Career profile: Finance apprentice Posted 11/01/2023 by Marianne Curphey & filed under Career profiles. Being a finance apprentice is not just about figures and spreadsheets. Jade Cheshire is a Finance Apprentice at Network Rail. In our interview, she talks about how she decided to become an apprentice rather than going to university; how she has enjoyed studying with AAT, the challenges and excitement of working for the public sector, and how communication is a big a part of her job. She is a finance apprentice at Network Rail, the organisation which owns and manages the infrastructure of most of the railway network. It is a public sector body which is part of the Department for Transport. It does not have any shareholders and any income which it receives is reinvested in the railway structure. Where can an AAT qualification take you? The choice is yours An AAT qualification can open so many doors for you in your career, giving you the change to explore roles in any industry you can think of – from fashion and sport to banking or forensic accounting. After all, every business needs someone to look after its finances. Find out more What is your role as a finance apprentice at Network Rail? Currently, I manage the accounts for the contracts and procurement department. My role involves looking at the profit and loss account, the balance sheet and accruals. The job requires practical knowledge and the ability to communicate effectively with business partners. I speak to business partners on a daily basis, as there are hundreds of them. There are many companies that are interlinked with Network Rail and that aspect really interested me. What is the most interesting part of your job? Being part of a public sector organisation means we need to be clear about how and why we spend money, as it is taxpayers’ money. Recently I have been involved in efficiencies, which I found really interesting. In my role I have to show efficiencies in a very specific way and give presentations to the team on efficiencies. There is an approval process, which means I can be approving efficiencies for millions of pounds. I have been seconded to London, where I was involved in looking at different financial performance measures, and through that I learned that I really am an OPEX girl and that is what I’m really interested in. Why did you decide to follow this career route? My A levels went well so I had two options – to go to university or to get a job. I had an offer from Warwick University to study Business Studies. I also thought about a third option in the form of an apprenticeship, because my brother was looking for an apprenticeship and I liked the idea of having practical experience and no debt. I put all the pros and cons on a whiteboard to help me decide. The advantage of an apprenticeship was that I would get paid and I wouldn’t be in debt. Plus, I would have experience and be learning on the job. I knew that many graduates struggled to get experience, and therefore to get a job, at the end of their courses. The apprenticeship would also give me qualifications. Even if I went to university I would still have to do my qualifications afterwards. I would be three years ahead of everyone else and I would be able to stay near my family and friends. Although there was a part of me that wondered if I was missing out on university, in the end the apprenticeship was the right decision for me. What made you choose Network Rail? There were two apprenticeships that I was interested in – at Santander and at Network Rail. I chose Network Rail because I fell in love with the public sector. I attended the interview for the apprenticeship at Network Rail and I was so nervous. I had never had a proper interview before. The moment I walked in the people were so professional and polite. I have made some really good friends, and we go out to the pub together, we volunteer together, making good memories. I’ve met people all around the country and I did a year and a half apprenticeship in London and really enjoyed the experience. What have you been studying? I have completed all my AAT exams now (Level 3 and 4). I am just completing my end point assessment. I went to school at Denbigh School, Milton Keynes for my GCSEs. In sixth form I spent one year at Royal Latin School where I was taking my A levels. I didn’t enjoy the pressure and my grades suffered so I decided to go back and begin lower sixth again at Denbigh School the following year. This paid off because I did well in my A levels, getting an A in geography, an A in economics and a BA in Business Studies. I left school at 19. I am dyslexic so sometimes studying can take me longer than other students but I have learn some techniques which make studying work for me. Why did you decide to pursue this career route? Choosing AAT qualifications as an apprentice was the most efficient path for me to become a qualified accountant. I knew I wouldn’t have any debt and I would gain valuable experience. I have met some wonderful people from different businesses and gained lifelong friends. I have also learnt accounting skills which help me with my job and in my personal life. I did a lot of research. I knew I wanted to be an accountant and for me an apprenticeship was an excellent, accelerated path to get there. What does a typical workday look like for you? Network Rail manage and enhance the railway infrastructure, which is vital for the economy. I enjoy working with business partners. I like providing reports and analysis that is tailored specifically to my customers’ needs. My workplace gives me study leave and provides training sessions to help me with both my technical ability and soft skills. If I ever have any questions about anything my colleagues are always only too happy to lend me a hand. As an apprentice I have had time to learn and reap the rewards of absorbing knowledge from as many different people and roles as I can. It has given me the confidence and knowledge to my work to a high standard, which has been recognised by my colleagues. How has AAT helped you? I am 23 and the apprenticeship at Network Rail is for five years. In the process you do Level 3, Level 4 and then CIMA. I have been supported in pursuing all the options so that I can become as qualified as I can be. I get a lot of support being an apprentice, and I was diagnosed with dyslexia and dyspraxia at school, and the support that I had from AAT really helped calm my nerves. The apprenticeship also provides good study leaves, and you get two days off before your exams and you also have college days. AAT has given me a friendship group and lifelong friends that I can learn with. It is such a well-regarded qualification. It provides benefits in every aspect of my life. What skills do you need? There is a lot more communication in the role than I first thought. You need to be able to communicate to the senior team, gain information to create the financials from business partners and to use Excel. You need to be able to learn new software quickly and have an open mind to new concepts and new environments. It has been a challenge working from home and using remote meetings and emails to communicate. Any tips on how to break into the profession? It is good to have something that you are really passionate about. I’m really interested in arts and crafts and badminton and that’s helped me make friendships. Get good at using Excel, as that will make you very valuable employee. When you go for interview, make sure that you’ve thoroughly researched the company. I learned from my interview preparation that health and safety was a very big aspect for Network Rail. I knew how many bridges and miles of track they had and I mentioned that in the interview. I had a notebook of questions, because asking questions shows that you’ve done your research. I could also mention that at school I had taken part in an accounting competition. What do you do when you are not at work? I love to travel. Pre-Covid I managed to visit 12 countries in 12 months. I also bake and love spending time with my friends and family. Where can an AAT qualification take you? The choice is yours An AAT qualification can open so many doors for you in your career, giving you the change to explore roles in any industry you can think of – from fashion and sport to banking or forensic accounting. After all, every business needs someone to look after its finances. Find out more More career profiles: Career profile: Practice bookkeeperCareer profile: Chief Executive of a charityCareer profile: Forensic accountant
What you need to know about Companies House reform Posted 11/01/2023 by Xero & filed under Tax. This content is brought to you by Xero. Companies House is changing the way annual accounts are filed. This comes as part of the Companies House reform plans laid out in the Economic Crime and Corporate Transparency bill. Companies of all sizes will need to use software filing, and the smallest companies will need to start submitting their profit and loss accounts. For many practices, the changes could mean a swift transition to compliant software and a fresh approach to accounts preparation. In the short term, you might also see an increased workload. In this brief guide, we go over the fundamental changes to Companies House filing requirements and how you can prepare. What are the new filing requirements for company accounts? The new company filing requirements come in two parts: Company accounts will need to be filed using software only Small companies and micro entities will need to file their profit and loss accounts There’s a good chance you’re already using software to file company accounts on your clients’ behalf. Soon, this will become mandatory for all company client types. You’ll no longer be able to file paper accounts or use the free CATO (Company Accounts and Tax Online) or Companies House WebFiling service on behalf of clients. For larger, complex companies that can currently only use paper filing, software will be available before these requirements become mandatory. Whereas before small companies weren’t required to file profit and loss accounts, this is now changing. Companies House will no longer accept abridged accounts either, in an effort to streamline filing options and standardise records on the register. There are some other changes to Companies House requirements that could impact your clients. Be sure to check out the Companies House guidance on changes to UK company filing requirements, and update your practice team. Why are these changes being made? In light of a recent spike in fraudulent activity on Companies House, a combination of software filing and profit and loss requirements will help to improve the quality of information on the register. Currently, the smallest companies don’t have to file their profit and loss accounts or directors’ reports. But such minimal disclosure exposes the system to fraudsters, who pose as companies on the register. Public disclosure of accounts gives creditors and consumers more information to make better-informed decisions. According to Companies House, these changes will help to improve the traceability, transparency and validity of account information – and thus lower the rate of economic crime. When are the changes coming into place? There’s no deadline in place for the Companies House changes yet. But you can sign up for email updates on Companies House reform. Rest assured, there’ll be plenty of time to get compliant software up and running before the changes come into effect. Which clients will be affected by these changes? All company types will need to use software to file their accounts. Adopting a software package you can use with multiple client types will be essential for maintaining compliance and efficiency. There are plenty of software packages out there that already support company types such as: Dormant Micro entity Small Full, unaudited Community Interest Companies (CIC) In time, all companies will need to have their accounts filed using software – not just the company types listed above. Companies House is working on solutions for company types that don’t already have software filing as an option. Your guide to compliance with the new filing requirements Soon, you’ll need to use software to file on behalf of all your company clients. Without software in place, you won’t be able to submit annual accounts to Companies House. While specific penalties are yet to be confirmed, it’s likely your clients will be subject to the existing late filing penalties for non-compliance. The good news is, software that complies with the Companies House changes already exists for many company types. You don’t need to wait until the Companies House changes come into effect. Get ahead by switching to software-only filing today. Xero Tax makes accounts preparation and submitting returns a breeze. Xero partners get free access to Xero Tax – which means you can use it to submit company accounts on behalf of clients, today. When the Companies House changes come into effect, you won’t need to change a thing in your operations. Avoid the last-minute software migration headache. Xero Tax is fit for the new Companies House rules and comes alongside a suite of practice management tools from Xero. So you can take care of bookkeeping, accounts production and tax returns all in one secure place. Join over 200,000 accountants and bookkeepers using Xero in their practice today. This content is brought to you by Xero.
Attention, non-profits: a new standard for international reporting is coming Posted 10/31/2023 by Vivienne Russell & filed under Ethics, Financial accounting and reporting, Members. A groundbreaking project to develop the world’s first international accounting guidance for non-profit organisations is currently underway. Vivienne Russell spoke to project directors Sam Musoke and Karen Sanderson. All over the world, says Sam Musoke, Project Director of IFR4NPO, there are finance professionals working in non-profit organisations who feel like they are alone. They go to accounting events and no one is talking about the specifics of working in a non-profit. They go to events for non-profits and everyone is talking about operational delivery and not about finances. But that is starting to change thanks to a project Sam co-directs which has been giving the non-profit finance community a voice. “So often we find people who go ‘My people, my non-profit finance people!’ and they’re finding each other,” she tells AAT Comment from her home in Uganda. Get ahead with our masterclass on independent examination for charities Receive clear and focused guidance on complying with rules and meeting CC32 standards. Find out more Setting the standard International Financial Reporting for Non-Profit Organisations – or IFR4NPO for short – is a project that officially began work in late 2019. Its mission is simple but groundbreaking. To develop the first-ever globally applicable financial reporting guidance for non-profits such as charities and non-government organisations (NGOs). This will allow non-profits all over the world to produce better quality and more useful financial statements, helping them improve their credibility and access to funding. Progress has been steady and project directors envisage the final guidance, called International Non-Profit Accounting Guidance (INPAG), will be ready by the middle of 2025. It feels like we’re working as one double-faceted team. We’re really united in purpose. Sam Musoke, Project Director of IFR4NPO The project is being jointly steered by CIPFA, the UK-based public sector-focused professional accountancy organisation, and Humentum, which delivers advocacy and training programmes to build operational resilience and improve accountability and compliance for organisations carrying out humanitarian and global development work. The IFR4NPO project harnesses the two organisations’ different but complementary expertise and networks. “What makes this special sauce of CIPFA and Humentum so powerful is that [Humentum is] very well networked with non-profits, both local entities in a huge number of countries and international NGOs at headquarter level and funders and then CIPFA brings the professional accountancy organisations, the accountants, the standard setters, the audit community,” Sam explains. “It feels like we’re working as one double-faceted team. We’re really united in purpose.” Between them, the two organisations have considerable convening power and are finding that by joining forces they are creating a space that hadn’t existed before. There’s a huge burden on non-profit organisations where they have got multiple donors Karen Sanderson, Technical Director for INPAG Addressing the burden of inconsistency The impetus for the IFR4NPO project came from the non-profit sector itself. Research carried out by CCAB found that 659 non-profit respondents from 179 countries (72%) said that an international accounting standard would be useful. While some countries have been developing their own standard in order to fill the gap, a lack of consistency only makes the problem worse and places considerable burdens on those charged with preparing accounts. “Each donor has its own variant of what it thinks good financial reporting looks like,” says Karen Sanderson, Technical Director for INPAG, who steers the project from the CIPFA side and works out of the UK. “So there’s a huge burden on non-profit organisations where they have got multiple donors in producing different forms of reporting. And one of our big hopes from this project is to bring the donor community a bit closer together in terms of the kinds of financial reporting information they need.” The project has carried out a huge amount of engagement, outreach and consultation with stakeholder groups all over the globe. It has already run a consultation on a first Exposure Draft, that is proposed text for the guidance which is open for comments and may be amended in line with feedback received. A consultation on a second Exposure Draft, which covers some of the accounting challenges unique to non-profits, launched in September and is running until March next year. Another consultation on a third and final Exposure Draft on accounts presentation is planned before the final guidance is published in 2025. Working in unique reporting The guidance that is being developed is based on the IFRS for SMEs accounting standard (which members can read about here), with some reference to public sector financial reporting standards where these are relevant and helpful. The project has thrown up some thorny accounting challenges. Non-profits, which are largely reliant on grants and donations for their revenue, are not like businesses where revenue is received in return for the sale of a good or service, with both parties receiving something from the transaction. It opens up all sorts of questions that aren’t addressed in other accounting standards Sam Musoke, Project Director of IFR4NPO In non-profits, key transactions can be one-way. The donor gives money on the understanding it is used for someone else’s benefit. “That changes the whole accounting and opens up all sorts of questions that aren’t addressed in other accounting standards,” Sam says. A further complication comes from the fact that many grants come with limitations on how they can be used. “Again, that does not happen in businesses,” Sam points out. “If I buy a bottle of water from you, I’m not going to tell you how to use that money. It’s your money to use as you wish. The idea of donor-imposed restrictions is very unique to the sector and has a big impact on accounting and accountability. Because I don’t just have to say what have I got and what have I spent, I’ve got to be able to show that I spent it on the thing that it was understood it would spent on. Now that’s another level of complexity in terms of accountability.” A range of different solutions and approaches have been developed to solve this accountability conundrum. The proposed guidance being developed seeks to harmonise those approaches and develop a common language all parties can understand and that builds credibility and trust. Embracing the change Responses to the project’s work have been encouragingly diverse, say Sam and Karen, with input from all global regions and continents as well as a wide spread of stakeholder groups, all informed by a high degree of passion and engagement. From a low-key start, the project has now built a reputation and respect in the non-profit sector and both Sam and Karen agree there has been a real shift in perception. “We are a rolling stone,” says Karen. “We started with nothing and we’ve grown a lot.” She reflects that the project directors tend to look forward at the mountain in front of them “but actually, when we look back, you can see just how far we’ve travelled.” More information on the IFR4NPO and International Non-Profit Accounting Guidance can be found at https://www.ifr4npo.org/. Get ahead with our masterclass on independent examination for charities Receive clear and focused guidance on complying with rules and meeting CC32 standards. Find out more
3 ways managing client bank accounts creates risk for your firm Posted 10/30/2023 by Apron & filed under Members. This content is brought to you by Apron. Business owners rarely settle for just any accountant. The client-accountant relationship often spans decades, and nowadays, many accountants even handle bill payments on behalf of their clients. However, the inherent complexity in this process, with accountants juggling payments for multiple clients, is a ticking time bomb. Imagine managing a variety of bank accounts, with a hodgepodge of passwords circulating among your team, and a slew of account numbers and sort codes that all seem to blend together come month’s end. It’s a time-drain, and to make matters worse, someone has to painstakingly update spreadsheets following these payments, eating up a significant portion of your monthly hours (if you’re on retainer, for example). Payment errors can be disastrous for both accountants and their clients, especially in the face of a rising tide of fraud. In the UK alone, an estimated £1.2 billion was lost to fraud in 2022. We need a better way to manage Accounts Payable. Current processes are slowing you down and creating risk. Here are three reasons why: 1.Payments gone MIA Picture this: it’s a Friday, the end of the month, and in a fleeting moment, you mistake Bobby’s Cookies for Billie’s Car Parts. Before you know it, you’ve mistakenly sent a payment to the wrong supplier. It sends a shiver down your spine, doesn’t it? While you might eventually recover the funds, it comes at a cost. You’ll need to engage in a back-and-forth with the bank, file a claim, and hope that the recipient has the integrity to return the money. Meanwhile, your client’s small business suffers. 2. Invoice fraud: A small business nightmare Ever heard of invoice redirection? It’s a fraudulent scheme where scammers trick you into altering the bank details on an invoice. This type of fraud leaves legitimate invoices from suppliers unpaid, and businesses substantially out of pocket. According to a 2022 report by UK Finance, malicious redirection scams, also known as invoice fraud, totaled £56.7 million in 2021, with an average loss of over £14,000. For a small business, a loss of £14,000 can be catastrophic, potentially ending their operation. This type of fraud frequently occurs when email accounts are hacked – the primary method of communication when handling accounts payable. Before the introduction of ‘Confirmation of Payee,’ there were no effective tools to mitigate the risks of invoice fraud. And for a long time, this technology was only available to banks. This is yet another reason why manually accessing client bank accounts to pay bills is too risky. 3. Accessing multiple client bank accounts We mentioned this earlier, but it’s worth reiterating because human error is one of the most significant risk factors at play here. Clunky log-ins, misplaced security devices, forgotten passwords, constantly changing bank policies, distractions like cake, tea, and Amazon deliveries – you’re just one slip-up away from missing an urgent payment or sending money from the wrong account to the wrong supplier. Such a mistake could cost your client dearly. And let’s not forget the varying rules each bank imposes. Rules you must remember and follow to ensure seamless payments. Open Banking won’t save the day Open Banking was hailed as the solution to these problems, but in some ways, it has only added to the complexity. While Open Banking has gained popularity in recent years, it doesn’t do enough to mitigate the risks of handling payments for multiple clients. In fact, some banks, like Metro, Mettle, and Co-operative bank, don’t even allow payments via Open Banking when making single payments. Open Banking isn’t as open as we’d like to think. The challenges compound when dealing with bulk payments, especially with major players like HSBC, Starling, Monzo, and Barclays, either not supporting bulk payments or imposing limitations on the number of payments per batch, as well as restrictions on amounts and timings. Apron — A Safer Way to Pay Most solutions available today are add-ons that address only a part of the problem. Apron simplifies the entire payment process, eliminating the need to log in to client bank accounts ever again. Here’s how Apron works: Inside Apron you’ll find your Hub. From here, you can add clients and team members, and create payments. Select who to pay, who approves a payment, and who makes a payment. Payment is made without you ever having left Apron, and because Apron is synced in real-time with your Xero or QuickBooks account, reconciliation is automatic. No bank access or wallets required — No top-ups, and no need to access a client’s bank account. No more copy-pasting — Apron’s Snap! feature automatically captures account details, sort codes and addresses from invoices and other documents. Pay with confidence — ‘Confirmation of payee’ flags appear if for some reason the payee’s account details don’t match up. And, being able to hide Direct Debit payments means you won’t pay twice. Ready to get your Apron on and see how simple payments can be? Get Apron for free and start exploring. Want to learn more about fixing the broken Accounts Payable process? Download our guide, ‘Why Your Accounts Payable Is Broken — And How To Fix It’. This content is brought to you by Apron.
Go for it! Top tips from a current Q2022 student Posted 10/30/2023 by Jessica Bown & filed under Q22. When dental hygienist Emma Sainty decided to turn her lifelong affinity for numbers into a new career by retraining as an accountant, she was advised that AAT qualifications were the way to go. “I’ve always liked maths and I found I was really enjoying the logic of the bookkeeping work I was doing for my part-time job as a payroll administrator,” says Sainty, who lives in Chesterfield in Derbyshire with her husband and son. “So, I asked both the bookkeeper at work and the accountant who does my self-assessment returns for their advice, and they both recommended an AAT course.” Her AAT journey began with Bookkeeping Level 2 Certificate, which she started online in September 2022, making her one of the first people to take the new Q2022 qualifications. About the Level 2 Certificate in Bookkeeping Q2022 “The purpose of the Level 2 Certificate in Bookkeeping is to ensure students have the solid bookkeeping skills necessary for most finance roles. Students will develop practical accountancy skills in the double-entry bookkeeping system and in using associated documents and processes, as well as dealing with VAT ad trail balances while developing their understanding of the relationship between various accounting records.” Keen to progress in her chosen field, Sainty quickly followed that up with the advanced bookkeeping course, which she also did online before heading to the nearby city of Sheffield to take her exams. About the Advanced Certificate in Bookkeeping Q2022 “The purpose of the Advanced Certificate in Bookkeeping is to ensure that students have the advanced skills necessary to work in a bookkeeping role or to progress to higher level accountancy. Students will develop skills and knowledge required to complete complex bookkeeping transactions while gaining an understanding of the advanced bookkeeping principles and concepts, issues around indirect tax and how to prepare financial statements.” Having aced both courses, she then decided to take on the conversion course to gain her level 3 accounting diploma, which she is working towards now. About the Level 3 Diploma in Accounting Q2022 “The purpose of the AAT Level 3 Diploma in Accounting is to provide students with the specialist knowledge and skills required for progressing either to employment in an accounting or finance role, or to enable progression to further education. This qualification offers technical training in accounting and is ideal for anyone wishing to pursue a career in accountancy and finance.” “I’ve really enjoyed the courses so far and have found it quite easy to manage studying alongside my jobs, which include working six days a month as a dental hygienist as well as my part-time payroll role for Right Mix Concrete Ltd,” adds Sainty, 47. “Now, my longer-term plan is to move into accountancy full time. “I think I’d like to work in business as I’m finding management accounting really interesting so far. But I’m just seeing where it takes me at this stage.” Here are her top tips for anyone just starting Q2022. Choose the right learning environment Like many AAT students, Sainty chose to study for her qualifications with an online training provider. “I’ve done all my training online with ICS Learn,” says Sainty. “I had a look at what was available and chose an online course for convenience mainly, as it was easier to fit around my other commitments.” However, online courses require greater personal motivation than classroom-based alternatives. “I’ve done a lot of CPD online for my job as a dental hygienist over the years, so I knew I was comfortable studying that way,” Sainty adds. “But if you lack discipline, an online course may not be the best option; you’ll probably be better off in a classroom. “I would also say the same if you have no experience in finance whatsoever, as you’ll probably benefit from having more in-person support.” Put the hours in AAT courses are designed to be flexible enough to allow people from all walks of life access to a career in finance. But you still need to put the time in if you want to pass your exams. “I don’t find studying alone a chore, especially with this because it’s something I really want to do,” Sainty says. “But if you are going to be working at the same time, you must be prepared to put the hours in working towards your AAT qualifications at weekends or in the evenings.” Don’t be afraid to ask for help One of the big advantages of studying with AAT is having an expert tutor you can turn to when you get stuck. “Ask for help when you need it,” Sainty says. “If you’re struggling with something, speak to your tutor, or email him or her if you’re doing an online course. “Otherwise, you’ll keep making the same mistakes again and again.” Get on-the-job experience where you can Taking an AAT qualification provides you with the tools you need to start working in finance. But there’s no substitute for on-the-job experience, which will also stand you in good stead when you’re looking for your first accounting or bookkeeping job. “I’ve been lucky in that I already work with someone who does bookkeeping and have been able to learn from them,” Sainty adds. “Now that I’ve started studying accounting, I’m also shadowing my accountant one day a month to gain experience in that field.” Further reading Why now is the perfect time to train as an accountant How to transition from AQ2016 and register on Q2022 Your way to professional membership
Professional clearance requests: accountants behaving badly Posted 10/26/2023 by Annie Makoff & filed under Ethics, Members. Some accountants aren’t honouring professional clearance requests, leaving the next accountant unaware of illegal activity. Professional clearance requests are usually sent to a client’s previous accountant in order for the new accountant to obtain accounting and tax documents and other relevant information relating to the client. Learn to manage conflict Discover strategies to manage conflict and relationships with difficult people with this online course. Read more But crucially, it’s a safeguarding mechanism for accountants to find out if there is any particular reason why they should not take on the new client, such as tax evasion, fraud or unsettled accountant fees. Ideally, the outgoing accountant will respond to the request for information promptly and honestly and the new accountant – once they decide to accept their new appointment – can proceed with the onboarding process. In accordance with AAT’s Client Care policy which includes guidance on client disengagement and professional clearance requests, members must: Send a client disengagement letter, regardless if it is their choice or the client’s to end the engagement. The letter should outline any outstanding work to be completed prior to conclusion of the engagement and any outstanding work that won’t be undertaken. Cooperate and correspond with any new accountant whom their outgoing client chooses to appoint. In some circumstances, outgoing accountants may exercise the right of lien, as long as: The relevant documents belong to their outgoing client and not a third party. The accountant has acquired these documents as a result of their engagement with their client. An invoice has been raised in relation to work identified on the documents which has not been paid. The outgoing client was initially made aware of the accountant’s right of lien in the initial engagement letter created right at the start of the engagement and is also referenced in the accountant ‘document retention’ policy. The accountant has sought legal advice over right of lien. However, professional clearance requests are frequently beset with issues, not due to client misdemeanours but due to some accountancy firms causing unnecessary delays, particularly if the outgoing accountant or accountancy firm is not licensed by a professional accountancy body such as AAT. It is a policy across all professional accountancy bodies for their members to cooperate and comply with professional clearance requests, but unqualified and unlicensed accountants have no regulating body to enforce this. We spoke to several accountants about the frustrations they’ve been experiencing with professional clearance requests and the steps they’re taking to try and overcome them. I’ve had unprofessional firms withhold client documents for petty reasons Sam Mitcham FMAAT, SJCM Accountancy Issues I’ve experienced with professional clearance requests: The previous accountant doesn’t reply at all. Refusing to cooperate due to unpaid fees and/or withholding records. Responding with limited or incomplete information. Dragging their heels, despite a tax deadline coming up. Sometimes, I’ve had to unpick a previous year’s accounts due to incomplete or incorrect information but this isn’t billable time because it was due to the previous accountant’s error. Withholding client records in particular has a lot of legalities behind it and there’s a fine line between what belongs to the client and what belongs to the accountant. But often, documents belong to the client and withholding documents for petty reasons due to relationship breakdown is not acceptable. I’ve had clients who have owed me money or who have spoken out of turn to colleagues, but when their new accountant writes to me for professional clearance, I’ve never withheld information or made life difficult for that accountant. It’s about upholding professional standards. Accountants should respond to professional clearance requests in a timely manner and returning documents should be done as a matter of urgency, while ensuring the new accountant is sent everything they’ve requested. For accountants experiencing issues with professional clearance requests, I’d advise: Attempt different methods of communication – telephone, letter or email. Contacting HMRC or Companies House to obtain information needed directly from them. Look at who the accountant is regulated by and follow their professional guidance and recommended action. As a last resort, consider legal action. Verdict: Some firms have withheld client information for petty reasons – but that’s never acceptable. It’s about upholding professional standards. Unregulated accountants don’t have an accountancy body to intercede Andy Liston, Director, FMAAT, Glacier Accountancy Ltd Most accountants know – or should know – what’s needed when you take on a new client, so when you receive a professional clearance request, you should know what you need to send. Yet responses are often rushed and lack information that’s actually required. Often, the former accountant will tell the client they’ve responded to me in full when they haven’t. The client then doesn’t know if it’s my fault or if it’s an issue with the former accountant, and trying to relay that professionally to the client is difficult. When I experience issues with professional clearance requests, my first port of call is to see if the client has the information that they can send to me directly instead. In worst-case scenarios where the former accountant is being uncooperative and difficult, you need to report them to their accountancy body, if they are a member of one. I’m currently experiencing a professional clearance request issue with an unregulated accountant and I’m having to go through HMRC to access necessary information. It’s a long process. Verdict: I’m having issues with an unregulated accountant so I can’t report them to any accountancy body. Delays have caused us to miss deadlines and resulted in fines Claire Bartlett, Director, Arden Bookkeeping Often, we’ve had no response at all to professional clearance requests, which causes huge delays. Sometimes this prevented us submitting on time, causing fines. This massively damages our relationship with the new client and has the potential to damage our reputation, which is incredibly frustrating when it is out of our control. The information required on a professional clearance request should be on hand for any client so it should not be difficult to complete. They should be actioned in a timely and professional manner as it reflects their work ethic and if they’re causing issues, I wouldn’t consider referring anyone their way if required in the future. One other thing I’d like to note though is that it’s common for new clients to bad-mouth their ex-bookkeeper, but it’s important to act professionally at all times. There are two sides to every story and if a client is badmouthing a former bookkeeper or accountant it may be a red flag and you might not want to work with them yourselves. Verdict: Professional clearance request delays have caused us to miss deadlines and resulted in fines for clients. We’ve had to report an accountant to their professional body Zahid Mustafa, Co-founder and director, Erdingsworth Business and Tax Advisors We face delays and problems with professional clearance requests quite often. Sometimes the former accountant may provide incomplete information or there are errors such as wrong or incomplete disclosures in the accounts. Some firms of accountants seem very uncooperative in efficiently transferring the client to us. On occasions, it appears that they just want to ‘wash their hands’ of the client. We also tend to see small clients (ie, those that do not warrant a big fee) being treated unfairly and not being advised properly. We then have to pick up the pieces and tidy up the former accountant’s mess, which can take years. Accountants who do not behave in a professional and timely manner once they receive a professional clearance requests can be reported to their institute by the new accountant or the client. We have successfully reported one such accountant to a professional accountancy body in the past, for example. Verdict: We’ve had to report one accountant to their professional accountancy body because they refused to cooperate with professional clearance requests. Learn to manage conflict Discover strategies to manage conflict and relationships with difficult people with this online course. Read more
Are you exposing yourself to TCSP risks? Posted 10/24/2023 by AAT Comment & filed under Anti-money laundering, Financial accounting and reporting, Members. Some accountants don’t know they’re carrying out TCSP activities, which leaves them vulnerable to exploitation and disciplinary action. *This article has been updated to provide clearer guidance around a firm’s inclusion on the HMRC TCSP register. Trust and Company Service Providers (TCSPs) play a crucial role in the global financial landscape, assisting clients in establishing and managing trusts, companies and other corporate entities. Many TCSP clients create intricate ownership structures that involve multiple offshore entities and nominee shareholders or directors. This complexity can obscure the flow of funds and make it challenging to detect and prevent money laundering activities. As such, TCSPs are at a high risk of being exploited for illicit purposes, including money laundering and terrorist financing, with that risk increasing when provided with other financial, legal, or accounting services. What is a TCSP? Under the money laundering regulations, a trust or company service provider is any company or sole practitioner whose business is to: form firms, ie companies, limited partnerships or other legal persons act, or arrange for another person to act, as: a director or secretary of a company; a partner or partnership; or in a similar capacity in relation to other legal persons provide a registered office, business address, correspondence address or administrative address for a company, partnership or other legal person or arrangement act, or arrange for another person to act, as a trustee of an express trust or similar legal arrangement act, or arrange for another person to act, as a nominee shareholder for another person, unless the other person is a company listed on a regulated market which is subject to acceptable disclosure requirements. HMRC’s TCSP register Firms (including sole practitioners) providing any TCSP services that are not registered with the Financial Conduct Authority (FCA) must be included on HMRC’s TCSP register maintained under the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017 (MLR 2017). Firms are prohibited from providing TCSP services unless they are on HMRC’s TCSP register. To be included on HMRC’s TCSP register, firms must be registered with a supervisory authority under the MLR 2017. Firms that are registered with a professional body supervisor under the MLR 2017 do not need to separately apply to HMRC for supervision. Professional body supervisors notify HMRC of all the firms (including sole practitioners) they supervise that perform trust or company service work by sending HMRC the name and address of each business and confirming they are ‘fit and proper’. HMRC will then review this information and may carry out further checks before confirming approval. AAT notifies HMRC of all licensed members who are approved to provide Company Secretarial Services (trust or company services) and have registered their firm, or firms, with AAT for AML supervision to be included in the register. If you are an AAT licensed member providing TCSP services, please ensure you have been approved to provide Company Secretarial Services (trust or company services) as a specific area under your licence and have told AAT about of each of your firms providing TCSP services. Any AAT member who is in public practice and is providing trust or company services whilst not on the register may be subject to disciplinary action by AAT and/or criminal or civil penalties by HMRC. What do TCSP activities include, and what are the risks? AAT is aware of instances where some accountants were unaware that they were carrying out TCSP activities. According to the results of a 2022 thematic review of TCSP activities, the most common misconception is that providing a registered office address for clients is a low-risk administrative service which does not fall into the TCSP category. However, a sole practitioner or firm is considered as providing TCSP services even if those services are ancillary to other accounting services or are provided on a one-off basis. AAT is also aware that some firms believe they’re not acting as TCSPs as they do not provide services to trusts. However, it’s important to note that some of the services that fall under TCSP apply to companies, limited partnerships and other legal persons. Risk characteristics The Accountancy AML Supervisors Group Risk Outlook identifies the risks of TCSP services in the accountancy sector as being highest when coupled with other high-risk services or high-risk factors, such as a client in a high-risk country. There is also a high risk when a new client approaches a firm for a one-off company formation, with no ongoing services required. Accountancy sector firms that offer registered office or nominee directorships are also at risk of exploitation as those services can enable the concealment of beneficial ownership. Law enforcement has indicated that many investigations into money laundering have led to complex corporate structures. By creating structures that disguise the ownership of assets, the accountant may be either wittingly or unwittingly involved in ‘integration’ of the illicit funds into the legitimate economy. HMRC has published guidance on Understanding risks and taking action for trust and company service providers. We recommend that all TCSP providers read the guidance, but for the two most common TCSP services AAT firms provide, the risks include: Company Formation A company formation agent is a business involved in the supply of the service of forming companies for, and/or selling formed companies to customers. Where a formation agent is forming companies for UK-based owner managers and established professionals, they may judge this to be low risk. However, the supply of many companies at the same time, or in close succession, may be indicative of a higher level of risk. The companies may be being used to open many bank accounts across different jurisdictions to facilitate the movement of funds. Requests for ‘aged’ companies, as opposed to newly formed companies, may indicate that they are required to give the impression of an established business that may be used for fraudulent purposes (this risk may have increased as a result of the Covid-19 pandemic). When providing UK entities for offshore intermediaries, consideration should be given to the location of the intermediary, the frequency of the requests and the commercial purpose of the structures being formed. Providing a registered office, business address, correspondence address or administrative address The provision of office services to a business that does not maintain a physical presence at your premises can present a number of risks to your business. It is important that you establish an appropriate risk assessment to monitor and differentiate between the provision of services that are out of scope of the regulations, for example the letting of physical office space where the user is in regular attendance and can be easily contacted and where the user is not in regular attendance and therefore cannot necessarily be easily contacted. From a risk perspective if you are providing a virtual office service to a local resident who operates a peripatetic business, is known to you and regularly collects post in person, this is a lower risk than providing a service to a business where the owners are not known to you, are not local, do not regularly collect their post or the person collecting the post regularly changes. This risk may be increased if you are supplying this service to a non-UK based intermediary. If the business is operated or owned by a non-UK resident company or person you may need to consider what risk that presents and what is the appropriate level of due diligence in these circumstances. If you are receiving large volumes of mail for a customer, do you have enough knowledge to judge if this is to be expected for this kind of business, for example mail order services? Virtual office addresses can be used in investment frauds particularly those that are promoted with long-term returns. If you are being asked to supply multiple addresses to the same or connected businesses, does your risk assessment measure if this request has a commercial basis? Use of multiple addresses can be used create an impression that a business is more substantial than it is, or to create an impression that their customers are dealing with a company with a local presence. For further guidance on TCSP risk, the UKFIU’s latest SARs in Action magazine contains an alert published by the National Economic Crime Centre (NECC) around the high-risk behaviours and typologies associated with the TCSP sector, and includes a list of indicators for potentially suspicious companies formed by TCSPs. What due diligence is needed? Firms are required to carry out a firm-wide risk assessment that takes into account the customer base and the nature of the services the firm provides so that policies, controls and procedures can be put in place to counter any risk of the firm being exploited for money laundering, terrorist financing or proliferation financing (ML/TF/PF)purposes. TCSPs must identify who their customers and beneficial owners are, and what levels of due diligence are appropriate. Policies, controls and procedures should document the firm’s approach when dealing with intermediaries and when placing reliance on third parties or accepting due diligence undertaken by others. To mitigate ML/TF/PF risks, TCSPs should conduct thorough background checks, verify the source of funds, and regularly update client information. Enhanced due diligence is necessary when dealing with high-risk clients, high-risk jurisdictions, or politically exposed persons (PEPs). Maintaining detailed records of client interactions, transactions and corporate structures is essential. These records should be readily available for regulatory inspections and audits. TCSPs should adopt a risk-based approach to their services. This involves assessing the specific ML/TF/PF risks associated with each client and tailoring their due diligence and compliance efforts accordingly. When risk assessing a client, firms should consider location, complexity, sources of wealth, PEP status, nature of services and client’s business, and transparency when risk assessing a client. Those holding client money should always consider the handling of client money, along with the nature of the client’s business, the purpose of the business relationship and sources of wealth.
Recapping Financial vs Management Accounting Posted 10/24/2023 by Nick Craggs & filed under Financial accounting and reporting, Members, Practice management. Accountants need a good grasp of both sides of accounting. Here’s a refresher of the key aspects. I have this eternal debate with my colleague Gareth John about which is better, Financial Accounting or Management Accounting. He thinks management accounting is forward-looking and dynamic, while I think Financial Accounting is the most important as it keeps you out of trouble with HMRC. In truth, and don’t tell him this, an accountant needs a good grasp of both sides of accounting. Depreciation My favourite(!) accounting concept is depreciation. Depreciation is a provision for a fall in value of your assets. Over time most assets you buy will become worth less than what you paid for them due to wear and tear, or be superseded by newer models. We want to show in our accounts the cost to the business of these assets falling in value. What we don’t want is to keep the asset in the accounts at what we paid for it many years ago. Then, when we sell it, its fall in value appears in the accounts of the year that it is sold. This is where depreciation comes in, which is our estimate of how much assets have fallen by each year. We enter a provision for what we think it has depreciated by each year, and then if there is an over or under provision as to what it has actually fallen by at sale, we deal with it later. How we depreciate an asset in the accounts depends on the asset. Straight line depreciation The simplest is to depreciate it by the same amount each year, which is known as straight-line depreciation. Back when I was in practice, we would depreciate computer equipment over three years and assume that after that it was worthless. If you purchased a computer for £900, you would depreciate it by £300 each year and after that, the asset was not worth anything in the accounts. Reducing balance depreciation You may decide that your asset is going to fall more in value in the first few years, and then as time goes on it will drop by less and less. This is reducing balance depreciation. This is a sensible depreciation method to use with cars. As anyone who has purchased a brand-new car knows, it falls in value as soon as you drive it off the forecourt. Whereas when I was driving around in a 10-year-old Rover 75, what difference was another year going to make to its worth anyway? Reducing balance works by taking a percentage of what the asset is worth at the start of the year, and taking this off the value of the asset that year. For example, you have a car that is worth £10,000 and you are going to depreciate it at 25% reducing balance in year one. The car will fall in value by £2,500 so it is now worth £7,500; this is known as the net book value. When we come to the second year we are going to depreciate it by 25% again, but this is going to be based on the value at the start of this year of £7,500. Therefore, in the second year the depreciation is going to be £1,875. Over time, the depreciation charge each year gets less and less. These two depreciation methods are the most common, but there are others. Going back to my farming roots, the value of a tractor isn’t really based on how old it is, but how much it has been used. So, you may want to depreciate your tractor based on how many hours it has been used. Net Present Value Another concept that deals with time is calculating the Net Present Value (NPV) of a project. As we all know, inflation can drastically change what something is worth now vs what it will be worth in the future. For example, £100 worth of shopping doesn’t get you as much as it did this time last year! In Management Accounting we may use an NPV calculation to estimate what we will get from a project valued in today’s money. To do so we discount the future cashflows more and more the further it is in the future, using what is known as discount factors. This takes into account the fall in value of the money received, but can also take into account risk, as having to wait three years is more risky than getting the money today for a number of reasons. Discount factors are usually given to you in your AAT exam, but you can calculate them, and they are freely available on the internet. You may decide to discount a project by 12% over three years. The discount factors at 12% are 0.893, 0.797 and 0.712 for years 1, 2 and 3 respectively. If the three-year project returns £50,000 each year the discounted net present value of that project will be £120,050 (£50,000 x 0.893 + £50,000 x 0.797 + £50,000 x 0.712). In effect, you would be equally happy if someone gave you £120,050 now, or £50,000 each year for three years at a discount rate of 12%. Unpaid debt Moving back to Financial Accounting, another unfortunate fact of life is that some people will owe you money and they won’t pay you. We may need to put in a provision for the amount of money we think we won’t get paid to give a more realistic figure that we will get paid in the future. We will put in a provision for bad debts. A bad debt provision can be split into two categories; a specific provision and a general provision. A specific bad debt provision is where you have an idea of who won’t pay you, and how much they are not going to pay you. Whereas a general provision is where history has taught you some of your customers who owe you money will not pay you, but you don’t know who. Specific bad debt If you have a specific bad debt, you know who it is and how much it is that you will be owed. You don’t want to write the debt off, as there is a chance they might still pay you. You don’t want them to know you think they might not pay you, as then they definitely won’t! To enter a specific bad debt, we debit the bad debt expense account and then credit the bad debt provision account. The bad debt provision account offsets the debit of the trade receivables account to come to what you think you will actually receive. However, you still have the full amount owing in the trade receivables account, as you still want to chase it up even if you think you won’t get the money. Once you have dealt with all the specific bad debts you can deal with the general bad debt provision, and it is important you do it in that order. General bad debt Let’s say that over the last few years, of the amount of money that you have been owed, 3% goes bad. All things being equal you would expect that going forward 3% of what you are currently owed will go bad. You don’t know who, but again being prudent, you need to reflect this in your accounts. The more you are owed, the more debts will ‘go bad’. Let’s take an example where you are owed £20,000. Historically you know 3% will go bad, so you need to enter a provision of £600 as this is the amount of the £20,000 that you think you will not receive. It probably isn’t the exact amount but it is a reasonable assumption. We will debit the bad debt expense account and credit the bad debt provision account, which will then offset the trade receivables to show a more likely amount that you will receive. Sounds relatively straightforward right? However, it gets a little bit more complicated the following year. Again, we will need to work out the amount of our trade receivables that we won’t receive. However, we already have a provision in place. Such is life, the amount that people owe us goes up and down, therefore the amount of the provision for bad debts needs to go up and down. Following on from our previous example, in the following year we are owed £16,000 now in total. Nothing has changed in our credit control procedure so we still think that 3% of our debts will go bad. Our general bad debt provision now needs to be £480 (£16,000 x 3%). However, we already have a provision of £600. We don’t need to enter a new provision, but we will adjust the existing provision to what we now want it to be. In this case we will reduce it by £120, down from £600 to £480. We debit the bad debt provision account by £120 to reduce it, and then credit the bad debt expense account with £120. If we had found that we needed to increase our bad debt we would debit out bad debt expense account and credit the bad debt provision to further increase the provision. Cost behaviour Let’s switch back to Management Accounting one last time. Cost behaviour is my guilty pleasure from Management Accounting. Basically this looks at if and how costs go up and down with production levels. Fixed costs The easiest cost is a fixed cost, which stays at the same amount no matter how many units of production you make. An example of this would be your rent for your factory. Your landlord isn’t going to reduce your rent if you produce fewer items than you did last year, nor would you accept your landlord putting your rent up because you sold more units than you did last year for the same factory. Your rent is going to stay at the same amount no matter how many units you sell, provided you don’t get a second factory. Variable costs Variable costs go up directly in line with production, and are typically costs that go directly into the products that you sell. Say you are a production manager for a factory that sells wooden tables, and imagine your CEO shouting at you because the amount of money you have spent on wood has doubled since last year. It would be perfectly fair that the cost has doubled if the number of tables you have made during the year has doubled as well, because you can’t make tables without wood! If you make tables that take two metres of wood (I have never made a table, can you tell?) and each metre costs £10 you would expect each table to cost you £20 in wood. If you make 100 tables you would expect the total wood cost to be £2,000, and if you made 200 tables you would expect the total wood cost to be £4,000. Semi-variable costs A mixture of the two above cost types is a semi-variable (or mixed) cost. This is a cost which has one element which stays at the same level no matter what level of production you are at, and then another element that goes up directly in line with production. A very good example of this is a phone bill. You have a line rental that you will have to pay even if you don’t make a single call during the year. Then there is the call cost element – the busier you get, the more calls you make and therefore your total call costs increase. Looking at another example: your line rental is £1,000 for the year, and per unit you sell you will incur call costs of 50p. If you sell 500 units your phone costs will be £1,250, which is the £1,000 line rental and 500 units at 50p in call charges. Then if the following year the sales double to 1,000 units, your line rental is still going to be £1,000 but now your variable cost will be 1,000 units at 50p, giving a variable cost of £500 and a total cost of £1,500. Whilst the production has doubled the cost has increased but it hasn’t doubled. Check your understanding 1, If you have a piece of machinery that you purchase for £30,000 and you are going to depreciate it by 30% reducing balance, what will be the net book value of this machinery after three years? 2, What will be the Net Present Value of a project which has the following cashflows, which will be discounted at 10%, using the below discount factors? Year 1Year 2Year 3Cashflow£30,000£40,000£20,000Discount factor0.9090.8260.751 3, You have a trade receivables figure of £25,000, there is a specific bad debt of £2,000 provision to be entered and then you want a general bad debt allowance of 3%. Will you increase or decrease the general bad debt provision and by how much if you have an existing bad debt provision of £750? 4, Finally, you are calculating the cost of car hire for a tax firm. The cars have a fixed lease fee of £5,000 each and 10p per mile for every mile travelled. What will be the total cost of two cars, one which drives 40,000 miles in the year and the other 45,000 miles? Answers 1, £10,290. Year one the depreciation will be £30,000 x 30% is £9,000, so the net book value will be £21,000. In year two we will base the depreciation on the opening net book value of £21,000 but still at a rate of 30%, giving a depreciation expense of £6,300, therefore the net book value at the end of year two will be £14,700. Finally in year three the depreciation charge will be 30% of £14,700 giving a depreciation charge of £4,410, which then leaves a net book value figure of £10,290. 2, £75,330. The discounted cashflow for year one would be £27,270 (£30,000 x 0.909). Year two would give us a discounted cashflow of £33,040, (£40,000 x 0.826) and year three would give £15,020 (£20,000 x 0.751). 3, First we have to take the specific bad debt of £2,000 from the trade receivables figure of £25,000, which leaves us with £23,000 that we will base our general bad debt provision on. The closing general bad debt provision will be 3% of £23,000 which is £690. However, there is already an opening provision of £750, so we will need to decrease this by £60. 4, The first car will have a variable mileage cost of 40,000 x £0.10, which is £4,000 and the second car will have a variable mileage cost of 45,000 x £0.10, which is £4,500. Both cars will have a fixed fee of £5,000 each, giving a total fixed cost of £10,000. Adding both variable costs of £4,000 and £4,500, gives a total cost for the two cars of £18,500.
Do your employees understand basic financial terminology? Posted 10/20/2023 by AAT Comment & filed under Employer newsletter, Employers, Members. Finance workers are struggling with financial terminology, with worrying results for employers. Over half of specialised finance workers in the UK are confused by financial terminology at least once a week, according to AAT’s latest research. Finance workers aren’t just fearful of making errors. Nearly half (47%) are worried that their lack of knowledge will result in them losing their current job. Over half (57%) wish it was easier to discuss gaps in financial knowledge with their colleagues or managers, 54% wish their workplaces provided better resources and 50% feel their workplace lacks training. Misunderstandings are causing “serious errors” Most concerningly, nearly half (45%) have witnessed serious errors in their workplace due to misunderstandings of basic financial terminology. The research also reveals that two out of five (42%) UK finance workers are embarrassed to admit they don’t understand terminology at work, with many turning to tech for the answers rather than asking their workmates. Two-thirds (63%) use Google and just under half (45%) use AI/ChatGPT for answers, finding it faster and less embarrassing than asking colleagues. A further quarter (24%) regularly simply pretend to understand. Train up your team Empower your workforce with AAT’s practical accounting qualifications and apprenticeships, designed to make a real impact on your business. Learn more Teams want budgeting help It’s not only those working in finance; general UK workers also confess they find financial parts of their jobs difficult. Over a third (37%) said they find budgeting at work extremely stressful and half (49%) wish their workplace provided better resources to help them understand terminology. Similarly to those in finance, the overwhelming majority (86%) of UK workers believe it is important to learn and understand workplace finance terminology. “This data clearly shows that financial language, terms and phrases are a confusing minefield for thousands of finance workers,” says Anthony Clarke, Business Development Manager (Employers) at AAT. “What’s worrying is that the majority feel a sense of taboo around reaching out to their workplaces for help, due to embarrassment or fear of losing their job, meaning employers are in the dark. “ If employers are made aware of difficulties, they can put plans into place to refresh training, upskill staff or provide more comprehensive resources. “Ironically, it’s something that most employers are happy for their staff to do,” adds Clarke. Help your teams to upskill When workers stay up to date with the latest legislative and technical changes, it helps businesses be more resilient in the face of economic challenges. AAT recommends employers talk to their staff to identify areas of need. By addressing gaps in financial knowledge in the workplace, employers can increase confidence and also minimise the risk to the business. “The more people talk about where they need more learning, the better businesses become at upskilling their workforce,” says Clarke. Boost your finance skills Elevate the financial expertise of your teams with AAT’s renowned one-day finance training and concise online courses, Learn more Further information AAT offers a wide range of accountancy and bookkeeping qualifications and CPD resources for finance professionals, as well as short courses to boost individuals’ skills in key areas of finance. Employers can find out more about CPD and development opportunities for their staff on our website. CPD is really easy with AAT as the website is full of different kinds of training. If you’re considering using AAT for your business, I would say don’t hesitate. It gives you confidence in your staff’s knowledge and understanding of the financial regulations that are required to make your business compliant and ultimately to grow. Sharon Challands, Derbyshire Law Centre About the research The research was carried out online by Opinion Matters in September this year, amongst a panel resulting in 251 UK workers responsible for accounting and finance (16+) responding.
How cash-reliant clients are navigating an increasingly cashless world Posted 10/19/2023 by Annie Makoff & filed under Digitisation, Members. An entirely cashless society is a way off, but cash usage is dropping. Here’s how cash-based businesses and charities feel about the transition. Already in decline, physical cash use reduced considerably during the Covid-19 pandemic, driven by fears that banknotes and coins contributed to the spread of the virus. Shops, restaurants, pubs and other customer-facing venues only accepted contactless payments during the pandemic, and since then, more places have stopped taking or accepting cash all together. In response to widespread concern over the disappearance of cash from the economy, UK Finance announced a series of commitments made by banks and building societies to protect and ‘preserve’ access to cash for the long term for consumers and businesses, in 2021. These commitments included: Ensuring availability of cash for those who need it, when they need it (businesses, elderly and vulnerable). Greater collaboration between banks to look at cash access requirements and needs of customers and communities. Establishing a framework to identify cash ‘cold spots.’ Even so, banks are less keen on processing cash these days, with some high street banks such as NatWest now placing limits on cash deposits and withdrawals. A significant proportion of UK businesses still rely on physical cash. According to small business lender Iwoca, 50% of SMEs say cash is ‘essential’. It’s also the case for many charities, sole traders and micro businesses. Charities in particular rely hugely on cash donations, but with fewer people carrying cash on their person, face-to-face fundraisers are noticing a drop in people’s ability to donate. Last year, the Charities Aid Foundation UK Giving Report found that cash donations were lower than ever (cash donations accounted for 23% in comparison to 58% in 2017). In addition, tradespeople who take cash payments need local branches to deposit their takings and may not have the infrastructure to accept digital payments. The cost to rent or even purchase a payment terminal can be an additional expense, while every digital payment itself incurs a processing charge. The move towards a cashless society is also impacting tipping habits in restaurants and bars, leaving hospitality staff who often rely on tips to top up their wages at a financial disadvantage. There’s no doubt that digital transactions are vastly more convenient, easier to track and improve cashflow visibility from an accounting perspective. But for those businesses and sole traders still reliant on cash, navigating operations and finances in an increasingly cashless economy can create many challenges. We spoke to accountants to find out how their cash-based clients are handling this. Less cash means more transparency for our charity Harriet Foxon, MAAT, Financial Controller, The Brick charity We recently took the decision to move away from cash, so we’re no longer reliant on cash donations. We’re now actively encouraging digital donations through the use of electric point of sale (ePOS) systems, website links and QR codes. Cash can cause a few issues, especially for charities. The more cash we take in, the more work that’s involved. Recording cash manually, manually banking it and then recording it in petty cash systems and so on. It was also difficult to manage and keep track of our managers’ petty cash spending but now they have pre-paid top-up cards. Since I joined the charity, I’ve found there is much more transparency when there’s less cash involved. It’s much easier to explain and prove transactions during the audit process, which can sometimes be difficult when it’s cash. The whole bookkeeping process is also much more reliable and accurate now, too. So I think as a charity, we’re well equipped to move away from cash. Yet the people we support who are facing poverty are the ones who will struggle. It isn’t always easy for a homeless person to get a bank account. Verdict: As a charity, we’re moving away from cash due to admin and bookkeeping workload and reporting inaccuracies. The people we support will struggle, though. Covid-19 pushed many businesses to transition to digital Vipul Sheth, MD of accountancy, outsourcing and offshoring specialist, AdvanceTrack There’s a substantial reduction in cash transactions in our post-COVID world. Even local establishments that would previously have relied on cash, such as the chippy on the corner, have transitioned to accepting card payments. However, some businesses, especially those in-personal services like barbers and hairdressers, have chosen to remain cash-only. But with an increasing number of branch closures, some of these businesses are finding cash-only increasingly impractical when managing cashflow. For instance, a local café that sources vegetables from a nearby greengrocer may struggle if the greengrocer is unable to accept large cash payments. This not only affects the café’s ability to source from local suppliers but also has broader economic implications, impacting employment and more. Many businesses are concerned about the shift towards a cashless society. The transformation impacts businesses both on a profitability level and in practical terms. The transition from physical cash to digital payments can lead to a decline in the perceived value of money. Moreover, we’ve heard of some firms facing operational challenges with managing payments to employees or suppliers who still require cash transactions, as cash is no longer routinely accepted at the point of sale. Verdict: Covid-19 has pushed many cash-only businesses to transition towards digital transactions out of necessity, affecting cashflow management. Businesses are using the post office to handle cash Tom Hamilton, Erdingsworth Business and Tax Advisors Most of our clients have moved away from cash deposits and tend to have money paid in via bank transfer. The closure of many high street bank branches had made it difficult to continue with cash, especially because clients were having to travel further afield. Many clients have now stopped taking cash altogether, asking their clients to make payments via bank transfer. The few dealing with cash are using post office counters or are seeking out the use of card machines like Sum Up or Paypal. What’s challenging for some clients is when certain banks actually charge for cash deposits – I think this is wrong. Businesses shouldn’t have to pay to deposit business takings. Verdict: Cash-based businesses are using post office counters to withdraw and deposit cash, especially where banks charge for cash deposits.