From school-leaver apprentice to partner

How an AAT apprenticeship fast-tracked Ryan Day’s career to Partner leading the MKS Technology sector group.

Ryan Day began his career as an AAT apprentice at Moore Kingston Smith (MKS), making partner in ten years. Here’s how he developed the tools to lead the MKS Technology sector group.

About the business

MKS is an accountancy firm with six offices in London and the South East, providing professional services, audit and accounting. It has around 750 staff, of which around 180 are trainees and around 30 are on the AAT apprenticeship route. MKS offers a two-year apprentice programme, with trainees starting at AAT Level 4.

The AAT training contract was two years, and after Ryan qualified at Level 4 he sat his first ACA exam paper.

Fitting study around work

The prospect of learning on the job and earning money at the same time was attractive to Ryan Day, Partner, who had initially considered studying law. “MKS offered the opportunity to work hard and study hard, but also have fun and get to know the other trainees as well.”

“It was a balance of studying and learning on the job as college was booked for two-week blocks around client assignments,” he says. “Juggling both was a learning curve but getting the practical work experience whilst studying towards the qualification was attractive.”

How MKS encourages progression

“If you knew me 12 or 15 years ago, you would have said I was shy and very quiet – not how people would describe me now,” he says. “I became a partner at age 30. It is important to try to have the confidence and the courage to put yourself forward and volunteer for opportunities within the organisation.”

“MKS is good at continuity, so if you did a job in your first year, you’d often go back and do it your second year and third year, each time taking on a more senior role,” he explains. “One of my first senior jobs was with a law firm that was based in Covent Garden which had around 16 partners or so in size. I took that job on pretty much as soon as I qualified, and then ultimately kept that client and held the relationship, despite there being two or three partner changes.”

The apprenticeship let Ryan lead assignments at age 20, and supervise the work of trainees who had joined the firm at graduate level. As he progressed in MKS he gained more responsibility in running the internal teams, supervising the booking of staff, appraisals, looking after his own team of trainees and reporting directly to the partners. MKS now has a pipeline of AAT and graduate trainees who follow a broadly similar training plan.

“Looking back, I was quite shy but having to deal with challenging clients toughened me up. I always remember a senior manager, who is still at MKS, briefing me on the job and telling me to take no nonsense from a more junior trainee and backing me to do well.”

Developing loyal, skilled workers

“I do really feel part of MKS, especially as I have progressed to becoming an Equity Partner within the firm,” he says. “The former Senior Partner Martin Muirhead was someone I worked with closely as a manager and senior manager and he championed my cause,” Ryan explains. “You work directly with a number of partners, and performance at this level is monitored closely so potential partners are identified from a long way out.”

During his training, Ryan had worked with a lot of not-for-profit organisations, law firms and real estate companies, and ultimately decided that despite his wealth of experience, he didn’t want to move firms to specialise in a specific sector. “I have taken on the MKS Technology sector group and it has pushed me out of my comfort zone.”

He says that now in his role as partner he prioritises delivering good quality work to a deadline, engaging with clients around what keeps them awake at night, and thinking about how the firm can assist outside of the compliance cycle.

“I have enjoyed the journey from AAT apprentice to partner, and I can thoroughly recommend it,” he says. “After all, here I am at MKS 16 years later. My advice to would-be trainees is to go for it. Taking that route opens up so many avenues for your future career.”

Listen to the UKFIU’s AML compliance podcast episode

The UKFIU have published an accountancy sector podcast discussing AML compliance with expert panellists.

Listen on Spotify

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In this episode, panellists from accountancy sector supervisory bodies discuss Anti-Money Laundering (AML) compliance within the sector. This includes specific cases where a firm may have AML concerns during Know Your Customer (KYC) and Suspicious Activity Report (SAR) practices. The panellists use their extensive knowledge to provide their perspectives on the sector as a whole and specifics relating to their areas of focus, from large accountancy firms to individual bookkeepers. There is also information on opportunities for firms to approach the UKFIU’s Reporter Engagement Team (RET) to improve internal understanding of SARs submission.

Progressing to partner as a school-leaver apprentice

AAT Apprentice-turned-Partner Ryan Day shows how he grew a successful career

Moore Kingston Smith (MKS) is an accountancy firm with six offices in London and the South East, providing professional services, audit and accounting. It has around 750 staff, of which around 180 are trainees and around 30 are on the AAT apprenticeship route. MKS offers a two-year apprentice programme, with trainees starting at AAT Level 4.

Here we talk to one of their former apprentices, Ryan Day, about how he progressed to Partner leading the MKS Technology sector group in just a decade.

Find out more about apprenticeships

Find out how apprenticeships are run and see how AAT can support you with running your scheme successfully.

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Why do an apprenticeship?

“I had applied to go to university to study Law but I wasn’t entirely sure that I wanted to go. I felt that I would likely end up in a Finance or Accountancy role regardless of whether I had a university degree. I thought I could shortcut the process by signing up for an apprenticeship. I joined MKS straight from doing my A levels in Maths, Law, Chemistry and Geography,” in September 2007 explains Ryan Day, Partner.

The prospect of learning on the job and earning money at the same time was attractive to Ryan.“ MKS offered the opportunity to work hard and study hard, but also have fun and get to know the other trainees as well.”

However, his family took a bit more persuading. “My family were supportive albeit I think some were disappointed,” he said. “Nobody in my family had been to university at that point and my Grandad who passed away when I was in my final year of secondary school certainly wanted me to go.”

Balancing work and study

The AAT training contract was two years, and after Ryan qualified at Level 4 he sat his first ACA exam paper in June 2009.

“It was a balance of studying and learning on the job as college was booked for two-week blocks around client assignments,” he says. “Juggling both was a learning curve but getting the practical work experience whilst studying towards the qualification was attractive.”

Taking on responsibility

His apprenticeship gave him a lot of responsibility at a young age. He found he was leading assignments at age 20 and was regularly asked to supervise the work of trainees who had joined the firm at graduate level.

“MKS is good at continuity, so if you did a job in your first year, you’d often go back and do it your second year and third year, each time taking on a more senior role,” he explains. “One of my first senior jobs was with a law firm that was based in Covent Garden which had around 16 partners or so in size. I took that job on pretty much as soon as I qualified, and then ultimately kept that client and held the relationship, despite there being two or three partner changes.”

As he progressed in MKS he gained more responsibility in running the internal teams, supervising the booking of staff, appraisals, looking after his own team of trainees and reporting directly to the partners. MKS now has a pipeline of AAT and graduate trainees who follow a broadly similar training plan.

Growing confidence and experience

“If you knew me 12 or 15 years ago, you would have said I was shy and very quiet – not how people would describe me now,” he says. “I became a partner at age 30. It is important to try to have the confidence and the courage to put yourself forward and volunteer for opportunities within the organisation.”

“Looking back, I was quite shy but having to deal with challenging clients toughened me up. I always remember a senior manager, who is still at MKS, briefing me on the job and telling me to take no nonsense from a more junior trainee and backing me to do well.”

Deciding on a career path

During his training, Ryan had worked with a lot of not-for-profit organisations, law firms and real estate companies, but ultimately decided that despite his wealth of experience, he didn’t want to move firms to specialise in a specific sector.

“It was about making an informed decision about whether you want to specialise in a particular sector or industry. I decided to stay in practice because no two days are the same and you don’t get pigeon-holed. I have taken on the MKS Technology sector group and it has really pushed me out of my comfort zone.”

Pressing on to partner

“I do really feel part of MKS, especially as I have progressed to becoming an Equity Partner within the firm,” he says. “The former Senior Partner Martin Muirhead was someone I worked with closely as a manager and senior manager and he championed my cause,” Ryan explains. “You work directly with a number of partners, and performance at this level is monitored closely so potential partners are identified from a long way out.”

He says that now in his role as partner he prioritises delivering good quality work to a deadline, engaging with clients around what keeps them awake at night, and thinking about how the firm can assist outside of the compliance cycle.

“I have enjoyed the journey from AAT apprentice to partner, and I can thoroughly recommend it,” he says. “After all, here I am at MKS 16 years later. My advice to would-be trainees is to go for it. Taking that route opens up so many avenues for your future career.”

Find out more about apprenticeships

Find out how apprenticeships are run and see how AAT can support you with running your scheme successfully.

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How accountants are coping with HMRC’s call screening

HMRC is limiting the kinds of issues it will discuss on its helplines, leaving bookkeepers and accountants in the lurch on difficult issues.

HMRC are prioritising complex self-assessment queries to its Self Assessment (SA) helpline until the end of January in a bid to reduce demand during one of its busiest tax periods, while encouraging more people to use HMRC’s online services.

HMRC say that two-thirds of queries to the helpline can be resolved online. SA-related queries to the helpline which are now being treated as priority are those which cannot be resolved easily online and/or from ‘vulnerable’ customers who struggle to access online facilities.

Although a short-term solution, the decision was only announced in December, giving very little time for accountants and agents to prepare for the changes and find workarounds.

HMRC phonelines are already beset with issues from hour-long delays and callers being disconnected.

It’s not the first time HMRC have restricted their phonelines. HMRC temporarily closed their helpline between June and September last year as part of trial to redirect customers to use online digital services.

According to HMRC, the most common calls to the SA helpline – and which can be easily dealt with online – include:

  • Do I need to fill in a tax return?
  • How do I fill in my online tax return?
  • How do I check how much tax I owe?
  • Where’s my self assessment tax refund?
  • What happens if I can’t pay my tax bill?

But what impact has HMRC’s sudden decision to restrict calls to the SA helpline had on accountants and their clients? And what are their concerns?

Frustrating experiences with HMRC helplines are common

Louise Healy MAAT, Owner Clarity Accounting

I’ve had to call HMRC for a client very recently and it was a frustrating experience. I called the agent helpline and there was an automated message which said if I tried to query anything other than SA, I’d get sent back to the main helpline. I got through after 20 minutes but they didn’t manage to sort out my query. They weren’t able to give me much information or advice due to data protection even though I’m the authorised agent. I now have to write a letter and file a paper return for the client.

When I tried to call the PAYE number for another client query, I was on hold for over an hour and then got cut off.

I also have one particular client who is worrying about their tax code potentially being incorrect for the new year but they can’t sort it yet due to HMRC only focusing on specific SA-related queries.

I often dread when I have to call HMRC – it’s usually very frustrating. HMRC don’t make it very easy for us accountants to do our job!

Verdict: I often have frustrating experiences with HMRC helplines and the recent restrictions are not helping.

Accountants can help alleviate SA-related queries

Sharon Wray FMAAT, Director, Sharon Wray Accountancy Services

It’s not really a surprise that HMRC are only taking priority calls during the run-up to the self-assessment filing deadline as this has been happening for some years now.

In our practice, we have sent our reminders to clients with the amount to pay, how to pay and their tax reference number, which has helped alleviate direct queries to us. We also included a link to set up a time to pay arrangement if they are struggling to pay their tax bill.

We often tell our clients to download the HMRC app as it’s secure and they can pay their tax via the app.

With HMRC plans to move to a 24 hour ‘digital-first’ service, it’s our aim to drive our clients to become fully digital by the end of this year so that client queries can be addressed directly on the digital platform rather than coming to us, it’s just a matter of education.

Verdict: Accountants have a role to play in helping to alleviate SA-related queries and can send reminders to clients specific to their circumstances.

Many callers just want reassurance from a person

Clare Bowen, Partner, Monahans

Although I understand the logic behind these changes, many callers don’t have an accountant and need support. They won’t necessarily know where to look for certain information online or they may have a question specific to their circumstances. HMRC has a responsibility to speak to these people.

Information and explanations HMRC provides around certain topics is challenging enough for accountants – and we do it all day every day.

This is especially important as we are seeing the number of fake HMRC calls increase. If an individual receives one of these calls and cannot get through to HMRC, they may give away information they shouldn’t.

I’m also not convinced that HMRC is prioritising criteria is fit for purpose. Who’s to say that a 50-year-old builder who has been a doing tax returns for 30 years doesn’t also need help?

A lot of people want reassurance from a person rather than seeing it on a screen. This allows individuals to say, for example: “Sorry I didn’t understand that part” and the person can explain in a different way – which isn’t something they can get on a website.

Professionally, HMRC’s current system is reflecting badly on us as accountants. Some operators haven’t received the training they need and don’t have the knowledge necessary to help. As a result, clients may view us as incompetent if we haven’t been able to get required answer or advice.

We’re advising clients:

Contact HMRC earlier in the morning and give yourself a big window time.

Cut your losses: if one representative doesn’t have necessary knowledge to help with a query, you may have to put down the phone and start again. You need to get the right person at the end of the phone, otherwise it’s a waste of your time.

I believe HMRC would benefit from creating a comprehensive FAQ section to make it easier for people to find the answer they need, which would also head off a number of calls.

Also proactive communications will help: if a particular topic is trending in the media, get ahead and put out something on the website to address it.

Verdict: Many people want reassurance from a person rather than a screen. HMRC should consider creating comprehensive FAQs section to make it easier for people to find the answer they need.

All contributors’ titles were correct at time of publication.

Making compliance more manageable in 2024 with Xero Tax

This content is brought to you by Xero.

With a new tax year on the horizon, you might be wondering how to make your 2024 workload more manageable.

As the UK tax system continues to evolve – through aspects like Basis Period Reform and Companies House Reform – practices will need to do even more with their already-stretched time.

And while we can’t conjure up an extra hour or two in the day, it is possible to make time savings with the right tax compliance tools and software.

In this guide, we show you how Xero Tax can simplify and streamline your compliance practices for company and individual clients.

The right tools for the job

A new tax year is the perfect opportunity to enhance your practice processes for the year ahead. Changes you make over the next few months can have a knock-on effect for the next set of client accounts and returns. Setting up the right software can streamline busy seasons and simplify daily practice tasks.

Xero Tax (free for Xero partners) is connected accounts production and tax software that you can use with company and individual clients. With the ability to manage tax returns all in one place and share accurate secure data, you can do away with disconnected and inefficient tools, swapping them for a streamlined way to manage your bookkeeping, accounts and tax in a single platform.

There’s never been a better time to start using Xero Tax. There are a range of new features that make Xero Tax even more useful, scaleable, and efficient for practices and clients alike.

For company accounts, Xero connects with Companies House so you can retrieve data and file accounts. Here’s a closer look at some recent updates for company accounts and tax:

  • Supporting the CT600L: Increased support for your research and development-intensive clients, with the CT600L for Research and Development Expenditure Credit (RDEC).
  • Non-trade capital allowances: Say hello to more functionality for property clients – with a non-trade capital allowance section where you can claim non-trade capital allowances on your clients’ behalf for non-trade property.

For sole traders, Xero Tax can produce unincorporated accounts and populate the relevant income schedule. Here’s a look at some recent updates:

  • Closer Xero integration: We’ve added a direct import from Xero that will allow you to import sole trader income and expense data directly from an organisation, supporting both cash basis and accrual accounting.
  • HMRC import: You can now download HMRC reports for your clients while completing personal tax returns. The report includes other employment data, pension income, state benefits, NIC, and marriage allowance. Just another way you can support clients with even more useful data. 
  • New schedules: We now support all boxes on the SA106 Foreign income schedule, plus we’ve added the SA107 (Trusts etc) supplementary page – so personal tax now supports all the primary supplementary self assessment pages.

We’re committed to building the right tax solution for accountants and bookkeepers, with Partnership Tax coming soon! 

One of the trickiest aspects of compliance is managing obligations and deadlines across multiple taxes. Having a clear view of what’s completed versus what’s outstanding can help you prioritise tasks and manage practice workloads more effectively. Without a clear view of client obligations, you’ll struggle to quantify just how much work your practice has to do.

Our new tax manager gives you a real-time view of client obligations and deadlines. Track progress and see what’s outstanding for company tax, company accounts, personal tax, and VAT. Tax manager is available to all Xero partners in Xero HQ, at no additional cost.

We’re continuously updating Xero Tax in line with feedback from our accountants and bookkeepers, so that Xero products are fit for your needs today and in the future.

New tax year, better tax approach

If you want to make the new tax year a success, it’s time to start planning your approach.

Will you choose a stack of standalone tools that don’t speak to each other? Or swap them for a single system that enables you to manage compliance in one place.

Xero Tax enables you to streamline your tax offering and serve clients with a single system. Your whole team can work from Xero Tax at the same time – with unlimited users and cloud-based storage, you no longer need to wait for a colleague to finish their tasks before signing on to complete yours.

Say goodbye to expensive licences and single tools for single processes. Xero Tax comes at no extra cost for accountants and bookkeepers on the Xero partner programme

Xero Tax integrates seamlessly with other Xero tools – so you don’t need to duplicate manual data entry. Bookkeeping data automatically filters through to Xero Tax and populates accounts and returns, that you can send for e-signature, and then file directly to HMRC and Companies House.

Getting sign off is simple too. Using document packs, clients can sign off documents, accounts, and returns within Xero (without you having to manually chase them for signatures). Multiple layers of security keep your team and client information secure.

Get your practice and clients ready for increasing digital transformation over the next few years – such as software-only filing for Companies House, and MTD for Income Tax. Xero Tax enables you to file complaint accounts and returns today, and our continued support and platform updates mean we’re getting ahead on future regulatory change too.

But don’t just take our word for it. Scott Davenport, Tax Director at Davenports Group had this to say:

“With Xero Tax I can give simpler tax returns to another member of my team, they can put these into Xero Tax, and I can just review them. I get the feeling we’re saving about 50 to 55% of our time using Xero Tax compared to the software we used before. I think anyone who tries it will see the benefit of Xero Tax.”

Start making the new tax year smoother by adopting Xero Tax in your practice today.

This content is brought to you by Xero.

How AAT-trained staff can help solve your business problems

Spotlight on AAT apprentices for National Apprenticeship Week 2024.

As AAT President, and former apprentice, Kevin Bragg knows from his years of experience in the industry, apprenticeships are also a boon for employers.

“As an employer, I know apprenticeships work,” he says. “Apprenticeships have helped me attract a higher level of candidate – the kind looking to progress and define their career. I have recruited apprentices with a view to not just filling the role now, but to develop their future potential.

Find out more about apprenticeships

Find out how apprenticeships are run and see how AAT can support you with running your scheme successfully.

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“It’s about training providers and employers working together to produce capable finance professionals who are ready and motivated to be part of a productive team.”

So, as part of National Apprenticeship Week 2024, let’s take a closer look at how AAT apprenticeships both transform lives and help employers to develop the talent pipeline they need to drive their businesses today and in the future.

Why AAT apprenticeships make sense for so many

AAT apprenticeships provide a launchpad for a successful career in finance. All you need to qualify is to be over 16, have left full-time education, and have been a UK or EEA resident for at least three years.

What’s more, the scheme is carefully thought out and designed to offer all the support young people need as they start out in the industry.

“Young people need in-person help and mentoring to reach their full potential,” Bragg says.

“So, one of the big advantages of the AAT apprenticeship scheme is that it has built-in mentoring time to ensure the apprentices get the guidance and on-the-job experience they need.

“By the end of their training, they will have spent lots of time shadowing more experienced colleagues and have learned what the world of work is all about.”

However, as there is no maximum age, it’s also a great option for anyone looking to change careers.

Other advantages include the ability to earn while you learn, as well as the freedom to fit the exams around other commitments, from work to caring responsibilities.

As former AAT apprentice Laura Whyte, who now runs her own accountancy firm, says: “An AAT apprenticeship is a great way of joining up learning and working, and it opens the door to so many opportunities in a range of sectors because all companies need accounts departments of some kind.”

How AAT apprenticeships drive productivity

For employers, when an apprenticeship is married to an AAT qualification, it gives invaluable reassurance that new recruits can already manage tasks such as bookkeeping and cost analysis.

Bragg worked his way up from commercial apprentice to Finance Director and then Managing Director before becoming AAT President last year. He says: “From an employer’s perspective, apprentices can hit the ground running in a way those coming from purely academic backgrounds may not be able to because they are used to being in real-life workplace situations.

“So, when you take on an AAT-qualified recruit, you know he or she will bring a tool kit of skills to the business from day one.

“You also know that person has the determination, commitment, and focus required to make it through the exams and get their qualifications.”

Employing an AAT apprentice also allows companies to fill skills gaps at a relatively low cost, while also helping individuals to develop the skills and knowledge required for a rewarding career within the business.

“There’s a reason why in trades such as plumbing, they operate a buddy system that allows new recruits to learn just by watching and settling into the day-to-day working routine,” Bragg says.

“But a lot of young people are missing out on that. And that means they are less ready for work in some respects.

“I started my career as a commercial apprentice at a manufacturing company, which involved going round every single department and gave me a real insight into how the company worked.

“It also helped me to learn how to analyse what people were saying, which is the type of real-life work experience some people coming out of university just don’t have.”

About National Apprenticeship Week

National Apprenticeship Week is an annual celebration of the achievements of apprentices around the country and the positive impact they make to communities, businesses, and the wider economy.

The theme of this year’s event, which will take place between 5 and 11 February 2024, is “Skills For Life”.

“Let’s use this week to recognise the hard work of employers, training providers, End Point Assessment Organisations (EPAOs), ambassadors and apprentices all of whom contribute to the success of apprenticeships across the country,” the Department of Education says.

Further reading

Find out more about apprenticeships

Find out how apprenticeships are run and see how AAT can support you with running your scheme successfully.

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Blockchain uses in accountancy

Many are aware of blockchain in the context of cryptocurrency, but it has practical applications for accountancy, too.

From automated smart contracts to decentralized ledgers, blockchain technology is revolutionizing the field of accountancy by providing accountants with tools that can enhance transparency, efficiency, security and accuracy in financial processes.

Introduced as the underlying technology for the cryptocurrency Bitcoin, blockchain’s applications have since expanded beyond digital currencies. Within accounting, it has the potential to assist regulatory compliance and enhance the system of double-entry bookkeeping which has served the profession for centuries.

Technological trends for accountants

Stay on top of rapid developments and how you can implement them at work with our e-learning course.

Find out more

What is blockchain, and how will it impact accounting systems?

Blockchain is a decentralized and distributed digital ledger technology that enables secure, transparent and tamper-resistant record-keeping of transactions across a network of computers. Each transaction is recorded in a block, and these blocks are linked together in a chronological chain.

Unlike traditional centralized databases, the ledger is distributed across all participants in the network. Each participant, or node, in the network has a copy of the entire blockchain, and no single entity has control over the entire system.

So, rather than maintaining distinct records relying on transaction receipts, businesses can input their transactions directly into a shared register, establishing a connected network of permanent accounting entries.

Because entries are dispersed and securely sealed through cryptography, attempting to manipulate or eradicate them to hide activities becomes nearly impossible.

The presence of a decentralized and transparent ledger ensures that all parties involved in a transaction have access to the same set of records. This shared accountability reduces the risk of errors, fraud and disputes, as all participants can independently verify the transactions.

How can blockchain be used in accountancy?

Smart Contracts

Smart contracts are self-executing contracts with the terms of the agreement directly written into code. They are like digital vending machines; once you input the correct payment and make a selection, it automatically executes the agreed-upon transaction without the need for intermediaries.

Smart contracts can automate various accounting processes and streamline tasks such as invoicing, payment processing and reconciliation, reducing the need for intermediaries, the likelihood of human errors and associated costs.

Once predefined conditions are met, such as the completion of a service or delivery of goods, the smart contract can automatically generate an invoice and initiate the payment process, reducing manual intervention and the risk of delays.

For business expenses, smart contracts can be programmed to track expenditures automatically. When an employee submits an eligible expense, the smart contract can verify the information and trigger the reimbursement process, ensuring accurate and timely reimbursements without the need for manual approval.

Smart contracts can also automate payroll processes by automatically calculating and distributing salaries based on predefined rules, such as hours worked or performance metrics. This reduces the manual effort involved in payroll management and ensures timely and accurate payments.

Audit

Blockchain provides a comprehensive and easily traceable audit trail where every transaction and modification made to financial records can be tracked, creating a detailed history of changes that can allow for a more accurate and efficient examination of the data behind financial statements.

Since all transactions are recorded in a secure and transparent manner, auditors can access a real-time and comprehensive view of financial data. This can potentially reduce the time and resources required for audits, leading to more efficient and cost-effective auditing practices.

For example, a series of smart contracts could automatically verify compliance with regulatory requirements, and automatically confirm the existence of certain assets or liabilities based on predefined criteria. This reduces the need for manual confirmation procedures, saving time and resources.

With the saved resources, auditors could redirect their efforts towards areas where they can contribute more value, such as handling intricate transactions, focusing on internal control mechanisms, or providing strategic insights.

Supply Chain

Blockchain enhances supply chain transparency by recording every step of the production and distribution process.

Accountants can use this data to track costs, validate transactions and ensure compliance with financial regulations. This level of transparency also helps in identifying inefficiencies and optimizing the supply chain for cost-effectiveness.

Smart contracts can automate payment processes based on predefined criteria, such as the successful delivery of goods. This streamlines the reconciliation of transactions between different parties in the supply chain, providing real-time visibility into financial transactions.

And by recording every step in the supply chain, including adherence to quality standards and regulatory requirements, accountants can more easily generate accurate and compliant reports for regulators.

What are the challenges of blockchain in accountancy?

Technical Complexity

Blockchain technology is inherently complex, requiring deep understanding of cryptography, distributed systems, and consensus mechanism.

Accountants, traditionally focused on financial analysis and reporting, would need to upskill in areas such as programming languages and blockchain architecture to effectively navigate and leverage this technology.

And while accountants will not be required to become computer programmers themselves, they will need to be able to translate complex blockchain concepts into understandable terms for clients and stakeholders.

Integration Issues

Many businesses still operate on legacy accounting systems that were not designed with blockchain in mind and may use proprietary data formats and standards that are not easily compatible with blockchain.

Blockchain platforms and legacy accounting systems often operate on different technologies and protocols and may require the development of standardized interfaces or middleware to facilitate communication and data exchange.

Ensuring data consistency, accuracy and integrity during migration is crucial. Legacy data may need to be converted into a format compatible with blockchain, and this process can be time-consuming and error-prone.

Data Privacy

The immutability of blockchain, which ensures that once data is recorded, it cannot be altered, can be a double-edged sword for data privacy.

If sensitive information is inadvertently or maliciously recorded on the blockchain, it becomes challenging to erase or rectify. This can raise concerns about the permanence of certain data elements, especially if they contain personal or confidential information.

Smart contracts, while automated and efficient, can pose privacy risks if not implemented securely. If personal or confidential data is included in a smart contract without proper encryption or obfuscation, it may be exposed to unauthorized parties. 

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Key findings from AAT’s 2023 Salary Survey

The main trends highlighted by the 2023 Salary Survey, explained.

The 2023 AAT Salary Survey is a major event in the accounting year in that presents a snapshot of a profession developing rapidly, and dealing with a lot of change. The impact of the pandemic, developments in technology, changing work patterns and an economy that doesn’t allow for any complacency are all filtered through into the survey, providing a glimpse at what accountants are earning, how they are coping under pressure, what they value, and where they see themselves and the profession in the coming years.

The headlines are clear: the survey paints a positive post-pandemic picture of remuneration for AAT membership, with a 14% increase in average salaries for the two-year period from 2021 for AAT’s students and non-licensed members. Meanwhile, Salary progression is again evident this year as members move along the membership journey, with the greatest increase being between Level 4 and the full member stage – where on average membership carries a 35% jump in average salary.

Hard work pays off

A closer look at the research reveals some interesting trends that paint a nuanced picture of the rewards – and challenges – that those in the profession face.

A growing proportion of students say the hard work is worth it. Students at all levels were asked to what extent they agree that: “Studying for an AAT Accounting Qualification has increased my earning potential.” This year, more than three-quarters of them (79%) agreed that AAT has had a positive impact on their earning potential. These figures show an uplift of 5% on 2021 and 2% compared with pre-pandemic levels in 2019.

That optimism is borne out, with the median salary for those studying jumping by 14% from 2019, to reach £25,000 this year. Bonuses are also up, by a whopping 60%. More students are working full time now, too, with the high percentage of students at L2 and L3 not working (12% and 6% respectively) recorded in 2021 dropping to 5% at L2 and just 1% at L3 not working.

On the shop floor

Differences are also becoming visible across different industry sectors. The 2021 survey showed that AATQBs in the not-for-profit sector received the highest average remuneration package. In addition, a significantly larger proportion say their salary has increased over the last year: 88% compared to 74% in the private sector and 73% in the public sector.

The size of the company matters too. Those AATQBs in medium-sized organisations fare the best in terms of basic salary and overall remuneration, but those in micro-sized companies have the highest average bonus.

Those in larger organisations enjoy a median income of £28,000, while accountants at midsize firms top that, averaging over £29,000. Similarly, mid-size firms give bonuses hitting the second-highest levels at an average of £2,360. Those accountants working in the smallest organisations (categorised as 1-10 employees for the purposes of the survey) are offsetting the lowest median salaries (£24,000) with big bonuses, averaging over £2,500.

The gender agenda

Accountancy, like most professions, has had to grapple with the gender pay gap in recent years. Encouragingly, the profession appears to be making progress in some areas – although more is required. The most glaring gap is at the senior level, where it seems that the parity that exists at the early career level tends to dissipate. Indeed, among non-licensed members, men working full-time at the professional level (MAATs and FMAATs) enjoy an average salary which is 9% greater than women at the same level, and a bonus which is 10% higher.

The direction of travel on this is hard to discern. For instance, among the student cohort, we see women earning more than men. Some other trends suggest this may begin to filter through more widely. Salary increases are becoming more common for women compared to 2021 where males were 8% more likely to have seen an increase in salary. By 2023 this gap had closed to a 2% difference (but still in favour of males). And certainly the gap still exists, but shows signs of closing: although 3% more men than women received a bonus in the last year (38% versus 35% of women), they still lag behind men (the difference was 5% in 2021).

Striking out

Running a business comes with a huge potential rise in remuneration. Over half of all licensed accountants (54%) say they have seen their fee income increase over the last year, compared to 43% in 2021. This figure for 2023 increases to 59% for those who are purely self-employed.

You can read more about the specific findings for licensed accountants here.

Mastering apprenticeships

One of the more notable trends in recent years is the growth in the proportion of students taking the apprenticeship route. AAT has been a keen supporter of this, working with employers and training providers to develop better pathways to professional progress. The 2023 survey reveals that once again, while progress has been made, there is work to do.

Most encouragingly, the proportion of apprentices has grown, now accounting for 30% of students who work full-time, compared to 24% in 2021 and 30% in 2019. Students who are not apprentices do significantly better in terms of salary and bonus with an average salary which is 21% higher than that of apprentices. However, salary levels are increasing markedly, a trend that will surely close the gap.

Crucially – and this will inevitably increase take-up of apprenticeships – since 2021, the average apprentice salary has gone up by 23%, compared to 16% for those students working full-time who are not on an apprenticeship scheme. It’s also worth pointing out that apprenticeship numbers are almost 50-50 gender split, a factor that should also go some way to addressing gender gaps further up the career ladder.

How to become licensed through AAT

Running your own practice can be hugely rewarding. If you’ve decided to make the leap, you’ll need a licence – this article breaks down how to get one.

For the right person, having your own practice brings great benefits. If you want to be self-employed, it’s rewarding, brings freedom, variety, flexibility, job satisfaction and even higher earning potential. However, it also comes with risks. Our Be Your Own Boss guide (PDF) can help you assess if running your own practice would be right for you.

AAT professional members, or those who have applied to become one, are eligible to apply for a licence.

Once you’ve decided it is the way forward, there are important compliance matters you will also need to consider when setting up your business. You must ensure you understand and are able to meet all the regulatory and legal obligations placed on accountancy firms who are providing services to clients.

First of all, we’ll look at whether you need a licence, then we’ll talk about how to get one.

Who needs a licence?

Anyone setting up their own practice and offering accountancy and bookkeeping services to clients in the UK, Chanel Islands or Isle of Man will need a licence. You also need a licence if you’re working as:

  • sole practitioner
  • partner
  • director or principal with at least 5% shares belonging to you, your household or family.

Most AAT professional members offering self-employed services fall under one of these categories. However, there are exceptions:

  • if you’re authorised and regulated by one of the professional bodies within our Licence Exemption Policy
  • if you only provide services on a subcontractor basis and have a written subcontracting agreement in place clarifying the role and responsibilities of each party, along with arrangements in place for professional indemnity insurance, GDPR compliance, and anti-money laundering policies, procedures, and controls.

If you’re unsure whether or not you need one, you can use our licence checker.

What type of licence do you need?

There are two types to choose from depending on the professional membership you hold and the services you want to offer.

AAT Licensed Bookkeepers can provide up to five services:

  1. Bookkeeping
  2. Financial accounts and accounts preparation for sole traders and partnerships
  3. VAT
  4. Computerised accountancy systems
  5. Payroll

AAT Licensed Accountants can provide up to 18 services. A full breakdown is available here.

AAT licensed members are not permitted to carry out statutory audits. Please note, to be a Licensed Accountant you must be an AAT full member (MAAT).

How to apply for your licence

Prepare supporting information in 5 steps

1 – Apply for a Basic Disclosure Certificate if you’re applying for AAT to act as your anti-money laundering supervisor. This must be dated within the last three months. Apply through:

If you are registered with another supervisory authority, you must provide evidence of your alternative AML supervision.

2 – Confirm who will act as your Money Laundering Reporting Officer

  • if you are a sole trader with no employees, you must act as the nominated officer yourself
  • the role should not be held by an external consultant.

3 – Arrange Professional Indemnity Insurance (PII)

  • PII protects both you and your clients, and your application won’t be approved until you have arranged suitable cover. AAT members are eligible for exclusive rates on PII if arranged through AAT’s partner provider.*

*AAT is an introducer-appointed representative of Parliament Hill, who are authorised and regulated by the Financial Conduct Authority for non-investment insurance mediation only under registration number 308448. You can check this out at http://register.fca.org.uk. AAT is not in the same group as the provider.

4 – Arrange continuity of practice cover

5 – Register with the Information Commissioners Officer (ICO).

Complete your application form

Tell us about yourself, and the business you want to run. That includes:

  • your personal and registered business information
  • your membership and practice status
  • your business model
  • the services you would like to offer
  • details of any shareholders
  • the number of clients you have and your gross fee income.

Pass the Licensed Application Standards (LAS) tests

There are three LAS tests to pass, covering anti-money laundering, professional ethics and practice management.

These competency-based tests are designed to ensure all members who wish to be licensed are aware of and understand their regulatory and statutory obligations when providing services to the public. More information about our members’ responsibilities, both under AAT’s regulatory framework and the relevant anti-money laundering legislation can be found at aat.org.uk/membership/standards-requirements.

You can find the LAS tests as well as supporting material on the AAT Lifelong Learning Portal. Each consists of multiple-choice questions and takes about 20 minutes to complete.

You have three attempts to pass each test, and the passing score is 71%. If you do not pass the LAS tests within three attempts, your licence application will be withdrawn even if you have passed some of the tests, and you will not be permitted to provide self-employed accountancy or bookkeeping services to the public whilst an AAT member.

Confirm the details you want displayed in the AAT licensed member directory

All AAT licensed members will be displayed on our online ‘Find an AAT Licensed Accountant or Bookkeeper’ directory. This is used by regulatory bodies to check AML supervision and is promoted to the public to help them find licensed members in their area.

At a minimum, you must display your name, business name and town, and the services you are approved to offer, but you can choose to include the business address.

Confirm you are “fit and proper” to be a licensed member

This section includes declaring information regarding any insolvency, criminal convictions, disciplinary sanctions, civil sanctions and other financial and legal issues that we need to be aware of.

If you tick ‘Yes’ to any of the statements, you’ll need to supply extra information on these areas with your application so it can be reviewed by our Professional Standards team against AAT’s ‘Fit and proper’ requirements.

Read our “fit and proper” requirements.

Complete your declaration

You’ll need to complete the declaration to confirm that you will abide by all AAT regulations and policies and relevant government legislation.

Finalising your application

Payment

Once we’ve received your licence application we’ll send you an email with a link to pay the one-off admission fee and pro-rata annual licence fee. We’re unable to progress your application until payment has been received. You can pay your membership fees by Direct Debit, you must set up your Direct Debit before you submit your application.

Details of all our fees and information on tax relief are available at: aat.org.uk/fees.

If your application is unsuccessful or withdrawn, the admission fee is non-refundable but the annual licence fee is refundable.

Respond quickly to our queries

We may need more information from you, depending on the information included on your form. We’ll do our best to contact you about any queries as quickly as possible.

Receiving your licence

That’s it. Once we’re satisfied that you have met all the criteria, we will approve your licence and you’ll receive confirmation by email.

Your licence will be effective immediately. We’ll be in touch when you need to renew your licence and your membership. If you’ve previously renewed your professional membership, your renewal date will remain the same. You’ll receive your licence certificate and licensed member guide within two weeks.

Will R&D tax credit changes work?

R&D tax relief changes could put off the wrong claimants and suppress innovation.

R&D tax relief schemes have been the subject of multiple reforms over the years, while continually evolving to align with technological advancements and government areas of focus.

Successive governments have said they want to ‘incentivise investment’ and as such, R&D schemes must be regularly updated, reviewed and amended to ensure they remain competitive and robust.

The two schemes – Research & Development Expenditure Credit (RDEC) – aimed primarily at large companies – and SME R&D tax relief – aimed at small and medium-sized enterprises with fewer than 500 employees, work slightly differently from each other. RDEC allows eligible companies to claim up to 20% of R&D spend as of April 2023 while under the SME R&D tax relief scheme, eligible businesses will benefit from an ‘additional deduction rate’ of 86%. Loss-making companies that are R&D intensive can benefit from a 14.5% reduction.

But from April 2024 the two schemes are set to merge. This is intended to simplify R&D tax relief and reduce fraudulent claims which have become a huge problem in recent years.

Official HMRC figures show increasing levels of R&D claims along with rising fraud: In 2020/21 there were 89,300 claims compared to 43,665 between 2015/16, with a 24.4% fraud rate between 2020 and 2021 for SME scheme and 3.6% for the RDEC scheme.

Under the new scheme, all eligible businesses – regardless of size or number of employees – will be able to claim for R&D tax relief at a rate of 20%.

For loss-making companies wishing to claim for R&D tax credits in the merged scheme, the deduction will be 19% – a change from the current 25% rate for RDEC.

Recent changes to R&D schemes also include:

  • Inclusion of pure mathematics, datasets and cloud-computing costs within HMRC’s R&D definition.
  • Implementation of enhanced tax relief for R&D-intensive companies of 14.5%, where total R&D spend accounts for 30% of total expenditure.
    • Currently, the threshold definition of R&D-intensive companies is 40% of total expenditure.
  • Requirement to submit new R&D claims digitally.
  • Introduction of ‘additional information’ form as a mandatory requirement for new R&D claims, which requires detailed information on R&D projects and cost breakdown, company information and approval and sign-off from Senior R&D Officer.

SMEs will need to start preparing as soon as possible in order to make the transition to the newly merged scheme.

Meanwhile, HMRC has been implementing an anti-fraud approach to historic, current and future R&D claims, investing significant time and resources in investigating applications and taking action where appropriate. However, there have been concerns from many in the industry that HMRC is rejecting otherwise legitimate claims and putting many businesses off altogether.

The Chartered Institute of Taxation warned last July that HMRC’s new tough approach was resulting in large numbers of legitimate claims from businesses carrying out ‘genuine research and development’ being rejected, resulting in a ‘breakdown of goodwill and trust’ between HMRC, taxpayers and their agents. The institute said the policy was undermining the original policy intention of encouraging and incentivising R&D.

But what do accountants and AAT members think about the new scheme? We spoke to those with experience with R&D claims for their views on whether the changes will reduce fraud and what impact the new system will have on businesses investing in R&D.

The ‘Additional Information’ document for R&D claims will help more than merging the schemes

Thomas Hayden, Research & Development Director, Moore Kingston Smith

Mathematically, merging the two R&D schemes may give the impression fraud is reducing because the scheme itself is being cut down. But the behaviours and issues which cause fraud are not being addressed, so fraud isn’t really decreasing – it just looks like it is.

However, there has been a recent change which will have a big impact on fraud. Last year HMRC implemented an ‘additional information’ form which is fantastically put together. It makes it very difficult for people to boundary-push.

Usually, boundary-pushing with R&D definitions is where fraud and error comes in. But the questions on the form are worded in such a way that it’ll be obvious that the claim doesn’t meet the criteria.

Personally, I’ve never really understood why the UK has different definitions of R&D from what other OECD countries use. Most countries use the definition in the Frascati Manual which is an internationally recognised methodology for collecting and using R&D statistics.

Overall, I think the changes to R&D have resulted in a lot of collateral damage. I’ve had lots of conversations with overseas tech and science businesses that have changed their minds about setting up in the UK. The scheme is seen as very unstable and there have been drastic changes over the past 3-4 years.

Also, the UK scheme doesn’t compare as favourably with other countries now. In France, the SME R&D scheme provides a 30% net rate reduction but in the UK, it’s 18%. So if you’re an Indian company and you want a R&D hub in Europe, you’re not going to go to the UK, are you?

So this is all really problematic. The optics really aren’t good – it makes it look like the UK does not want to encourage innovation.

Verdict: The newly-introduced ‘Additional Information’ document for new R&D claims will make a bigger impact on fraud reduction than merging the two R&D schemes but overall the scheme has become politically unstable.

R&D changes should be risk-based instead

Vipul Sheth, Chartered Accountant and Managing Director, AdvanceTrack

The government wants to create a unified scheme to streamline the R&D process and prevent more fraudulent activities. However, one size doesn’t fit all and these changes seem disproportionate for many taxpayers.

The changes predominantly come from the fact that a minority of unscrupulous providers looked at RDEC/R&D as an area to make money from. They therefore weren’t applying the same professional scepticism over claims.

But while I do think fraud needs to be addressed, it should be risk-based. I can’t help but feel that this new approach is like using a sledgehammer to crack a nut.

The new system is likely to increase administrative duties, which could be time-consuming and cause resource issues for smaller businesses. In terms of historic claims, not all businesses are represented by agents, good or bad.

A risk-based approach would have been more appropriate, identifying agents that have not had a good history of compliance and allowing those with a strong compliance record the ability to work with the clients both efficiently and ethically by fast-tracking those claims.

Verdict: The R&D changes seem disproportionate overall and instead should be risk-based.

The merged scheme won’t prevent fraud, but will deter legitimate claims

Iain Wheat, Senior Tax Manager, UHY Hacker Young

HMRC estimated that fraud and error accounted for more than £1bn of R&D claims. Although the merged scheme may go some way to reducing fraud, I don’t believe it will significantly dent the total incidences.

However, the recent introduction of the additional information form could help reduce fraudulent claims, given that a claimant company must provide details of a named officer at the company. This should reduce the amount of claims submitted without the knowledge or understanding of the company making the claim.

But the merged scheme may also deter genuine R&D companies from claiming due to increased red tape from reporting requirements. New claimants must make an advance notification to HMRC before a claim and must submit the additional information form. This creates a significant amount of additional work and professional costs, which some companies may think are not worth the hassle.

And from our experience, HMRC has been reluctant to enter into discussions with claimants and it’s increasingly difficult to request an in-person meeting to discuss issues. In some instances, this leads to companies accepting HMRC’s decision on whether the claim is legitimate or not as they don’t have time to spend fighting their case. This results in genuine claims for relief being lost.

Verdict: The merged scheme won’t reduce fraud and will deter genuine companies from making R&D claims.