• Learning what cognitive bias is and how to recognise it

    "Cognitive biases are mental shortcuts that we develop based on past experience and the ways we apply our knowledge,” says Mike Pinder, senior innovation consultant at Board of Innovation, a business consultancy. “And we have them for a good reason. When we’re overwhelmed with lots of information and need to be able to make decisions quickly, it’s helpful to be able to rely on a mental shortcut. And sometimes this process serves us well, helping us make good, speedy decisions.” Sometimes, however, it doesn’t.