OTS and IR35 given the push as Chancellor confirms sweeping tax cuts Posted 09/23/2022 by AAT Comment & filed under Members, News. The details in this story – including the cancellation of IR35 – were rendered out-of-date by later announcements. For a more up-to-date picture can be found here. The Chancellor of the Exchequer today announced details of what the Government is calling ‘The Growth Plan’, setting out a series of measures intended to boost economic growth in light of the deteriorating economic and international landscape. The statement is not a formal Budget, and has not therefore been accompanied by the formal OBR forecasts required by law. However a 30-page document accompanying today’s statement has been published here. Many of the announcements had been anticipated in the media, with the Chancellor himself confirming yesterday afternoon that the planned increase to National Insurance announced by Rishi Sunak earlier this year, will not now be going ahead. As had been widely expected, tax cuts sit at the heart of the announcements. Here are the key measures: Tax The planned increase in corporation tax will be cancelled. The rate will instead remain at 19%.Bank corporation tax surcharge increase will also be cancelled.Amendments to the super-deduction rules will be made in light of the above to ensure it continues to operate as intended.Cancelling the increase in Diverted Profits Tax – maintaining the rate at 25%.The Office for Tax Simplification is to be wound down.Legislation will automatically sunset EU regulations by December 2023.The 2017 and 2021 reforms to the IR35 off-payroll working rules will be repealed from 6 April 2023. From this date, workers providing their services via an intermediary will be responsible for determining their employment status and paying the appropriate amount of tax and NICs.VAT-free shopping will be introduced for overseas visitors.The planned increases in all alcohol duties will be cancelled.The planned rises in National Insurance, including the Health and Care Levy will be cancelled. NHS and social care funding will be maintained at the same level.Stamp Duty will be cut – the threshold for all buyers will increase to £250k; and for first time buyers this will increase to £425k. These changes take effect immediately.The Government will abolish the 45p rate of tax – 40p will now be the higher rate. The basic rate of income tax will be cut to 19% in April 2023 (one year early than planned).A reversal of the 1.25 percentage point increase in dividend tax rates applying UK-wide from 6 April 2023. The ordinary and upper rates of dividend tax will be reduced to 2021-22 levels of 7.5% and 32.5% respectively. Private Sector Investment Increases in the generosity and availability of the Seed Enterprise Investment Scheme and the Company Share Option Plan.The temporary £1 million level of the Annual Investment Allowance will instead be made permanent, rather than it falling to £200,000 after 31 March 2023.The banker’s bonuses cap will be removed.Removal of well-designed performance fees from the occupational defined contribution pension charge cap.Launch of the Long-term Investment for Technology & Science (LIFTS) competition, providing up to £500 million to support new funds designed by institutional investors and fund managers.New investment zones, with liberalised planning rules and tax reliefs for businesses, will be available in those designated sites. Other measures Union reforms to ensure minimum service levels and to require pay offers to be put to members.New legislation (the Planning and Infrastructure Bill) to accelerate priority major infrastructure projects across England.New incentives for the public sector to sell surplus land.Increasing support and incentives for those on Universal Credit (UC) across Great Britain by increasing the Administrative Earnings Threshold to 15 hours a week at National Living Wage for an individual claimant (and 24 hours a week for couples) from January 2023.New measures to reduce benefits if people do not fulfil their job search commitments, and new requirements for UC claimants to take active steps to take more and better-paid work or have benefits reduced.A new Energy Price Guarantee to cap the unit price that consumers pay for electricity and gas in Great Britain and Northern Ireland.A new Energy Markets Financing Scheme (EMFS) to help to address extraordinary liquidity requirements faced by energy firms from high and volatile energy prices.New legislation to implement new obligations on energy suppliers to help customers take action to reduce their energy bills.New temporary six-month Energy Bill Relief Scheme (EBRS) for non-domestic users to protect businesses and other non-domestic energy users from rising energy bills this winter by providing a discount on wholesale gas and electricity prices. Much of the above had been anticipated, although the abolition of the additional rate of income tax came as a surprise to many commentators and some MPs. AAT will be commenting on the statement in due course.
The ultimate guide to note-taking Posted 09/22/2022 by Sophie Cross & filed under Students. Are you a pen and paper person, do you love an online project management workspace, or do you have more phone notes than you can handle? However you like to do it, note-taking is part of most of our daily lives – the to-do lists, social media content ideas and life goals. And never is this jotting down more prevalent in our lives than when we’re revising. But it’s a shame to spend all that time writing things down if you don’t have a process in place that makes them of most use to you. Don’t take your note-taking for granted; read these tips to supercharge your studies. The 5 Rs of note-taking Study and productivity expert Ali Abdaal managed to grow a six-figure business and create a YouTube channel with millions of followers, all while studying medicine at Cambridge University. He recommends these 5 Rs of note-taking: Record – there should be somewhere to take our notes (obviously).Reduce – there should be somewhere to summarise those notes.Recite – there needs to be an easy way to test ourselves using our notes.Reflect – our notes should be related to other notes we’ve already written.Review – we should regularly revisit our notes to ensure maximum retention. The Cornell Method for recording and reducing your notes Alongside these tips, you can use the Cornell Method for note-taking, which was invented in the 1950s by Professor Walter Pauk at Cornell University, USA. It has been proven again and again to still be not only one of the most efficient ways to make notes but also makes it a lot easier to read them back and digest them, which makes it an especially good method for exam notes. To follow the Cornell Method, you simply divide your page into four sections: Draw a horizontal line to create a small title section across the top of the page.Draw a horizontal line to create a small summary section across the bottom of the page. This is where you’ll write a short outline of that page.The large middle section of the page that’s left should be divided into two with a vertical line that leaves about 30% of the space on the left which will be used to jot down keywords, comments and questions relating to your main notes on the right.The large (70%) space on the right is for your main notes and key thoughts. You can see an example and download a free Cornell note-taking template here. The Feynman Technique for remembering our notes This four-step method was designed to enhance our understanding when self-teaching. Step 1: Identify the topic you’re learning about Choose the topic that you have the most weaknesses in (where the exam is coming soonest!) and keep it specific to this one area. Step 2: Teach it to someone else (preferably a child) Learning is often treated as a passive activity, but teaching is an active method and will be far more effective. Teaching to someone else (especially a child, but it could be a study partner) will allow you to really see if you understand the topic. It will force you to break it down into its simplest parts, and you’ll receive external feedback. “The first principle is that you must not fool yourself, and you are the easiest person to fool.” – Richard Feynman Step 3: Identify any knowledge gaps you have Teaching the topic to someone else will allow you to identify any knowledge gaps you have. Which bits did you find difficult to teach? Write these down. Step 4: Simplify Re-write your notes for any areas you identified in step three and break them down into their simplest terms. Building your second brain In his recently released book Building A Second Brain, Tiago Forte explains his methods for organising your digital notes to unlock your potential and increase productivity. An online workspace like Notion or Evernote is perfect for this. Tiago recommends splitting your notes into four sections (P.A.R.A.): Projects – tasks you are working on now with a specific goal and deadline. Areas – areas that you are responsible for on an ongoing basis – they don’t have a specific deadline but are not simply interests.Resources – topics of ongoing interest.Archive – notes that are not relevant to you right now but there to be reinstated later if needed. A summary of 6 top tips for tip-top note-taking Use bold and headers throughout your notes to break them up.Leave as much white space as you can to make them easier to read back.Use abbreviations – create your own.Keep your notes as simple as possible.Use active teaching instead of passive learning if possible.Have a method in place for organising your notes. Further reading Evidence-based revision tips that workShould I have a study partner? What can I do to manage stress and anxiety while studying?
Qualifications 2022 – a way to future-proof accountancy careers Posted 09/22/2022 by Hannah Dolan & filed under Students. The role of the accountant is changing as a result of new technology and software which can now do many of the process-heavy jobs which accountants used to have to do. In the future an accountant will need not only numerical skills, but a knowledge of technology, an understanding of how business works, the ability to communicate and present figures and information effectively, and the skill to work across different teams and departments. This new world of accountancy means that training needs to change and adapt to the new demands of the role. As an awarding body, AAT has to review the qualifications we offer every four or five years anyway to make sure that they are relevant. Changes are needed as the industry moves on and develops and Qualifications 2022 is the result of our research and development of the AAT qualifications suite. Why are we introducing Qualifications 2022 We undertook research with business leaders and experts in accounting technology and asked about where the industry was going and skills that employers will need technicians to have in the future. They put forward a number of recommendations in terms of skills within accountancy, as well as broader business, technology and communication skills. This includes training in softer skills and understanding the role of technology in accountancy and business and how it is evolving, how digital and cloud accounting works, and the benefits and potential drawbacks. The qualification that we have created continues to have the core fundamentals of bookkeeping and accounting at its heart, while adding the new skills that the technicians of the future will need. The feedback that we were getting from businesses and employers was that accounting technicians have gone from just people that process numbers to a more strategic and advisory role. Although accountants still do a lot of number processing, they need to understand what those numbers mean and to be able to evaluate them, analyse them, and then advise colleagues, businesses and clients on their implications. So for example, if you don’t make a change, what’s that going to do to the business? If you do make a change, what impact will that have? The role of a technician has really developed to become a more advisory role, so the new qualification includes understanding the business environment. What are the new levels? Level 1 This is an entry level qualification in Bookkeeping and a Level 1 in Business Skills. This is an ideal introduction to accountancy and bookkeeping that would be suitable for school leavers, or people who have come to the UK and are looking to gain basic skills to complement skills they have from their own country. Bookkeeping teaches single entry bookkeeping, while the Business Skills qualification looks at how numbers are used in business. Level 2 Bookkeeping and Accounting qualification are offered at AAT Level 2 and develop some of the skills obtained in Level 1. This qualification takes around six to months to complete. Level 3 As you go through to level three more advanced level skills, you’ll start to learn more about how to analyse and evaluate figures. This qualification takes around 12 months to 15 months to complete. Level 4 At AAT Level 4 there is much more focus on the skills required for effective management accounting. In addition, there are a number of exciting optional units which gives students the opportunity to specialise – for example in tax and audit, or in credit and debt management. This qualification takes around 15 months to 18 months to complete. You can go in at any level, and it very much depends on your previous experience. Most people will start at Level 2 if they have come out of college and have GCSE and/or A level qualifications, although there are no specific entry requirements. For example, someone who has been working in an accountancy or a finance department and who wants to enhance their learning could start at Level 2. How has the qualification been redesigned? Based on the outcome of the research, there were four key themes which we identified as being important. These skills and qualities have always been at the heart of the AAT qualifications, but this iteration of qualifications has enhanced them. They Ethics, communication, technology and sustainability and they are all introduced at Level 1. As students progress through all the way through the qualification, their level of knowledge around these four areas builds. The qualification enables them to see how these skills are embedded into the role. These four themes have always been at the heart of the AAT qualification, but our research indicated there was much more awareness needed around these areas. Ethics The ethical background to accounting, what that means both personally and professionally. This covers regulation including Anti Money Laundering legislation and knowing your clients. Communication Being able to understand the numbers and convey them to the client or business. The role of the accountancy technician is changing and students need to be able to communicate, analyse the figures, and then report on what those figures means, internally, to a business, or to a client. Communication covers how you present how you present the numbers and how you report back on them. It is the real analysis and presentation skills that technicians will need going forward. Students are often surprised about how much writing is required in assessments because they think it is purely a numbers qualification. Sustainability This looks at the development of digital technology, how businesses are sustainable in the context of proper investment, management of their accounts and using digital tools. Where once people came and dumped a bag of receipts on an accountant’s desk, now receipts can be collected and processed online using apps and software. Technology Students will look at the pros and cons of technology and interpret how technology is changing the role of the accountant. For example, we assess the positives and negatives of implementing cloud accounting versus standard software packages. This section also covers Making Tax Digital (MTD) and the move toward more frequent online reporting and cybersecurity. Further reading: Find out more about Qualifications 2022 and the exciting new opportunities Watch the videos on why these changes to the qualification have been made More resources and information on Qualifications 2022 (login to view)
Your frequently asked questions about Q2022: Answered Posted 09/21/2022 by Hannah Dolan & filed under Students. On 1 September 2022, AAT launched Qualifications 2022 (Q2022), new versions of our bookkeeping and accounting qualifications. Here we answer your frequently asked questions about Q2022. Q: I haven’t completed my AQ2016 qualification yet. What happens now that Q2022 has launched? A: Nothing. You won’t lose any of the assessments you’ve already achieved. You’ve got until 30 September 2023 to complete your current AQ2016 qualifications. And even if you have not completed it by then, you can transfer to the Q2022 equivalent qualification, you’ll just need to check the AQ2016 to Q2022 Transitional Arrangements tool to see which assessments transfer, as you may have additional assessments to sit. Q: What happens if I finish Level 2 and want to start Level 3 under Q2022? Will the results not transfer and will I have to take the synoptic again? A: Once you’ve finished your qualification on AQ2016, it won’t transfer over to Q2022, but that’s because it doesn’t need to – because you’ve completed it in its own right on AQ2016. You will then just go ahead and start fresh – you’ll register for Q2022 at Level 3 and you’ll start your student journey from there and go through that qualification. You won’t need to do anything again in relation to Level 2. Q: Will there be synoptic assessments for Q2022? A: Synoptic assessments are currently in AQ2016 across Levels 2, 3 and 4. For Q2022, there is only one synoptic assessment at Level 2 – the business environment synoptic. Q: What happens if I only have one synoptic assessment to complete? A: You have until 30 September 2023 to complete your AQ2016 synoptic assessments. However, there are specific synoptic windows, and you cannot sit synoptic assessments outside these windows. Check your MyAAT account for the synoptic assessment window calendar to ensure you can complete your synoptic assessment before the deadline. If you don’t, you’ll need to transfer over to Q2022 and complete one outstanding module. For Level 3, this will be Business Awareness, and for Level 4, this will be Internal Accounting Controls and Systems. Q: What are the benefits of changing to Q2022, besides not having to do the synoptic? A: AQ2016 is a massively valued qualification – employers love it, we know that it meets the market demands, and it’s still fit for purpose and will continue to be fit for purpose as the years go on. We have to review and update our qualifications periodically, generally around every four years. When we do this, we liaise with employers and experts in the field, and we consider what the future of the industry is going to look like – so we have to make some amendments to our qualifications accordingly. Some additional learning areas around sustainability and technology have been brought into the Q2022 qualifications, as these are relevant to all industries, not just accountancy. Q: Will the bookkeeping qualifications be graded in Q2022? A: Yes, the bookkeeping qualifications will be graded under Q2022. Q: I’m currently studying Level 4 and have completed all the modules except for the optional units. Can I transfer to Q2022? A: Yes, you can – and what’s even better is all the assessments on the current qualification will transfer to the Q2022 equivalent, so you’ll only have to complete the outstanding optional units. Q: If I’ve completed Management Accounting: Budgeting and Decision and Control for the current Professional Diploma in Accounting, will my grade be capped at 70%? A: Yes, it will. With this in mind, you may wish to complete your studies on your current AQ2016 qualification if your grade is particularly important to you. Q: If I have completed Management Accounting: Budgeting, but not Decision and Control, or vice versa, will it transfer over to Q2022? A: No, this would not transfer over. You would need to complete both Management Accounting: Budgeting, as well as Decision and Control for this to transfer over to Applied Management Accounting under Q2022. Refer to the AQ2016-Q2022 Transitional Arrangements document at aat.org.uk/2022update for full details about which assessments will transfer. Q: Will there be an Accounting Software qualification under Q2022? A: No, the Access (Level 1) and Foundation (Level 2) Accounting Software qualifications are not being provided under Qualifications 2022. Additionally, the Foundation Diploma in Accounting and Business is also being withdrawn. Q: When will the books be available for Q2022? A: They are already available. You can purchase the books online or contact your training provider (if you have one) regarding books for Q2022. Q: How will student membership to AAT work with Q2022? A: We’ve removed the annual student membership fee for students starting their studies under Q2022. Instead, students will pay a one-off registration fee for the qualification, which will provide access to the purchased qualification for its lifetime (typically four to five years), access to all AAT’s study support resources, and the ability to be scheduled for your assessments. Assessment fees will be extra. If you’re thinking about transferring from your current AQ2016 qualification to the Q2022 equivalent, you might be eligible to pay the one-off transfer fee, instead of the one-off registration fee. To be eligible, you need to have an active student membership and have achieved at least one assessment on the qualification you are transferring from. Q: Has anything changed regarding booking an assessment for Q2022? A: No, the process for booking an assessment has not changed. Further reading: Here’s what you need to know about Qualifications 22 FAQs: What is Q2022, why, and what does it mean? Find out more about Qualifications 2022 and the exciting new opportunities
How accountants say HMRC can improve its performance Posted 09/20/2022 by Annie Makoff & filed under Members. HMRC’s annual report showed it is struggling to maintain good service levels. Here we look at what accountants believe can be done to fix this. The department has said that continuously high volume of repayment claims, ongoing IT issues due to upgrades and visa processing for the Homes for Ukraine scheme have all created additional pressures. The main issues include: • Average call waiting times have increased to 13-15 minutes. • Those on hold for more than 60 minutes remain at 60% in comparison to the 15% target pre-covid. • HMRC are also slower to respond and action written and emailed correspondence. 65% of correspondence was dealt with within 15 working days, but June this dropped to 59%. Given these current issues, what can HMRC do to improve its performance and how can it rebuild trust in agents and customers? Here accountants across the UK share their experiences and views. HMRC must digitise more processes to improve service provision Kevin Parsons, MD, Cooper Associates Accountants COVID had a huge impact on all businesses and HMRC was no exception. Though there are new systems and processes in place to deal with the ‘new normal’, many people are still experiencing difficulties communicating with HMRC. When it comes to responding to letters sent by post, we are experiencing delays of more than six months. Phone waiting times continue to be long, with some calls being cut off after long delays. Once this happens, there is no way of reconnecting the call and the user is forced to start again – at the back of the queue Next steps: Demand is only going to increase in the coming months with significant changes to the Making Tax Digital regime in April 2024, for example. More initiatives such as the improvement in the Client Agent Authorisation process, replacing the old paper ’64-8 forms’, would only be beneficial. Verdict: Digitise more processes to speed up and improve service provision moving forwards. HMRC needs to improve communication around potential delays John Hiddleston, Associate Director, Tax Advisory, Azets We perceive there has been a significant improvement in call waiting times. While waiting time may have been 40 minutes or more during the peak of the pandemic, it is now around 20 minutes. However, HMRC is still taking an unacceptably long time to respond to a substantial proportion of correspondence. For example, we have one client that is still waiting for a residence certificate more than six months after the request was made. Another client has been waiting several months for HMRC clearance to complete the winding up of a deceased estate, which is particularly tough as what is an emotionally sensitive time. This client is now considering a formal complaint about HMRC’s performance. Delays on VAT registration are also causing challenges to clients. Next steps: We would like to see HMRC make substantial improvements to its response time to correspondence, with better communication about whether and why it is unable to respond in a reasonable timescale. We also wonder whether HMRC could automate more processes to help reduce delays and improve service. Verdict: There have been improvements in call waiting times but there continues to be delays with correspondence response times. HMRC need to improve communications around this and automate more processes to help reduce delays There should be consequences for HMRC’s errors and mistakes Gemma Ingall, Client Manager, A4G Accountants Our experience with HMRC has been rather poor. For instance: • The time to process refunds. We have one particular case where HMRC took 10 months to process a clients’ £11,000 refund. • We have had PAYE inspectors calling and making us guess which clients they were calling about because they can’t give details on the phone yet demanded we gave answers. HMRC arranges meetings then cancels due to an error on their side. • We were advised on 30 March of an outstanding debt from 2016 and the HMRC caller confirmed that no correspondence has been sent out about this debt. • We sent a S48 claim in February 2022 for a £124K refund. It stated in July 2022 the letter hasn’t been dealt with and won’t be until 13 October 2022. Next steps: HMRC needs to deal with correspondence much quicker. Post can sometimes take over 6 months to look at and it can then get lost. We would also like to see them process refunds quicker. We also believe that consequences for people making mistakes should be in place as several mistakes are made by HMRC but there are no consequences. Verdict: HMRC needs to speed up correspondence responses. HMRC should also issue penalties for HMRC staff who have made errors as there are never any consequences for HMC errors. Improve resources for call waiting times, improve consistency of advice and provide realistic timeframes Stacey Rice, Client Services Payroll Specialist, Abbeygate Accountancy We experience many issues with HMRC such as: • Waiting times averaging 30mins. • Increased requests for things to be put in writing such as disputes, appeals etc but it doesn’t accept recorded post. • Major delays in issuing refunds but it sends weekly chaser letters for outstanding monies. To improve performance, there are several areas HMRC needs to improve on including clearance. When we take on a new client, we have to register for every additional service which is very time-consuming. At the same time, HMRC will send us letters about these clients but discuss any further details due to ‘incomplete’ forms. If it is sending letters to us, it already knows it is us. It also needs to update the dashboard with live figures in real-time. At the moment, re-running payroll and sending amended RTI can still take up to two weeks. Next steps: We’d like to see: • More resources allocated to reduce call waiting times. • Better consistency: there are many occasions where we’ve been told different things by different staff members about the same query. • Realistic timeframes. Currently, timeframes for queries and issues do not match reality. Verdict: Improve resources for call waiting times, improve consistency of advice and provide realistic timeframes.
Businesses need action not words over unregulated accountants Posted 09/13/2022 by Adam Harper & filed under Accountable, Members. Access to reliable professional advice is a lifeline for businesses as they battle existential threats on all sides. September: back to school, but not just for the start of another term. The country is adjusting to a new Prime Minister, a new government and a new Monarch. Change is in the air. A raft of pressing issues demands the new government’s attention: soaring energy costs, rampant inflation and the threat of recession. Alongside these is the urgent need to ensure businesses get the support they need to weather yet another crisis. Another consultation over standards It’s in that context that HMRC will be issuing its latest consultation on raising standards in the tax profession. Over the coming months, the issue of qualified tax advisers will be debated, and it’s a process that AAT says is overdue. In short, it is imperative anyone offering tax advice should be required to be a member of a recognised professional body. The reason is simple: the value and importance of good advice intensify in a time of crisis. Smaller businesses face existential challenges: spiralling energy costs leading to inflationary pressures, sluggish growth, late payment, tight labour markets and the continued repercussions of Brexit. Faced with rampant uncertainty, businesses cannot be sure of the quality of the services they are buying. Lack of professional standards HMRC’s own research confirms this. A survey by Kantar, revealed the “different ‘standards’ unaffiliated agents said they followed in their day-to-day work”. Just 4% follow the Professional Conduct in Relation to Taxation (PCRT), which members of recognised professional bodies abide by. And only 18% follow HMRC’s standards of tax advice, which it says all agents should adhere to (45% said they were unaware what the standard actually was). The most common answers were that unaffiliated agents worked to their own code of conduct, or did not follow any professional standards. Lack of qualifications The same survey showed that four out of five unaffiliated agents do not hold a professional qualification. In fact, 29% have no qualifications at all. Set this against common perceptions – surveys repeatedly show that MPs, corporations, small businesses and the public hold the comforting belief that all accountants must be qualified. Taken together, this paints a worrying picture of consumers exposed to enormous risk. It also shows that simply expecting voluntary adherence to HMRC standards across the board isn’t an effective strategy. Lack of assurance AAT is not suggesting that all unregulated accountants are incompetent or unprofessional. But we are saying that there is a problem guaranteeing consumers a consistent service, and giving them redress. Once again, the facts make this plain. Unregulated accountants account for one-third of the profession, but two-thirds of complaints to HMRC. This is not a new situation. But, as HMRC drags its heels to implement a suitable solution, it is one that is arguably getting worse. Last year, a survey of AAT members revealed seven out of 10 had dealt with businesses suffering problems from unregulated accountants. 44% said the situation had got worse in the pandemic – a very vulnerable time for businesses. Momentum building for change Thankfully, there is a growing consensus that reform is urgent, with an increasing number of stakeholders recognising the opportunities and benefits of mandating professional body membership for tax advisers. Critically, that extends to legislators. Our research, carried out by YouGov (published last month), revealed that an overwhelming majority of MPs (82%) believe that anyone offering paid-for tax or accountancy services should be appropriately qualified. And it’s worth pointing out both that support for reform was equally strong amongst the two main parties (Labour 81%, Conservative 81%), and that a large number of MPs were unaware that advisers didn’t have to be qualified. These legislators will be serving in a parliament that may be under pressure to deliver the ‘bonfire of regulations’ that the new PM has promised during her campaign. Many MPs (of all parties) will be hesitant to endorse anything they perceive adds to red tape. Compulsory membership – the practical way forward The good news is AAT is proposing a ready-made solution that can provide this protection without layers of bureaucracy. Simply mandate that agents must be members of a relevant professional body. It’s a requirement that is already in place for 200 other professions. The same should apply to accountancy. The economic headwinds facing UK firms now make the argument impossible to ignore.
HMRC’s end-of-term report shows satisfaction falling Posted 09/12/2022 by Steve Hemsley & filed under Members, Tax. HMRC’s annual report and performance overview 2021/22 paints a picture of an organisation that did its best during the pandemic and hopes to serve effectively in what follows. But it also reveals that not all in the garden is rosy. According to the report, it costs 5p to collect every £1 of tax revenue during 2021/22, and HMRC brought in £731.1bn in the period. Some £30.8bn was generated by tackling avoidance, evasion and other non-compliance. But there were downsides. The number of Tier 1 complaints, the first stage of grumbles received by HMRC, was 80,216 in the year to 31 March 2022. This is higher than the previous year (78,542) and higher than 2020 (65,625). Accountants report lengthy delays in responding to queries and complain of a drop in the level of experience among inspectors. Some say the time taken to reach settlements with HMRC over outstanding tax has also extended significantly. HMRC offered time to pay arrangements during the pandemic, but this is no longer the case and this is creating a backlog of cases. This does not sit well with HMRC’s vision of becoming a trusted, modern tax and customs department. Fraud crackdown The profession will be watching closely as HMRC ramps up its pursuit of revenue. The Government has already invested £100m in the Taxpayer Protection Taskforce to root out furlough scheme fraud. It is expected that many inspectors currently working here will eventually be reallocated to other investigative teams. As the cost-of-living crisis increases the pressure to collect, a more aggressive approach to tax collection is expected. This is already hinted at by the increase in ‘nudge’ letters – generic letters sent out after a common error has been made, asking recipients to amend their tax return – and by reports of more fixed penalties for taxpayers who fail to respond to correspondence within 30 days. Customer service HMRC has introduced new customer service performance measures to meet its strategic objectives. Accountants communicate via webchat advisers, telephone agents, iForms and the post, which should be cleared within 15 days of receipt. HMRC receives more than 1.5m iForms and items of post, and more than 1.2m require a response. The proportion turned around within 15 days was 65.4% in March 2022 (the most recent figures). This compares with 55.5% in January and just 29.7% in April 2021 (although the basis for gathering these statistics has now changed). Overall customer satisfaction with HMRC continues to decline. In April 2021, customer satisfaction with phone, webchat and digital services was 84%. It started to trend downwards throughout the year to 79.9% at March 2022, its lowest level since pandemic pressures eased. One difficulty is HMRC is encouraging online communication to speed activity up, but appears ill-equipped to deal with the faster pace of interaction. When digital shortcomings are interwoven with long-standing issues dealing with post the result is not pretty. For example, penalty notices are automatically issued by HMRC’s systems and appeals can only be done in writing. But postal backlogs of up to six months lead to penalties being repeatedly appealed because the initial appeal was not processed. Crypto learning curve HMRC needs to increase its knowledge of cryptocurrency. Businesses find it hard to get any help from HMRC in this area. HMRC’s guidance is useful, but legislation is needed as crypto, and NFTs (non-fungible tokens) become more commonplace. HMRC will enhance its guidance over the next few months. Until now, it has focused on the taxability of crypto transactions when there are considerable gains. There is less help on how to respond to losses in transactions. Further areas of concern The changes to how R&D claims need to be made and how HMRC is notified are a source of ongoing concern. It is likely that R&D claims will receive more scrutiny to ensure companies are actually advancing the knowledge of their particular industry. This would add more bureaucracy and cost to clients and have a negative impact on smaller claimants. Customs is another source of turbulence. Even before Brexit, HMRC was digitising customs movements and documentation in line with EU strategy (‘Making Customs Digital’). This has led to a pipeline of changes. The next step is the replacement of the aged CHIEF customs system with CDS at the end of September 2022 for imports and March 2023 for exports. It will mean a learning curve for traders and agents – who will hope that CDS can overcome its teething problems. “If agents and traders are not ready to use it – coupled with continuing teething problems in its operation – we could have a chaotic situation.” Albert Goodman’s tax partner, Tracey Watts, says HMRC has produced guidance regarding VAT on products imported from the EU. “But client experiences vary enormously,” she says. “Those already importing from non-EU countries and that had existing procedures and relationships in place with customs agents had an advantage.”
Her Majesty Queen Elizabeth II, 1926–2022 Posted 09/09/2022 by The content team & filed under News. AAT is deeply saddened to hear of the death of Her Majesty The Queen. Our condolences go to the Royal Family and to all those affected by this incredibly sad news. Heather Hill, AAT President has shared the following statement: “We join people around the country and the world in mourning the death of Her Majesty The Queen and remembering her remarkable reign and legacy. The impact of her passing will be felt by many. My deepest condolences go to her family at this very sad time.”
“A candle in the dark”: I was trafficked and tortured, but the AAT Bursary gives me hope for the future Posted 09/08/2022 by Jessica Bown & filed under Bursary scheme. When MD Hossain arrived in the UK from Bangladesh in September 2014, his plan was to build on the Master of Business Studies degree he had attained in his home country by studying for the Association of Chartered Certified Accountants (ACCA) qualification. “I love accounting and came to the UK to take advantage of the studying opportunities available here,” says Hossain, 34. However, his plans went badly awry when he met some fraudsters while travelling in Austria and lost his passport, his money and cards, and his student visa. “I lost everything,” he adds. “I went to the authorities, but because I am an immigrant, it took several months to sort out and by the time I got back to the UK, my student visa had run out.” Sadly, Hossain’s luck didn’t change once he was back on UK soil. While trying to find a way to earn money without a visa, he fell in with another bad crowd who promised to give him a job but betrayed him and turned him into a slave. “I trusted those people, but I ended up being trafficked and tortured,” Hossain says. “It was a very traumatic experience that left me needing medical treatment for several years.” Since escaping the clutches of his captors, he has been living in a safe house while the Home Office reviews his application for a new visa. “I can’t earn any money because I don’t have a work visa, even though my application has been in the system for several years now,” Hossain says. “However, I am extremely grateful to the team here at the safe house, the admissions department at my local college in Cheshire, and now the AAT itself for helping me to find a way to keep studying the subject I love.” A new start: Hossain’s AAT journey Hossain began studying with AAT last year after the team at his safe house worked with the local college to fund a place for him. His previous accounting experience meant he was able to start with Level 3, in which he has so far scored more than 90% in all but one of his exams. “I really wanted to start again,” Hossain says. “Accounting is in my blood, but I couldn’t raise the money to continue studying with no work rights or income, so it was amazing to be given this opportunity.” While he was looking into the funding options available, he also came across the AAT Bursary, which he decided to apply for to enable him to carry on with his studies and complete Level 4. “I explained my story in my application,” Hossain adds. “But when I found out I had been accepted about two months ago, I almost couldn’t believe it. “I was feeling so hopeless at that time, so it took a while for it to sink in. When it did, I just started shouting: ‘I got it, I got it!’” He will now start his Level 4 course in January 2023. Big dreams: Hossain’s career plans Despite his visa application being stuck in the system, Hossain can continue to move forward with his Level 4 studies thanks to being awarded the AAT Bursary. And if he can, he’d like to go further still. “I want to be a chartered accountant, so if my visa has been approved when I finish Level 4, I’d like to go back to studying for my ACCA qualification,” Hossain says. “My dream is to work for a big firm such as KPMG, although I also wouldn’t rule out starting my own firm one day. Why not?” About the AAT Bursary scheme The AAT Bursary scheme supports financially disadvantaged students who are keen to study for an AAT qualification – helping to ensure that dedicated individuals can succeed in the sector regardless of their personal circumstances. The scheme is open to UK residents aged 16 or over and includes a range of AAT accounting, bookkeeping, and business qualifications – from the Access Award in Bookkeeping (Level 1) and the Foundation Diploma in Accounting and Business (Level 2) for 16 to 19-year-olds to the Professional Diploma in Accounting (Level 4). For successful applicants, it covers all the costs involved in taking the relevant qualification, thereby offering a potentially life-changing chance for people who would otherwise struggle to pay these costs. How to apply for an AAT Bursary You can apply for the AAT Bursary via the AAT website. To meet the eligibility criteria, you’ll need to be: 16 or overResident in the UKIn genuine financial need If you are not already enrolled with an AAT training provider, you’ll also have to find a suitable organisation that offers the course you want to do. The application process involves filling in a form with five different sections, including sections on your financial position, what you want to study, and why you are applying. Good luck! AAT is proud to have been changing lives for more than four decades. Thank you to Hossain for sharing his inspirational story. We wish him the best of luck with both his studies and his career. Further reading: How the AAT bursary is helping me switch careersHow my AAT bursary is helping me achieve my dreamsThe AAT Bursary has got me one step closer to running my own practice
My time as AAT President: A year like no other Posted 09/05/2022 by Marianne Curphey & filed under AAT news. Communication and technology will be key skills for the accountant of the future, says Heather Hill, outgoing President of AAT. After a successful year, outgoing AAT President Heather Hill believes communication, ethics, and sustainability will be at the heart of the accountancy profession going forward. Heather was AAT’s first post-pandemic President, and she faced a number of challenges in order to help students and members reconnect after a period of lockdown and working from home. One of her key successes – along with working on the new strategy for AAT and overseeing the creation of Qualifications 2022 (Q2022), was to get branch meetings up and running again – something that has been very popular with both students and members. Having led AAT through the recovery from the pandemic and been instrumental in helping branches to resume face-to-face meetings and in-person continuing professional development (CPD), she will continue to promote AAT at every opportunity. She says the profession is changing, and technology will feature evermore in the way accountants operate in the future. With these changes comes the need to communicate effectively with clients and partners across all industries. When Heather took over the role, the country was still in the grip of Covid-19 and AAT staff were adapting to hybrid working, as were many members and students across the country. She oversaw the first year of returning to face-to-face meetings and supported branches to start up again. During her Presidential year, Heather was pleased to welcome the new CEO of AAT, Sarah Beale. Having been on the interview panel in the spring of 2021, Heather managed the gap between the AGM held on 17 September 2021 and 31 October 2021 while there was no CEO. Since then, Heather has overseen the introduction of Sarah into AAT and supported and acted as a sounding board during Sarah’s settling-in period. Heather has been working in Council on a new strategic plan for AAT’s future and has assisted in the preparations of the new AAT set of Q2022 qualifications. The value of face-to-face meetings Heather was confronted with an unprecedented set of challenges in her term as President, including addressing the issues surrounding the pandemic, hybrid working, a new CEO, the new strategy for AAT and the review and relaunch of AAT qualifications. The Covid restrictions meant that students and members had to adapt to working from home and developing the use of technology to maximise productivity and communication. This changed the nature of work and study, and Heather was instrumental in supporting AAT members as the country moved from lockdown to hybrid working. AAT Strategy Heather has been working with Sarah Beale on preparing AAT for the challenges and opportunities that the next five years and beyond will present. The new strategy is building a long-term plan to shape AAT to be ready for the future to maintain AAT’s brand leadership and maintain its relevance for businesses, employers and society in the digital age. “Workshops have taken place with the management board and shared with Council and staff. The workshops included looking at what we have now, where we’re going and where we want to be so that we can plan for the future,” she says. “There will be more information early in the New Year, but the strategy has been very much designed with our membership in mind.” There is a clear drive to shape the future of AAT, which Heather has helped facilitate. The new long-term strategy for AAT will be unveiled in February 2023. Branch meetings “As President, I feel that I’ve achieved real progress in getting the branch networks restarted. There is still ground to be covered in rebuilding confidence and attendance in events, but a solid start has been made. I’ve been pleased to assist branches in their desire to restart their meetings and have attended as many events as I could,” she says. “Meetings were previously being held remotely, but people really felt that they wanted to start networking in person again. They have been keen to re-establish face-to-face contact and to enjoy the support that AAT branch meetings deliver so well. One of my objectives was to attend as many branch events as I could – I really wanted to meet and talk to our members and was rewarded for noting that they were pleased to see the President attend their event. The branch meetings are such an important part of the way AAT assists its members and students as apart from providing high-level CPD, they also encourage discussion, mentoring and networking.” “I also took the initiative to connect with our Botswana AAT Community and joined one of their in-person branch meetings remotely from the UK. It was such a delight for me to receive a warm welcome and feel that I was accepted openly into their meeting. I wanted to convey to attendees that although they are overseas, they still form a part of our AAT family.” Her emphasis on the importance of the support network of AAT members and the benefits of branch meetings comes from her own experience when she was running her own bookkeeping, accountancy and taxation business as aself-employed accountant. “I was so grateful for the fantastic CPD opportunities that AAT provided when running my own business, and the opportunities to meet other members at branch meetings and Mastercourses was incredibly valuable,” she says. “By talking to and connecting with other AAT members, I was able to discuss current and problematical issues to ensure that I was able to provide a superlative service for my clients. “Having the support, mentoring opportunities and back-up of others was so valuable to me when I first started working on my own. I have since been pleased to provide similar support, mentoring and backup to others. This is why I firmly believe that the branch network is so important for all our members and students, no matter where they are on their AAT journey.” Qualifications 2022 Heather has overseen the development of the new curriculum and qualifications being launched in September. To develop Q2022, AAT has worked with over 500 businesses and employers globally to explore what is driving change in the profession to identify the skills required for future success. As a result of the research, three new skills were identified as being essential for accounting technicians of the future, these being analytical, advisory and the ability to use technology. Four new key themes have been embedded throughout the qualification – technology, ethics, sustainability, and communication – from being referenced at Level 1 through to analysing and understanding the impact of the themes at Level 4. Becoming an advocate for AAT Heather began her accountancy career in the early 1980s whilst working for a local authority in the finance department, gaining experience in different areas, including IT and housing benefits. During this time, she passed her AAT examinations and later went on to take her Association of Taxation Technicians (ATT) membership examination. Heather is a Fellow member of both AAT and ATT and has been a professional member of AAT for over 32 years. Heather has also served as an AAT Council member since 2016, including as Chair of the Management Board. After relocating to Wiltshire with her husband, Heather set up her own successful accountancy practice in 1993, with clients including unincorporated businesses, limited companies and charities, with a focus on financial and management accounting, tax compliance and independent examination of charity accounts. She says that becoming Vice President of AAT in September 2020 was “a truly proud moment for me”. This led to her automatic accession to President at the AGM in September 2021. As well as chairing Council meetings, Heather has been a member of the Management Board, Remuneration board and Nominations and Governance board since September 2021. “Being a member of Council has certainly developed me further as a person, and my membership of AAT has given me the confidence and opportunity to become a responsible Trustee. I have taken every opportunity to encourage our members to put themselves forward for AAT Council, and I am delighted to report that we currently have 22 candidates seeking election to Council – a record for AAT!” Heather stated that she had been liaising with the Presidents of chartered bodies over the past twelve months, building professional relationships and bonds to the benefit of each organisation. “I have also been working with past Presidents of AAT to establish regular meetings by way of the Past Presidents’ Forum, where discussions take place on how they can best advocate for AAT. This widens the Past Presidents’ activities that were originally restricted to the discussion and setting of the theme for the annual Past Presidents’ Award. Ethics at the heart of accountancy Heather says that one of the key tenets of AAT is the ethical standards and awareness that it instils in our members from student level onwards. “AAT has been looking very carefully at professional ethics and standards, which I am sure we all agree, are of vital importance,” she says. “I always felt that as a member of AAT, I wanted to give my clients the highest quality of service possible. This involved uncompromising compliance with accountancy, taxation and legal practices. AAT greatly supported me in this by providing me with essential business guidance. “AAT has also been looking at the new qualifications, Qualifications 2022, and how we prepare our current and future students for the new world of work. I am delighted that this is now embedded across all areas of the curriculum rather than as a separate paper. Ethics is about treating people fairly and honestly and trying to raise the standards of AAT professionals, at whatever level they are working.” Technology and its challenges Heather says that the pandemic has accelerated the use of technology, and the accountant of the future will be required even more to use technology to the maximum effect, with Artificial Intelligence and data analytics likely to become more and more prominent. This will provide the opportunity to add greater value to our organisation and the service we provide to our clients. “Our profession continues to evolve,” she says. “People are making more use of technology as a consequence of lockdown. VAT is now well established as part of Making Tax Digital (MTD), with MTD for income tax self-assessment being the next area to be introduced. Change inevitably brings challenges but through them lie opportunities that are to be welcomed rather than feared.” Promoting AAT to students As part of her role as AAT President, Heather has been reaching out to students and colleges, explaining the benefits of AAT membership and continuing professional development. “I have been engaging with them to explain the qualifications and talking to them about the benefits of membership, the resources available to them and how AAT qualifications can assist them in their careers.” Another key interest Heather has is how to make the profession sustainable. “I very much support the AAT strategy of sustainability. I want our students and members to adopt these initiatives, take them forward and by doing so, will elevate accountancy standards,” she says. A highly regarded organisation She says that being AAT President has been incredibly enjoyable, and she has learnt so much more about the organisation that she has always held in the highest regard. “AAT is a tremendous organisation that is recognised both nationally and internationally. It looks after its members through local branch meetings and master courses, conferences, webinars and a raft of online resources that are available to members and students,” she says. “AAT offers so many opportunities for members to expand their knowledge, and I am incredibly proud to be associated with this prestigious organisation.”