria and to keep on top of the admin tasks that comes with not only furloughing people, but also taking them off furlough as demand and activity changes over time. It is also important to factor in the reduction of support by the Government from July onwards and the cash flow impact of covering the extra 10-20 per cent of salary for those months. Now that we have both full and flexible furlough in operation, as well as the reduction in contribution from 1 July (70% contribution) and a further reduction in August (60% contribution), the calculations are somewhat more complicated. However, similar calculations have been in place since the summer of 2020, and hence although not simple, clients and advisors have had time to digest and understand the methodology. Next steps: We’ve been helping clients forecast the cash flow impact of these changes and compare them to the hardships associated with recruiting new staff at short notice when (if) demand returns should they decide to make redundancies, something we have seen at an all-time high over the last 12 months. However, as businesses open up with the easing of restrictions and if the expected boom does indeed materialise, the number of clients claiming the latest CJRS will significantly reduce in the coming months. Verdict: There’s a lot to factor in this time around, including full and flexi-furloughs, and businesses must measure cash flow impact of reduction in government support from July. Tapering from July is a challenge for companies needing to plan for the short to medium term Ben Cranfield, Director, MEAS Accountancy The main challenge we have faced with the CJRS extension is making sure we’re passing the message on to clients with the required level of detail, but without bogging them down with too much complexity. Essentially, we are being asked the same questions as with previous schemes: can we continue to work? How much can we work? can we continue to claim one month when not claiming the previous month? With the introduction of the taper from July, this has become a new question and ultimately a challenge for companies with short to mid-term planning. As such, we have seen an increase in questions regarding the taper and how this will affect them and their staff moving forward. Next steps: Our clients seem to be receiving small batches of work, possibly a 3-week contract/programme and then no work for a spell, so they continue to require furlough scheme as and when. Verdict: Companies are finding the tapering from July a challenge when looking at their short to mid-term planning. Older employees are losing out: subsequent pay rises are not accounted for under CJRS Zara Rodwell FMAAT AATQB Assistant Accountant From a client perspective, it feels like older employees are losing out. Employees who were eligible to be furloughed in March 2020 are furloughed based on their salary at the time, but subsequent pay rises are not taken into account for future claims. Yet for colleagues who have joined more recently and benefit from new pay rate, they are also furloughed at these new rates. Helen Morphew MAAT Accountant Some of the challenges our clients have been experiencing include calculating claims for zero-hour contracts or variable hours as well as difficult pay structures where they include holiday or commission as part of the normal pay calculations. Some clients have found it difficult to accept that if an employee’s contract has changed during the pandemic, they can’t now claim for the increased amounts. Next steps: We’re often needing to look back at data from March 2019 to calculate amounts as part of the CJRS claim. This can be challenging if data is not available i.e. a new client came on board relatively recently. Verdict: The nature of the CJRS claims means employers cannot claim higher amounts for existing employees even if their contract has changed. It’s all about cash flow this time around Rachel Martin, director accountant_she The main challenges which businesses have needed to factor in is all about cash flow and cash flow again! For a lot of businesses, as they now move back into opening up, strategically managing to bring staff back whilst juggling furlough will always come down to cash management. As you move from furlough to flex-furlough to taper, each claim increases and varies in complexity as the number of hours, contracts and payments will to start to change as taper begins. The CJRS has been vital to a lot of businesses during the last twelve months and will continue to be, especially as businesses are opening back up, so I’m expecting many of my clients to be applying for the CJRS extension. Next steps: Lots of clients really need just a little bit of hand-holding, support and guidance. They’re all fantastic business owners, but sometimes it’s the confidence and reassurance we provide that’s the most valuable for them. Verdict: It’s a balancing act between furlough and bringing staff back from furlough so good cash management will be essential for business.
Covid-19 vaccinations and the vexing questions facing employers Posted 04/19/2021 by AAT Comment & filed under Coronavirus, Employers. We asked Make UK to take us through the legal and logistical questions that employers will need to consider concerning vaccinations and the workplace. Can we require our existing employees to be vaccinated? The suggestion that employers might seek to introduce “no jab, no job” policies has been widely publicised in the media. Initially, of course, such a policy would be impracticable, as the vaccine is being rolled out to the UK’s adult population in stages and is not yet available to younger adults. At the time of writing, those aged 45+ are able to book their vaccination online. Some GP surgeries appear to be ahead of schedule and are already inviting people in their late 30s to be vaccinated, but this is dependent on location. Even once the vaccine has been offered to all UK adults, however, imposing a blanket “no jab, no job” policy for all existing employees is problematic for the following reasons: There are no statutory provisions that could force individuals to be vaccinated. The Public Health (Control of Disease) Act 1984 specifically states that members of the public should not be compelled to undergo any mandatory medical treatment, including vaccinations.Employers cannot physically force an employee to take the vaccine and, as the vaccine is not (currently) commercially available, employers cannot actually control access to or make an employee take the vaccine. From a health and safety perspective, employers must take all reasonably practicable steps to reduce risk in the workplace to the lowest practicable level – as you will have been doing during the pandemic by, for example, enforcing social distancing, enhancing cleaning, etc. but, as things currently stand, this would not extend to requiring (or providing) vaccinations. There are also employment law considerations. First, is it a reasonable management instruction to ask staff to take the vaccine when it is available and, if so, can you take action against them if they refuse? This will depend on the circumstances. For example, you are unlikely to be able to establish that requiring vaccination is a reasonable management instruction in an office or factory setting where other measures can be put in place to protect staff and customers and the current Government guidance emphasises that employers must continue to follow the ‘working safely’ measures, even if employees have had the vaccine (one or two doses). However, if an essential part of a role involves travel to certain countries and proof of vaccination becomes a legal requirement to travel to those countries, then it might be a reasonable instruction to require vaccination for employees in that role. Second, any decision to move an employee to a different role, or discipline or dismiss them if they are not vaccinated may give rise to indirect discrimination risks. For example: disability discrimination in relation to individuals with certain medical conditions who may not be able to have the vaccine, if they are considered disabled under the Equality Act; pregnancy discrimination, as the vaccine has not been widely tested during pregnancy so is not currently recommended for most pregnant women; orreligion/belief discrimination, if an employee refuses to be vaccinated on the basis of their religious beliefs, or an employee who is an ethical vegan refuses the vaccine because it was tested on animals. (It is less likely that someone with anti-vaxxer beliefs would be protected, but there isn’t yet any case law on this point.) Whether indirect discrimination could be justified would depend on the particular circumstances, with the employer having to show that its actions were a proportionate means of achieving a legitimate aim in each case. The third main employment law consideration relates to the law on unfair dismissal. It is possible that requiring vaccination could lead to a risk of claims for constructive dismissal. This could occur if employees feel strongly enough to resign in response to a vaccination requirement or object to being instructed to work from home or moved to an alternative role for which the employer doesn’t require vaccination. In addition, there is a risk of unfair dismissal if employees are dismissed for refusal to comply with a mandatory vaccination policy if a tribunal does not agree that dismissal was within the range of reasonable responses in the circumstances. (In both of those scenarios, the employee would need to have at least two years’ service in order to bring a claim, unless discrimination was also in issue.) Can we make vaccination a condition of employment for new joiners? Introducing a “no jab, no job” type policy for new hires is less risky than imposing such a rule for existing employees because job applicants and new joiners will not be able to bring unfair dismissal claims. However, the potential discrimination risks discussed above would still apply. Employers would therefore need to consider whether they could make exceptions to such a rule where applicants cannot be vaccinated for medical or pregnancy-related reasons, or object to vaccination on the basis of religion/belief. In addition, employers would have to take care not to introduce such a requirement too early. As noted above, the vaccine is currently not available to younger adults, so making vaccination a condition of employment for new joiners would, at this time, give rise to a risk of age discrimination. An employer might seek to justify such a requirement as a proportionate means of a achieving a legitimate aim, such as maintaining the health and safety of the workforce. However, if the employer is not introducing a vaccination requirement for existing employees, doing so for new joiners would arguably not be that effective from a risk mitigation perspective – in which case any discrimination involved would likely not be justified. Can we encourage our existing employees to be vaccinated? Although employers cannot force employees to be vaccinated (see above), employers can certainly encourage employees to accept the vaccine when it is offered to them. This may involve sharing factual information about the vaccine and the benefits it can provide. However, employers should consider carefully how they approach this – for example, ensuring any communications are consistent with current public health advice and sensitive towards staff who cannot be vaccinated for medical or religion/belief reasons. In addition, Acas guidance suggests that employers wishing to encourage vaccination uptake amongst their workforce could consider: allowing employees paid time off work to attend vaccination appointments;paying employees their full usual pay if they are off sick with vaccine side effects; andnot counting vaccine-related absences towards trigger points under any absence management policy. Can we reduce or relax health and safety measures in the workplace in light of the vaccination rollout? In short, the answer to this question is no. The current guidance on working safely makes clear that employers must continue to follow the “working safely” measures, even if employees have had (one or two doses of) the vaccine. As part of its plans to gradually ease lockdown, the Government will complete a review of social distancing, the wearing of face coverings and other such measures in order to decide on the timing and circumstances under which such requirements might be lifted. However, that review is not due to be completed before June and it remains to be seen whether it will include any change to current advice on the measures required for employees who have been vaccinated. Can we restrict access to the workplace to employees who have been vaccinated? For employers who have had employees working at the workplace throughout the pandemic because working from home is not possible, it would be impracticable to now restrict access to employees who have been vaccinated, as this would involve sending home any employees who have not yet had the jab. The answer to this question is therefore directed to employers whose workforce has to-date been largely home based. Current Government guidance states that employees should continue to work from home wherever possible and this is set to remain the case until June at the earliest under the Government’s plans to gradually ease lockdown. Any return to the workplace would need to be in accordance with that guidance. We will have to wait to see whether Government guidance on the impact of vaccination on other workplace health and safety measures changes when the “work from home where possible” message is updated to allow a more general return to the workplace. In any event, only allowing those who have been vaccinated to return to the workplace would give rise to similar discrimination risks as a blanket policy requiring all employees to be vaccinated (see above). In addition, regulating access to the workplace in this way before all adults have been offered the vaccine would amount to indirect age discrimination against younger employees. Depending on the circumstances, it may be difficult for employers to justify such age discrimination. There may also be a risk of constructive dismissal claims from as yet unvaccinated employees whose contracts provide that their place of work is the employer’s workplace and who are fed up with home-working and keen to return. The potential negative impacts of home-working, such as the lack of social contact, reduction in learning and development opportunities for junior employees, etc. have been widely reported over the past year. Particularly if Government guidance does not recommend any restriction on access to the workplace based on vaccination status, it is possible an employment tribunal might find in favour of an employee who resigns in response to their employer taking such an approach. Can we require employees who are working from home and have been vaccinated to return to the workplace? As noted above, any general return to the workplace would need to be in accordance with Government guidance – which currently continues to recommend that employees should work from home wherever possible (and this is set to remain the position until at least June). The guidance on working safely during the pandemic acknowledges that working from home may not always be possible in all sectors and employees who cannot work from home have therefore been permitted to attend the workplace throughout the pandemic. However, where employees have been working from home effectively to-date, the fact that they have now received the vaccination does not mean that you can require them to return to the workplace while the “work from home where possible” guidance remains in place. Can the clinically extremely vulnerable return to the workplace if they have been vaccinated? Employees who are considered “clinically extremely vulnerable” were previously advised to shield and not attend the workplace. If they could not work from home, these employees are likely to have been placed on furlough by their employer under the Coronavirus Job Retention Scheme (the Extended CJRS). The clinically extremely vulnerable have been prioritised under the UK’s vaccine rollout, so most of them are now likely to have received at least their first vaccination and, since 1 April, the shielding guidance has been relaxed and the clinically extremely vulnerable have been advised that they can return to the workplace if they cannot work from home. If you would like to invite an employee who cannot work from home and has been away from the workplace because they were shielding to return to work, we recommend that you conduct a risk assessment to identify whether any particular steps are needed from a health and safety perspective, in addition to the Covid-secure measures you have already implemented in the workplace, to take into account the employee’s individual circumstances. However, it is important to note that some clinically extremely vulnerable employees might still not feel able to return to the workplace – and this may be the case even if they have been vaccinated. The guidance for the clinically extremely vulnerable appears to recognise this, as it provides that they may remain eligible for furlough under the Extended CJRS throughout the period that it remains in place, provided their employer agrees – see our FAQs on the Extended CJRS and Employees unable or unwilling to attend work for further details. Clinically extremely vulnerable employees who can work from home should continue to do so for the time being, in accordance with the current Government guidance that all employees should work from home where possible. As noted above, the fact that an employee has been vaccinated does not change this – see “Can we require employees who are working from home and have been vaccinated to return to the workplace?”. Are employees entitled to time off during working hours to attend vaccination appointments? Should that time off be paid? There is no general legal right for employees to take time off work to attend medical appointments, although some employers may have provisions on this in their existing attendance / time-off policies. Even in the absence of any such policy provision, however, we would suggest that employers consider allowing employees to take time off during their working hours to receive the Covid-19 vaccination, both from a PR and employee relations perspective and for a variety of legal reasons: Employers’ general obligation to take all reasonably practicable steps to minimise health and safety risks in the workplace could be interpreted to include a requirement to enable employees to be vaccinated.There is no requirement for such time off to be paid. However, as noted above, providing employees with paid time off to attend vaccination appointments may be a way of encouraging vaccination uptake amongst the workforce. Can we keep a record of which of our employees have and have not been vaccinated? The ICO guidance for organisations who are considering collecting vaccination data about their employees confirms that such data collection is permitted where the data is necessary and relevant for a specific purpose. Accordingly, the answer to this question will depend on what your risk assessment says about the role vaccination plays in a safe workplace. You should be clear about what you are trying to achieve and how recording employees’ vaccination status will help you to achieve this. Keeping vaccination status data simply for monitoring purposes will be difficult to justify. If you do have a good reason for collecting data on your employees’ vaccination status, you will need to carry out a DPIA (a data protection impact assessment) before you begin to collect the data. The ICO has also confirmed that, if you have good reason for collecting the data, there are potential lawful bases for doing so. The ordinary legal basis is most likely to be that it is necessary in your legitimate interests to know which staff are vaccinated so that you can plan staffing levels / teams to best ensure safety in the workplace. As an employee’s vaccination status is special category data, you will also need an additional legal basis. Consent can’t be relied upon in the context of the employment relationship, so the additional legal basis you would be most likely to rely on would be that the processing is necessary to comply with a legal obligation in relation to employment – probably the obligation under health and safety law to undertake a risk assessment and take all reasonably practicable steps to ensure a safe working environment. If you will require some kind of evidence of vaccination rather than taking on trust an employee’s statement that they have been vaccinated, from a data minimisation perspective, we would suggest that HR ask employees to present the card they were given when they received their vaccine for inspection, but not take a copy of this, only make a note that HR have seen it. It is also important to comply with your other data protection obligations. For example, you should ensure that you tell employees why the information is needed, what it will be used for, how it will be stored, how long it will be retained and who will be able to access it. This could be done in a specific privacy notice that you provide to employees at the time you request the data from them. Access to the data will need to be limited as tightly as possible to those who really need it. If an employer allows particular employees’ vaccination status to become widely known, this could give rise not just to a breach of data protection law, but also to a risk of tensions or disputes with colleagues who take a different view about vaccination (see further below). With regard to retention periods and the requirement not to keep personal data for longer than necessary, once there is herd immunity, the employer may no longer have a reason to retain the information. The above assumes that the employer will record employees’ vaccination status if they volunteer that information, or that it will ask employees to disclose this information. If an employer were to require employees to disclose their vaccination status rather than simply asking them to, then the employer would need to consider as part of its DPIA whether there are less intrusive ways of meeting its purpose – so it would have to justify why a voluntary approach wouldn’t work just as well. How should we handle tensions between employees about vaccination? There is potential for workplace tension about vaccination to arise in a variety of ways and the issues are likely to be particularly sensitive where protected characteristics under the Equality Act are concerned. For example, what if an employee whose partner or child is clinically extremely vulnerable gets into a dispute with a colleague who has decided not to be vaccinated for religious reasons, calling them irresponsible or aggressively questioning their decision and beliefs? Employers will need to handle such situations with care and sensitivity and we recommend that they seek advice on their particular circumstances before taking action. What help is available? Make UK has an upcoming webinar, GDPR in 2021: key issues for HR, that will cover the data protection issues that arise from processing employees’ Covid-19 vaccination status data and other Covid-19 health data, including data gathered during workplace Covid-19 testing, in more detail For more information and to purchase your place, click here. Make UK have produced a set of Essential GDPR Templates for HR, which is available for purchase. This article originally appeared online here