AAT’s branch network – how to benefit from your peers Posted 11/15/2018 by Jessica Bown & filed under AAT news, Students. Keen to develop your career, stay up to date with the latest regulations, or just meet and share information with other finance professionals living nearby? AAT’s branch network, consisting of 50 branches across the country, plus an international branch in Botswana, is the perfect place to do all this – and more! Run by more than 350 volunteers, the purpose of the branch network is to offer support and opportunities to AAT members, wherever they live. To this end, each branch organises a series of events focused on different areas of accounting throughout the year. We spoke to the team at AAT in Sheffield to find out more about what’s on offer. A branch network for all AAT’s branch network is open to full, fellow, affiliate, and student members, as well as the wider business community. As such, it caters for all AAT members, from students to fully qualified finance professionals working in senior positions. “We also provide services for self-employed practitioners and bookkeepers,” said Victoria Coupe MAAT, Chairperson at the Sheffield branch. The events and seminars organised by each branch are designed to complement the continuing professional development (CPD) mastercourses run by the AAT. Free of charge, they also usually take place in the evening so that more people can attend. “This avoids putting financial strain on those on lower incomes and allows everyone to access career development material without taking a day off work,” Coupe said. A learning environment The number of events put on in your area will depend on your local branch. In Sheffield, there are generally seven events a year. “Each AAT branch is committed to organising and running various events throughout the year, ensuring the venue, catering and speakers are in place so we can offer members the best service,” said Sheffield branch Secretary Jonathan Mace. “We ask our members for topic suggestions at each event so we know we are providing them with what they need.” Events already in the diary for next year in Sheffield include: “Research & Development Tax Credits” in March 2019, “Cloud Accounting” in April 2019, and “First Aid – the basics” in June 2019. “We generally cover ‘core issues’ but we also run one event each year on a ‘softer’ subject such as a mindfulness and wellbeing,” Coupe added. Whatever your requirements, the teams running the branches will be happy to help A chance to share AAT branches are run according to seven overarching principles: selflessness, integrity, objectivity, accountability, openness, honesty and leadership. Their primary objectives include identifying and meeting local members’ CPD needs, providing a social forum for networking, and helping students to attain their qualifications. So whatever your requirements, the teams running the branches will be happy to help. “Our branch team is very friendly and helpful,” said Sheffield branch Treasurer Samantha Nicholson. “If we can help, we will.” The branch network is also a fantastic place to connect with other people working in similar roles. “They say a problem shared is a problem halved,” Coupe added. “If, for example, you’re struggling with a new piece of legislation, you can bet that others share your frustrations, and will often be able to offer sound advice on how to overcome any ‘issues’.” A 21st Century resource While there is no substitute for meeting fellow members and associates face to face, AAT branches are increasingly using the power of technology to reach even more people. The team also intends to make greater use of social media websites to communicate with members in the local area. “We are looking into social media and how it could help us to support our members further,” said Coupe. “We would welcome any help from volunteers in this area!” A networking opportunity – case study Becoming a student liaison volunteer at the Sheffield AAT branch helped Russell Hague FMAAT, now a lecturer at Sheffield College, to transform his career. “Doing that role got me into teaching,” he said. “I contacted Sheffield College while doing that role and ended up working here. “It’s just one example of the great networking opportunities available through the local branches.” The former finance manager is also enthusiastic about the professional development opportunities available for those keen to remain on the same career path. “Making sure you stay on top of your professional development is very important when you work in finance,” he said. “In fact, continuing professional development is one of the mainstays of AAT membership. Attending the events put on by your local branch is a great way of making sure you stay up to date, whether you are newly qualified or have been practising for a long time.” Business opportunities Michael Beech FMAAT and Ali Jaw FMAAT first met at an AAT Birmingham Branch meeting. After teaming up they went on to open their own business together in 2015. “We wanted to support each other and pool knowledge. My strengths are IT, software, customer service and having meetings; Ali’s very good on taxation and final accounts and accounting knowledge. We thought that two heads were better than one: we could share costs, knowledge and resources,” said Beech. Earlier this year, AAT’s 50th regional branch opened in Edinburgh. On Saturday 24 November they are hosting a free event to discuss what finance professionals can expect from future technological developments. For more information about AAT branch queries, branch volunteering or branch listings you can email: [email protected].
Returning to work after maternity leave – how to make a ‘mum back’ Posted 11/15/2018 by Georgina Fuller & filed under Career. One in five (22%) employers admit that working mums face tougher career challenges than their colleagues without children, according to a recent report by YouGov. One in ten (12%) of the 800 UK HR professionals surveyed also said they took women less seriously after they returned from maternity leave. Dr Caroline Udall, founder of Leadership of Mums coaching consultancy, says new mums usually face a number of issues when they want to return to work. “Logistics, childcare, options around flexible working and enthusiasm for a role that may have changed will all be important considerations,” she notes. “They will probably be struggling with a number of questions too, such as: How will my job have changed since I’ve been away? What if my cover has done a better job than me? What the hell will I wear?!” So how can new mums get their confidence back and try and ensure their return to work goes as smoothly as possible? Plan your return Women on maternity leave can have up to ten Keeping in Touch (KIT) days during the time they are off and should, says Camilla Butterworth, head of HR & training at Fuel PR, use these to help them feel in control and prepared. “Organise a full de-brief with your boss and team to get up to date with what has been going on in the office during your absence,” she says. “Also, try and attend a few work meetings and re-introduce yourself to clients.” Write a list After losing yourself in nappies and night feeds, it might be difficult to remember who you were before you became a mum. Writing a list should, says Dr Udall, help concentrate your mind and clarify things. “Write a list for the following; 1. what you’re good at, 2. what you love to do, 3. the reasons why you’re going back to work, 4. what you will bring to the role, 5. how you will make it happen and 6. who is going to help you make this happen.” Stick this list where you will see it and read through it regularly, Udall advises. “Quite quickly these ‘affirmations’ will shift your brain into a positive mode and you will find yourself getting excited and more confident about going back to work.” Update your wardrobe Any mother who has ever embraced the elastic waistband will know it’s very hard to go back. “You are likely to have been in maternity clothes for at least a year by now,” says Butterworth. “Go out and buy a few new trendy workwear outfits which make you feel good and which can also be worn on the weekends. Not only will this be cost-effective, those new key outfit pieces will also boost your confidence.” 22% of employers admit that working mums face tougher career challenges Be prepared to ask for help Don’t be afraid to ask for help and support. “It always helps to have a supportive team that you can rely on, especially if you work part-time,” says Butterworth. “Write small handover notes to colleagues to keep in touch with them during your days off, so they are also up to date with your work commitments.” Remember that it’s normal to feel different If you were a perfectionist before having children, and you are now juggling work, parenthood and the general demands of life, it might be time to let go of the super high-standards you impose on yourself and let good enough be good enough. “Dropping your super-high standards will allow you to do your best in every situation and to let that be enough,” says Emerson. Think about the transferrable skills you’ve learned Becoming a mother opens up a whole new world and a whole range of skills you probably never knew you had. Multi-tasking, organisation and supreme negotiation skills, to name but a few. Think about everything you have learned and mastered and the fact that you will be returning to work with a whole host of new talents. Remember that done is better than perfect If you were a perfectionist before having children, and you are now juggling work, parenthood and the general demands of life, it might be time to let go of the super high-standards you impose on yourself and let good enough be good enough. “Dropping your super-high standards will allow you to do your best in every situation and to let that be enough,” says Emerson. Learn to say no “This applies in all aspects of life but learning to say no in the workplace and/or how to delegate will stand you in good stead when you return from maternity leave or a career break,” says Emerson.
Brighton – best place to start a business in 2018 Posted 11/14/2018 by Informi & filed under News, Students. Brighton has taken the crown in the 2018 “Best place to start a small business in the UK” study complied by Informi, the website offering free practical advice and support for small businesses. Informi studied a range of factors from the 63 largest towns and cities in the UK to determine which created the most friendly environment for small and medium-sized businesses to succeed. The website revamped its criteria for this year’s study, replacing factors such as the rate of business churn and pollution levels to instead focus on categories including amount of highly-skilled workers, affordability of housing and current business stock in the area. The research focuses on the UK’s 63 largest cities and towns, defined as primary urban areas by Centre for Cities. The data used in this study covers statistics from 2013 – 2017 collated from sources including, NOMIS, Annual population survey and The Office of National Statistics. The Brighton appeal Brighton – which also came top of Informi’s search in 2016 before being replaced by Ipswich last year – had the fourth highest business stock, or total number of businesses, per 10,000 population (of 453 businesses) suggesting businesses have a captive audience with which to grow and thrive. In addition, it ranked highly for digital connectivity and for the percentage of their population currently holding a qualification equivalent to NVQ Level 4 or above. Edinburgh came second in the rankings, followed by Northampton. London took fourth spot, being held back by overall levels of digital connectivity and ranking poorly for the ratio of house prices to average wages. Other areas to have appeared in the top ten include Cambridge, Reading and Warrington. The research took into account the following five criteria: Business start-ups 2016 (per 10,000 population) Working age population with qualification at NVQ4 and above 2016 Business stock per 10,000 population 2016 Ultrafast broadband percentage 2017 Housing affordability ratio 2017 Small business strength Steven Drew, spokesperson for Informi said: “Small businesses provide the backbone for the UK’s economic strength, even – perhaps especially – during uncertain times, with the nation holding its collective breath for what any Brexit deal may look like. It is in the best interests of every town and city throughout the UK to create the right environment for entrepreneurs as thriving businesses contribute to the wealth and prosperity of local communities. “However it’s all too well-established a fact that so many SMEs are doomed to fail, due not only to market conditions not working in their favour, but often a lack of awareness of the various steps that owners need to take to help their business get off the ground. Those thinking of starting a business should seek out support – such as our how to start a business in 20 days eBook – to help them in their early days.” Working together for mutual benefit Mick Taylor, director of Brighton-based gift voucher scheme Goodmoney, said: “Collaboration is at the heart of the sharing economy in Brighton. “We’re just scratching the surface of what we can achieve, working together for mutual benefit. But there’s a huge base of proud independent stores – and locals are keen to support them to ensure that the area continues to thrive.” Best places to start a business in the UK 2018 Brighton Edinburgh Northampton London Cambridge Slough Reading Bristol Aldershot Warrington Manchester Southampton Leeds Aberdeen Worthing Crawley Portsmouth Milton Keynes Preston Birmingham Hover over the interactive map to see where your town or city ranks
Your next challenge – landing the new job Posted 11/14/2018 by David Nunn & filed under Distance Learning Nov 2018. Achieving your AAT qualification should mark the start of a whole new chapter in your career. For many, that will mean launching straight into a new challenge – finding the ideal role. To help you on your way, this final distance learning challenge suggests how to prepare for your new career. Including insight from our research of 1000 UK employers, to find out what they look during the recruitment process. Identify your niche There are job opportunities for finance professionals in a diverse range of industries, so honing in on your chosen niche ahead of time can really pay off when you’re looking to land that dream job. The best way to do this is by tailoring your skills, experience and understanding the specialism you want to pursue. Issue How do I decide on a career path? Solution The answer will vary between individuals. Consider what your interests are, then look for roles where these overlap with that an employer is looking for. Do you crave consistency and predictability? Maybe working in a finance department is the right call. Or would you prefer setting your own hours, and working with a variety of clients? Maybe setting up your own business would suit you. Unconventional career paths Would self-employment work for you? How to write a strong CV Creating a strong CV will be a vital step towards getting an interview for your dream job. It can often be uncertain how much information you should share, and confusing how to present your experience to an employer. Issue I can’t condense my life into a page Solution Develop a strong personal statement explaining what you can do for a new employer. Structure it to be scannable, easy to follow, and concise. Focus on the substance of what you are good at, and what you have to offer. Don’t feel you have to follow a particular layout or format, but make your CV search-friendly, ensuring it contains key words and phrases that recruiters are looking for. Answering your CV questions How to supercharge your CV Skills but no experience While experience is very important to an employer, they also want to know what skills you will bring to the table. They want you to learn quickly, and be assured that you are capable. Employers will look to see what personal attributes you have. Amongst the most important are interpersonal skills – how well you get on with people, how well you present yourself – are you dressed appropriately for the office or any meetings you may have? Issue How do I show I am capable if I have no work experience? Solution Create your CV to focus on your skills and strengths, rather than your employment history. Flesh out with examples of how you have put your abilities to work. Showcase qualities such as enthusiasm and commitment, by talking about how you have participated in running charities, sporting teams or other groups. Also prove you are employable. Holding down a job in any field will show you an asset, and understand the world of work. How to get experience when you can’t get work experience. How to get your CV noticed Show employers the best version of you Employers want a new member of staff who is going to represent an organisation in the best possible light. However, what you reflect to the world via social media can sometimes show the opposite. Your CV and your online profiles might be working against each other. Issue Will my social media presence preventing me from getting a job? Solution Almost half of the employers we surveyed look at prospective employees’ social media profile when deciding when to hire them. 69% of those who check social media said they have decided not to hire someone because they didn’t like the look of their social media presence. So spring clean your social media presence, don’t allow your profile to prevent an employer from hiring. 4 ways to give yourself the best chance of being hired How employers decide who to hire Prepare before the interview When an interview is offered, it’s vital that you seize your chance to shine. It’s amazing how few candidates prepare thoroughly. Being punctual is also crucial. If you are late for the interview without a good reason, you could spoil your chances of getting the job at the first hurdle. Issue How can I research and prepare well for an interview? Solution Prepare thoroughly. Find out who will be interviewing you, and if possible research them on LinkedIn. Find out about the organisation, its business and the competition. It will come as a welcome surprise when you show your knowledge of the industry. Think about the interview from the employer’s perspective – what problems, needs or concerns are likely to be uppermost in their mind? Instead of talking about why the role would be good for you, talk about the value you will add to the team. Talk about your relevant skills, and be ready with examples to illustrate how effective you are. Operation preparation: how to achieve the perfect interview How to prepare for a phone interview Resource of the day Find out more about how to avoid the most common interview mistakes. Browse the full range of AAT study support resources here
Money laundering: what are the risks for accountants? Posted 11/13/2018 by Laura Oliver & filed under Anti-money laundering, Financial accounting and reporting. With 15,000 customers thought to be involved and an investigation into €200 billion of payments, the crisis engulfing Denmark’s largest bank has been described as “the biggest scandal” in Europe. In September, Danske Bank’s chief executive Thomas Borgen resigned following an internal investigation into suspicious payments made through its Estonian branch. The bank has said it’s unable to determine a final figure for just how much money was potentially laundered through Estonia between 2007 and 2015 Borgen was cleared of any legal wrongdoing in the investigation but the findings have prompted fresh regulatory action, talk of substantial fines if illegal activity is determined and a possible criminal investigation from US authorities. The latest scandal is enormous and involves a large organisation but it is also another wake-up call for those working at all levels in financial services. “What happened with Danske Bank is particularly a concern because you are talking about systemic, cultural issues rather than rogue players or poor practices in a certain area, and a lot of it seems to be fairly basic stuff around checking who you are doing business with and where their money comes from,” explains Adam Williamson, the AAT’s head of professional standards. The National Crime Agency estimates that hundreds of billions of pounds of international criminal money is laundered through UK banks and their subsidiaries each year. Spotting the money laundering signs Accountants should know what the signs of money laundering are and how to spot them, as they occupy a front-line position when it comes to handling clients and their information. The Serious Fraud Office gives three examples of “tell-tale signs” that might prompt a suspicious activity report (SAR) to the NCA: a long-term client starts making out-of-character requests, a client keeps asking for services outside of you or your firm’s expertise, or a client is requesting arrangements that make no financial sense. The Proceeds of Organised Crime Act (POCA) not only includes offences for individuals directly involved in money laundering but also makes it a crime if you fail to disclose knowledge or suspicion of money laundering. Money laundering regulations require accountants to disclose any relevant suspicions and failure to follow the required steps can also amount to a criminal offence. “It’s worth going back to basics and starting with the statutory regime. What does it expect of you as an accountant and what does it say?” explains Aziz Rahman of business crime solicitors Rahman Ravelli. “You don’t have to know there’s something going on you have to start there [at the point of suspicion]. As soon as you make an authorised disclosure, you are protected. Indeed, there are clear rules and procedures for accountants to follow to ensure they comply with anti-money laundering regulations. But a soon-to-be-published report from the global Financial Action Task Force (FATF) says stronger supervision by the UK government of lawyers and accountants for anti-money laundering purposes is needed. “I don’t think there’s a lack of awareness. I think the issue is perhaps not always being entirely in line with the regulations,” says Williamson. “Just because someone doesn’t cross the ‘ts’ and dot the ‘is’ doesn’t mean they’re not aware and not paying attention. But the trouble is if you don’t demonstrate that level of detail, then it’s difficult to show that you are above board. That’s why we have to promote the real enforcement and supervision of the letter of the law, not just the spirit.” Staying up to date on legislation Accountants and their employers must be aware of the latest legislation relating to anti-money laundering and ensure that all their staff, both full and part-time, and working practices are in a position to comply. But reactive compliance with legislation is not enough alone: accountants and firms should prepare for changes in the regulatory and legislative fields ahead of time, such as the forthcoming fifth EU anti-money laundering directive. “You can’t wait for the legislation in these cases because we need to act more quickly,” says Jane Jee, CEO of anti-money laundering experts, Kompli-Global. To be more proactive and alert with regards to money laundering, the sector’s use of technology for prevention and detection must develop, says Jee: “The way in which criminals exploit the system and technology is evolving all the time; to counter it we need to do the same.” “Quite a lot of money laundering might not have happened if people had access to the right information before they did their risk assessment,” she adds, explaining that artificial intelligence, machine learning and big data can increasingly help with due diligence and checks on clients and entities involve in transactions. Emerging technologies, such as real-time search platforms, can return more consistent, timely and cross-border results from a broader range of sources while giving accountants a record of what they have done for regulators. Cryptocurrency and crime Understanding cryptocurrency is another growing area for accountants in the fight against money laundering. “While it’s a secure method of carrying out currency exchanges and transactions, there needs to be a little bit more due diligence,” says Rahman. “Ask why they can’t use a usual bank transfer. Is it a reliable platform this is coming from? Has there been any business before between the parties?” For smaller firms, “competing priorities” can present a challenge to following existing procedures and keeping on top of new legislation. Balancing changing working practices to comply with GDPR in the past year with conducting criminality checks on staff for relevant convictions as part of AML measures and continuing to provide services to clients is just one example, says Williamson: “There’s not a wilful attempt to avoid regulations; it’s more a tendency to be human, and be busy.” If accountants and firms don’t manage these priorities, however, when it comes to AML, the biggest risks are criminal convictions, fines and ruined careers. Accountants and other financial professionals have been given a “grace period” during the awareness-raising part of anti-money-laundering campaigns, suggests Williamson: “[The message we’re getting is] now is really the time to get your houses in order because if you are breaking the law you will be dealt with accordingly.” “The regime is clearly becoming much more strict. It will no longer be good enough to just abide by the spirit of the law.” As Rahman says, when it comes to checks and reporting suspicions: “Always go for more, always go that extra mile, because if this goes wrong, nevermind regulatory sanctions, you can go to prison.”
Launch list, best private sector team – Funding Circle Posted 11/13/2018 by Christian Koch & filed under Career. In the latest issue of 20, we’ve saluted accounting firms that have shown a forward looking attitude to the evolving world of work, check out our Launch list of best private sector firms below. 1. Funding Circle London-based peer-to-peer lender offers office buzz and feelgood factor. Employees get the buzz of working in a fast-paced environment, using cutting-edge tech; lunchtime table tennis sessions; learning new skills through the FC Academy, and the feelgood factor that comes with helping small business grow. James Meekings, UK managing director and co-founder, Funding Circle, says: “People like the fact that Funding Circle has always been passionate about building a 21st-century company. When I give an induction for new staff, I say we’re all going to spend a lot of time in the office, so we may as well enjoy the time we have together.” Is that why you’ve got table tennis and other fun activities? JAMES: Yes, we have table tennis, pool tables, free breakfasts and nice coffee, which is also free. But I think people like working here because we’re a mission-led business trying to fix a broken financial system. Does helping small companies grow give staff more sense of satisfaction? JAMES: Yes. Our employees can go out and visit small businesses and see how they operate. It’s magical when you see how we’ve helped them grow. We recently worked with a ‘Canine Creche’ – a hotel for dogs. That market is booming. Some of our customers are microbreweries. Our staff love it when they visit on Fridays to give free beer tastings. What do the finance team enjoy about working there? JAMES: We’ve got 46 finance employees worldwide. When you ask them what they like about Funding Circle, they’ll probably talk about the lack of hierarchy. There are no offices, so if somebody wants to ask our chief financial officer a question at his desk, they can. They feel they can contribute more than at other companies, where they [worked in silos] and didn’t have access to the senior team as much. What do you look for in new staff? JAMES: One of our values is ‘live the adventure’. We want people who are passionate and can share that passion around the business. As for nurturing talent, we have the FC Academy. It’s a programme where any member of staff can give a course. This could be, ‘How to Handle Yourself In A Difficult Situation’, ‘How To Give Feedback’ or even lessons in photography. We’ve also got ‘Bright Ideas Days’, where people can take a day off to work on something they feel is additive to the business. You could be working in the finance team, but if you’ve got an idea that could help marketing, you can take a day off – with your manager’s permission – and develop it. Any messages for AAT students? JAMES: If people want to work in a fun, energetic environment, they should come and work for us. More info: www.fundingcircle.com 2. Hays Travel The videos on the careers section of Hays Travel’s website feature staff talking about the foreign travel they’ve done while working for the UK’s largest indie travel agency. There are other selling-points, too: a “family-like” ambience at its Sunderland head office, steady career progression and homeworking opportunities. More info: www.haystravel.co.uk 3. Unilever The top-drawer finance team at Unilever assists the maker of such household names as Marmite, Dove soap and Lynx toiletries. The company has a big focus on long-term goals, and on cultivating the right staff. “We continue to create a working culture that embraces diversity, inclusion and wellbeing, as well as offering a range of development and training opportunities across all levels of our workforce,” says Paul Fenwick, finance vice-president for Unilever UK and Ireland. More info: www.unilever.co.uk 4. Odeon Cinema The cinema chain earns kudos thanks to its generous bonus scheme, flexible working and random incentivising rewards such as handing out on-the-spot scratchcards. As it’s the UK’s biggest cinema chain, Odeon’s London-based staff can also watch all the the free films they desire – outside working hours, obviously. More info: www.odeon.co.uk 5. Ella’s Kitchen Ella’s Kitchen is as family friendly as you’d expect from a children’s food company. Based in primary-coloured barns in Oxfordshire, the firm offers perks including a ‘Growing Superbuddies’ training course, free breakfasts and twice-yearly pamper days. Founded by an ex-accountant, the finance team is an important part of the organisation, too. More info: ww.ellaskitchen.co.uk
Letting an employee go – the right way Posted 11/12/2018 by Iwona Tokc-Wilde & filed under Run your business. Dismissing someone is a daunting prospect but if you approach it sensitively and follow the rules, the rest of the team may even thank you for it. You have a fair and valid reason to fire someone – they may be consistently under-performing or unwilling to learn, they may be disruptive and always stirring up conflict. They could be infecting others with their negative attitude, too. You’ve talked to them, you’ve coached them, but nothing has changed. You know what you must do, yet something’s still keeping you from cutting the ties. “Perhaps you worry it’ll be difficult to hire a replacement or that you can’t afford the associated recruitment costs,” says Claire Brook, employment law partner at legal firm Aaron & Partners. “You may also be concerned for the employee’s personal circumstances, or fear that you will ruin the relationship if he or she is a member of your family.” You might also think: How will they react? Will they kick-off? And what will the rest of the team think? Will I be the boss that everyone hates? Last but not least, you may worry that you’ll get the dismissal wrong and will be taken to employment tribunal. “It could be because you lack the necessary knowledge and skills, or appropriate business policies and procedures,” says leadership coach Lara Khalaf. But burying your head in the sand just won’t do. “Your employees hold the future of your livelihood in their hands,” says Michelle Minnikin, chartered business psychologist at Insights Business Psychology. “Keeping someone too long after you’ve realised they aren’t working out can literally cost you your business. So, take the emotion out of it as much as possible and do what’s best for you and for the other employees.” Follow a fair procedure You can only fire someone on the spot in the case of “gross misconduct” (theft, fraud, violence, gross negligence or serious insubordination), but even then you first have to go through a “fair” and “reasonable” process – investigate the incident and give the employee a chance to respond. Less serious misconduct (for example, persistent lateness) or performance issues also need to be investigated, although in such cases the “fair” procedure is longer and should involve a series of formal disciplinary meetings, written warnings and appeals, before you can dismiss someone if their behaviour or performance doesn’t improve. “You need to explain the process to be followed to the employee and ensure they are provided with the relevant evidence for comment,” says Brook. “You also need to document the process and take proper minutes of meetings.” Different disciplinary procedures are appropriate for different circumstances. “You need to follow the correct process as set out in the ACAS Code of Practice for disciplinary and grievance procedures, because even small errors in the procedure can leave you open to claims of unfair dismissal,” says Jacob Demeza-Wilkinson, legal consultant at ELAS. “The biggest mistakes we see are employers jumping into the process, or even jumping to a decision, before taking stock of the situation and ensuring they are doing the right thing.” However, he points out: “When an employee hasn’t yet worked for you for over two years, you can implement a shorter process known as an employment review meeting.” Employees need to have two years’ continuous service to bring unfair dismissal claims. If they don’t, they can still claim for breach of contract (for example, if you dismiss them without giving them proper notice) or for breach of their statutory employment rights (for example, dismissals related to pregnancy, maternity and paternity). “You also need to treat everyone the same (deal with comparable cases consistently), otherwise you open yourself up to claims for discrimination,” says Helen Jamison, CEO of HR and employment consultancy Jaluch. In any case, it’s best to seek legal or HR advice before you get the ball rolling. Take the emotion out of it as much as possible and do what’s best for you Preserve their dignity Dismissing someone the right way means more than just doing it ‘by the book’, though. Irrespective of circumstances, you should treat them sensitively and with respect. Jamison says: “People hate not being given the chance to say how they feel. Or being treated as though they don’t matter, so giving them a dismissal letter that contains no courtesies is bound to cause upset. You should tailor each and every letter to ensure it sets the right tone in a difficult situation.” She adds that frogmarching someone to the door or dismissing them in front of colleagues would also be highly insensitive. “Treat others as you would like to be treated – most of the bitterness about dismissal comes about because of the way people get treated during the process, not because they are dismissed,” Jamison says. Still, be prepared for a range of emotions and reactions. Minnikin explains: “The emotions associated with losing a job can be explained by a well-known model of change / grief and loss. The first stage is denial (this isn’t happening), then anger (at themselves, their boss, their situation), bargaining (‘if only’ thinking), depression (feeling sad and low), then finally acceptance (letting go, moving on). But this process isn’t linear and people can work their way through these stages backwards.” Reassure others To be seen to be acting fairly, you also need to keep the process confidential. “After the dismissal, however, make the necessary announcement to the rest of the team, preferably in person, not by email,” Khalaf says. It’s a fine balance between not saying enough and saying too much, but if you don’t communicate and explain your reasons, people will gossip. They may even fear for their own jobs and start to look elsewhere. If you detect the morale and the general mood in the office are low, some team building can help with that, Jamison says. Still worried you’re now the boss that everyone hates? You shouldn’t be. “If you’ve dismissed someone who was an under-performer or for serial misbehaviour, your team will have greater respect for your management and leadership skills than if you just let people get away with it,” says Jamison.
AAT’s Distance Learner of the Year 2018 Posted 11/12/2018 by Laura Oliver & filed under Distance Learning Nov 2018, Students. Not everyone would react to being made redundant while on maternity leave in the same way as Miranda Buchanan. But Buchanan’s resilience in the face of adversity, is perhaps just one of the reasons why she was named AAT’s Distance Learner of the Year 2018. After her job role at a charity was lost following a takeover, the new mum saw the combination of redundancy pay and maternity leave as an opportunity to learn new skills. Knowing she would have to find a new job, she reviewed her CV and was confident in her management experience, but wanted to boost her financial qualifications. Her research led her to the AAT and a quick online test suggested Foundation Certificate was a good starting point. “I used my redundancy money to do the course, which was a bit scary because it was my financial security at the time – but I don’t regret it,” says Buchanan, who was 30 at the time. Distance learning – the perfect solution to juggling motherhood and studies Buchanan’s daughter was just eight months old when she enrolled for her course in August 2016 (a month after being made redundant), with The Training Place of Excellence, which coincidentally is a short distance away from her home in South London. “It turns out I drove past it all the time but had never really noticed it before,” she says. Her plan was to become “a student at night” and use the flexibility of distance learning to fit her studies and exams around her new family commitments. Learning at her own pace also helped accommodate her dyslexia, she says. “I’d get my daughter into bed and then 11pm-5am was my study time. I knew it was time to go to bed when I heard the first plane fly over,” she explains, adding that “having a baby who doesn’t respect that mum might want to sleep” made her night-time study make even more sense. “Obviously I would have loved more sleep, but it was short-term pain for long-term gain.” A self-confessed night owl, Buchanan realises her study plan wouldn’t suit everyone, but says coming up with a regimen that suits you, your life and your preferred times for study is one of the biggest advantages of learning at a distance. Finding a balance After her first exam, Buchanan took a short break from her studies but later took five or six assessments back-to-back. She passed them all first time, but says it was harder to get back into the studying routine after pausing: “When I first started it was like when you sign up for the gym and you are an eager beaver and then after a few weeks… it changes,” she says. “Sometimes flexibility is good but then you can abuse it. With distance learning, there’s no one else there pushing you. It’s a lot of self-discipline, you’ve got to put in the hours. Like everything in life, you’ve got to stick at it to get results. The flexibility is there though if something happens and you need to take some time off.” She also urges students to find a balance, as without a classroom setting and peer-to-peer you can burn out. “It’s easy to put a lot of pressure on yourself and spend too long staring at a laptop,” she says. “Make sure breaks and treats are part of your schedule too, whether it’s a biscuit, a walk in the morning or a few minutes to check social media as a reward for working,” she says. “Within the last hour of study, I’d have a break from the laptop and a gin and tonic. If you don’t find that balance you will end up resenting your studies and won’t want to come back to them the next day.” Be persistent Buchanan says the beginning of the course was the trickiest part, because the language and concepts were so unfamiliar. “It was all brand new, starting with credits and debits, which I didn’t understand at first. But once you get the foundation out of the way the course gets easier because it’s all related. You have to be persistent,” she says. The support she received from her learning provider, especially when she felt stuck, was invaluable, she says. They provided her with ample materials and she would supplement these by searching for online discussions and YouTube videos if she needed alternative explanations of complex and new ideas. Buchanan is now working for a small, family-run property management business and has already been able to implement some of the ideas and practices she learned for her Foundation Certificate. “I have introduced cashbooks and there are few other things that I want to slowly introduce – I don’t want to be the new person coming in and taking over though,” she laughs. My qualification has definitely come in useful and it feels really good to be able to use it to help the business.” Her distance learning experience was so positive that she now has her sights set on Advanced Diploma. “Looking at the job market there are always jobs in finance. All the admin jobs have that listed as a skill too so if I have that I will be more competitive,” she says. Now it’s about applying what she’s learned and saving up for the next course. Second-time around perhaps she’ll have time for more sleep too – if she doesn’t, it’s unlikely to stop her or her success. Resource of the day This learning module has advice on turning your passion into a career as well as considerations for further study. Please log into your MyAAT account to view this content. Next Up: What to do 24 hours before your assessment Browse the full range of AAT study support resources here
AAT and Premier Training – video sessions Posted 11/11/2018 by AAT Comment & filed under Distance Learning Nov 2018, Students. This content is brought to you by Premier Training *Please enable cookies in your browser to watch the video sessions* Going the distance with distance learning. Studying can be stressful. Having to juggle family, work and social commitments plus trying to study, can be tricky. However, by studying through distance learning, these issues can be managed and you can work your studies around YOU and YOUR life. Still have a few unanswered questions about distance learning? We’ve teamed up with Premier Training to provide three videos packed full of top tips to help you out. Whether it be time management, how to create a revision schedule that works for you, or even how you’d go about making the jump from foundation to advanced, we have it covered. In each of the three videos Sam Hannigan will be devoting time to specific topics, namely the foundations of distance learning, how to gain your professional membership, as well as how to step up and advance your studies. Sam Hannigan is the Programme Manager at Premier Training and is a qualified teacher with over 15 years experience of teaching the AAT. Below are some of the topics that will be covered in each video. The foundation of distance learning (20 minutes) Time management – hints and tips on how to plan your time in order to achieve the most out of your study session. Bite size chunks – how much studying can be too much or too little. Remember you are not alone – what support is available for you while you study via distance learning. Gaining your professional membership (20 minutes) Prior knowledge – the leap from the foundation level to the advanced level can be overwhelming at times. So what can you do to ensure you stay confident and achieve your desired goal? Planning – what are you going to study? When are you going to study? Where are you going to study? Support – using the support networks available is crucial. So, what is available for you to use? Advancing your studies (20 minutes) Stay focused – as the qualification gets harder now is the time to focus on the reasons for taking the qualification. Fail to prepare – prepare to fail. Use your experience and prior knowledge to help you succeed. Next Up: From adversity to award winner: AAT Distance Learner of the Year 2018 Browse the full range of AAT study support resources here
You can handle the pressure. Here’s how Posted 11/10/2018 by Nicola Smith & filed under Distance Learning Nov 2018, Students. Distance learning can produce a unique type of stress and anxiety. Students can feel isolated at home without the camaraderie of classmates or personal encouragement from teachers. Flashpoints can occur when booking assessments or panicking during revision. Stress can also be triggered by practical difficulties linked to problems as mundane as slow internet connections, or the lack of a quiet space to study. However, experts agree that whatever the challenges may be, stress when distance learning can be avoided and overcome with the right mental attitude. “Often you can’t change your broadband speed or you can’t change your IT but you can change your attitude,” said Professor Stephen Palmer, director of London’s Centre for Stress Management. Strive to be more organised Instead of accepting “low-stress tolerance” where you tell yourself you can’t stand a particular situation, opt for “high-stress tolerance” where you teach yourself to accept a situation that you don’t like, he explained. “So you actually change your inner dialogue and are more resilient to do a distance learning course.” Harbouring unrealistically high expectations for yourself and others or taking a perfectionist approach to life also added to the pressure, he said. “Changing your thinking style can actually help. Instead of saying ‘it must be this way’, it’s better to say it’s preferable to be this way but it doesn’t have to be. So you can take some of your self-created stress out of the equation,” Palmer suggested. On a more practical note, however, he advised that striving to be more organised was also an important stress-busting technique. “People put themselves under time pressure, and often will leave things until the last moment. That’s when IT or your computer goes wrong. Things happen. Life happens and it’s about how to tackle it when it crops up. Give yourself more time and don’t do things at the last moment,” he said. Focus on positive emotions Elaine Sanders, a life coach and co-founder of The Stress Experts, said that in order to be able to handle stress better, it was imperative to understand the difference between the terms “stressor” and “stress.” “Stressors are those things that trigger you, in this case the deadlines, time pressure, faulty technology, or difficult people. Stress is your emotional response to those stressors,” she said. “While you can do very little to escape, change, or prevent the stressors, you have absolute control over your emotional response and thus your stress. Preventing stress, therefore, depends on your ability to regulate your emotions,” Sanders explained. Lingering negative emotions add to stress by creating disharmony among the brain, heart, and other body systems, leading to “drained energy, lower concentration, impaired memory, and decreased brain function,” she added. Tackling this requires a focus on positive emotions including “enthusiasm, appreciation, care, or self-compassion” and spending less time and energy on negative ones. Build healthy habits Sanders recommends building certain healthy habits into your schedule to help regulate emotions. “Before you even get out of bed, start your morning by feeling in your heart the emotion of appreciation – appreciation just for being alive. Try to sustain this feeling for at least the first half hour of your morning as you get ready for your day,” she said. Controlling your emotional responses also helps to overcome procrastination, one of the barriers to the successful completion of distance learning. “Preparation is one of the best habits to implement. Prepare for each day, each segment of your work, each project by asking yourself what you want to feel in that particular situation,” said Sanders. “Do you want to feel engaged and attentive? No one is going to reach inside you and make you feel that way. If you want to feel it, you need to intentionally bring it.” Maintaining a healthy diet and getting 7-9 hours sleep a night are also vital to well-being, she said. “End your day in the same way you began it, feeling heartfelt appreciation before you fall asleep.” Take a break If you do feel your nerves becoming frayed under building stress, it’s important to take a break, said Sanders. “Not just any break with checking email, visiting social media, or rehashing what you’re working on, but an intentional emotional break,” she underlined. One technique recommended by Sanders is to pause, bring your attention to your heart, and breathe calmly. “This technique, though simple, can have profound results if done genuinely. Focusing on your heart gives your mind a break from focusing on the problem. It also helps the heart to resynchronise the brain and other body systems,” she explained. “Breathing calmly lets the body know that it is safe, helping the autonomic nervous system return to balance.” Managing your mental state Mike George, an author and motivational speaker at The Relaxation Centre agrees that tackling stress when distance learning, or in life more generally, is a battle with your mental state. “No. 1, you’ve chosen the course so keep confirming that choice every day. No. 2, any pressure any fear is entirely self-created. It’s not the course, it’s not the deadline, it’s in your mind. So you have to manage your mental state,” he said. “If you want to manage your mental state then No. 3, you have to find some kind of exercise like meditation or contemplation,” he continued. “No. 4, don’t make yourself dependent on the outcome. If your life, your happiness, your feel-good factor is dependent on getting through it then you’re not going to be a happy bunny all the way to the end. Don’t make your journey dependent on passing and then you get rid of the fear of failure,” he said. “Those are the four basic things because the stress itself is all in your mind.” Resource of the day Learn more about coping with stress when studying for your AAT qualifications. Next Up: Video training sessions with Premier Training Browse the full range of AAT study support resources here